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Loss Mitigation Account Manager Jobs in Raleigh, NC

Marpai Administrators LLC

Account Manager

Cary, NC · Remote

$65K - $85K/yr

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Working knowledge and understanding of TPA operational functions, including Stop Loss * Able to ...

ARBORWORKS LLC

National Account Manager (UVM)

Raleigh, NC · Remote

$110K - $130K/yr

Focus on growing ArborWorks presence in emergency response and wildfire support and mitigation ... Account Management & Customer Relations: * Serve as the primary point of contact for assigned ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist Loss Mitigation management with reviewing reports on delinquency trends, member ...

Channelscaler

Technical Account Manager

Raleigh, NC · On-site

Proactive identification and mitigation of technical and operational risks. * Improved integration ... Experience in technical account management, implementation consulting, solutions consulting ...

Channel Mechanics

Technical Account Manager

Raleigh, NC · On-site

$90 - $125/hr

Proactive identification and mitigation of technical and operational risks. * Improved integration ... Experience in technical account management, implementation consulting, solutions consulting ...

Channelscaler

Technical Account Manager

Raleigh, NC · On-site

Proactive identification and mitigation of technical and operational risks. * Improved integration ... Experience in technical account management, implementation consulting, solutions consulting ...

Channelscaler

Technical Account Manager

Raleigh, NC · Remote

Proactive identification and mitigation of technical and operational risks. * Improved integration ... Experience in technical account management, implementation consulting, solutions consulting ...

NetApp

Technical Account Manager

Morrisville, NC · On-site

... risk mitigation, guiding customers to recognize greater value from NetApp solutions. * Asset ... Account Management. * Technical proficiency in NetApp products and/or enterprise IT. Technical ...

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All JobsLoss Mitigation Account JobsLoss Mitigation Account Manager JobsLoss Mitigation Account Manager Jobs in Raleigh, NC

Loss Mitigation Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do loss mitigation account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for loss mitigation account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is a loss mitigation account manager?

Loss Mitigation Account Managers are professionals who work with borrowers and lenders to prevent financial losses resulting from loan defaults, particularly in mortgage servicing. They review accounts that are delinquent or at risk of default and work to find solutions such as loan modifications, repayment plans, forbearance agreements, or short sales. Their goal is to help borrowers stay in their homes when possible while minimizing losses for the lender. They also ensure compliance with regulations and maintain communication between all parties involved.

How does a loss mitigation account manager typically collaborate with other departments to resolve delinquent accounts?

Loss Mitigation Account Managers often work closely with departments such as collections, underwriting, and legal to develop solutions for delinquent accounts. They communicate regularly with collections teams to gather payment histories, coordinate with underwriters to assess borrower eligibility for workout options, and consult legal advisors on foreclosure proceedings when necessary. This cross-functional collaboration ensures that all available solutions are considered and that regulatory requirements are met. Effective teamwork and clear communication are key to successfully resolving accounts while minimizing financial risk for the lender.

What are the key skills and qualifications needed to thrive as a loss mitigation account manager, and why are they important?

To thrive as a Loss Mitigation Account Manager, you need a solid understanding of mortgage servicing, default management, and financial analysis, usually backed by experience in banking or real estate. Familiarity with loan servicing software, mortgage documentation systems, and knowledge of regulatory compliance such as FHA, VA, or Fannie Mae guidelines is important. Strong negotiation, problem-solving, and interpersonal communication skills help build rapport with borrowers and navigate complex situations. These skills are essential to minimize losses, ensure regulatory compliance, and maintain positive client relationships in high-pressure environments.

What are popular job titles related to Loss Mitigation Account Manager jobs in Raleigh, NC?

For Loss Mitigation Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Loss Mitigation Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Loss Mitigation Account Manager jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Loss Mitigation Account Manager job openings:

Loss Mitigation Account Manager jobs near you
Infographic showing various Loss Mitigation Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $63,979 per year, or $30.8 per hour.

Senior Director, Cross Border Loan Operations and Fulfillment

Royal Bank of Canada

Raleigh, NC • On-site

Full-time

Posted 10 days ago

Job description

Job Description
What is the Opportunity?
The Senior Director, Loan Operations and Fulfillment is responsible for driving end-to-end loan operations, including mortgage origination, processing, closing, servicing, and default/loss mitigation for secured and unsecured products . This role ensures compliance with regulatory standards, optimizes production and servicing efficiency, minimizes financial losses, and maintains high customer satisfaction across all loan portfolios.
Further, the role is responsible to achieve business results and create shareholder value through the leadership of loan operations and fulfillment for RBC Bank. Provide strategic leadership, visioning and oversight Mortgage Servicing, Collections, Mortgage Processing and Closing, and Account Fulfillment that will serve to improve the client experience, reduce the costs, maximize productivity and provide best in class efficiency through simplification, streamlining and optimization. Ensures accurate and actionable risk identification, evaluation, continuous monitoring and escalation disciplines are in place. Also assesses and reports on operational risk, controls and regulatory compliance to governance committees including the audit committee of the board of directors. Act as executive sponsor to suppliers and intergroup arrangements to ensure fair exchange of services and accountability are effectively managed internally and with third parties.
What will you do?
Loan Production & Fulfillment
  • Strategic Leadership: Oversee mortgage and credit card loan origination strategies, including business development, sales leadership, and partnership management to meet volume and profitability targets.
  • Processing & Underwriting Excellence: Ensure accurate and timely loan processing (mortgage and credit card), including credit analysis, documentation verification, and adherence to underwriting guidelines.
  • Closing & Funding Management: Direct the mortgage closing process, collaborating with title companies, attorneys, and stakeholders to ensure smooth fundings.

Loan Servicing & Default Management
  • Servicing Oversight: Manage post-closing activities, including payment processing, escrow administration (mortgage), and account management (credit cards).
  • Default & Loss Mitigation:
    • Mortgage: Lead delinquency management, foreclosure prevention, and compliance with regulatory requirements (e.g., CFPB, FHA, VA).
    • Credit Card: Oversee collections, charge-off recovery, and debt settlement strategies while adhering to regulations (e.g., FDCPA, CARD Act).
  • Compliance & Risk Management: Ensure adherence to federal, state, and and mitigate operational risks.

Leadership & Strategic Initiatives
  • Team Development: Lead, mentor, and optimize performance across loan operations and fulfillment teams.
  • Performance Analytics: Provide data-driven insights on loan production, servicing quality, delinquency rates, and financial performance to executive leadership.
  • Process Optimization: Drive automation, workflow improvements, and cost-saving initiatives across secured and unsecured lending.
  • Cross-Functional Collaboration: Partner with legal, compliance, IT, and other departments to ensure seamless operations and regulatory alignment.

What do you need to succeed?
Must-have:
  • Experience: 10+ years in lending operations (mortgage and credit card), with proven leadership in production, servicing, and default management.
  • Knowledge: Expertise in regulations (RESPA, TILA, HMDA, FDCPA, CARD Act)
  • Bachelors degree in a related field
  • High attention to detail, Communication skills.
  • Skills: Strategic thinking, strong analytical capabilities, and executive stakeholder management.

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Opportunities to do challenging work, including leveraging AI and SRE principles to drive innovation and operational excellence.

#LI-Post
#TECHPJ
Job Skills
Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
8081 ARCO CORPORATE DRIVE:RALEIGH
City:
Raleigh
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-07-09
Application Deadline:
2026-09-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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