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Remote Reservation Jobs in Raleigh, NC (NOW HIRING)

Remote Reservation information

See Raleigh, NC salary details

$10

$23

$45

How much do remote reservation jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote reservation in Raleigh, NC is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $28.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote reservation agents, and how can they be effectively managed?

Remote reservation agents often encounter challenges such as handling high call volumes, managing time zone differences, and ensuring clear communication with both customers and internal teams. To effectively manage these challenges, agents should develop strong organizational skills, utilize digital scheduling tools, and maintain clear written records. Regularly scheduled team meetings and ongoing training can also help agents stay aligned with company policies and enhance their problem-solving abilities, leading to a smoother workflow and improved customer satisfaction.

What is a remote reservation?

Remote reservation jobs involve assisting customers with booking services such as hotels, flights, car rentals, or event tickets, all while working from a remote location. Employees in these roles typically communicate with customers via phone, email, or chat to process reservations, provide information, and resolve issues. These jobs require strong communication skills, attention to detail, and proficiency with reservation systems or software. Many companies hire remote reservation agents to provide flexible customer service and manage bookings efficiently.

What are the key skills and qualifications needed to thrive as a remote reservation agent?

To thrive as a Remote Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management software, CRM systems, and telecommunication tools is important for handling bookings efficiently. Excellent verbal communication, problem-solving abilities, and the capacity to work independently are key soft skills in this role. These skills ensure accurate reservations, customer satisfaction, and effective service delivery in a remote work environment.

What is the difference between Remote Reservation vs Remote Customer Service Representative?

AspectRemote ReservationRemote Customer Service Representative
Required CredentialsHigh school diploma, reservation system trainingHigh school diploma, customer service skills
Work EnvironmentTravel, hospitality, or travel agenciesVarious industries including retail, telecom, hospitality
Employer & Industry UsageHotels, airlines, travel companiesBroad industry use across sectors
Common Search & ComparisonReservations, booking, travel bookingCustomer support, client service, help desk

Remote Reservation roles focus on booking and managing reservations within the travel and hospitality industries, requiring specific reservation system knowledge. Remote Customer Service Representatives handle a wider range of customer inquiries across multiple industries, emphasizing communication skills. While both roles involve remote work and customer interaction, their primary functions and industry focus differ.

What are the most commonly searched types of Reservation jobs in Raleigh, NC? The most popular types of Reservation jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Reservation jobs? Cities near Raleigh, NC with the most Remote Reservation job openings:
Infographic showing various Remote Reservation job openings in Raleigh, NC as of August 2026, with employment types broken down into 72% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $48,017 per year, or $23.1 per hour.

Remote - Oracle Siebel CRM Technical Engineer

HYR GLOBAL SOURCE INC

Raleigh, NC โ€ข Remote

Contractor

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Remote - Oracle Siebel CRM Technical Engineer
Job type: W2
Location: Remote
Work Authorization: U.S. Citizens and Green Card Holders preferred, all valid work authorizations may apply

Role Summary: We are seeking an experienced Oracle Siebel Technical Engineer to join our enterprise technology team. In this pivotal role, you will design, build, optimize, and support enterprise-grade Siebel CRM solutions that power our omnichannel order management lifecycle and communications ecosystem.

You will be responsible for driving hands-on technical development, architecting high-performance REST APIs, and maintaining critical integrations between Oracle Siebel CRM and Oracle E-Business Suite (EBS). If you are a technical problem-solver with deep expertise in Siebel Order Management and complex enterprise integrations, this is an opportunity to directly impact our customer experience and operational scale.

Key Responsibilities

  • Technical Development & Architecture
  • Solution Design & Build: Configure, customize, and extend Siebel CRM applications to align with evolving business rules and operational workflows.
  • Order Management & Communications: Lead development and technical enhancements across Siebel Order Management and Communications modules, ensuring fast, reliable order processing from quote to fulfillment.
  • API & Integration Engineering: Design, build, and maintain robust RESTful APIs and web services to bridge Siebel with core enterprise applications, external vendors, and middleware systems.
  • Oracle EBS Integration: Maintain and optimize critical interface data flows between Oracle Siebel CRM and Oracle E-Business Suite (EBS) modules.

Production Support & Optimization

  • System Operations: Provide tier-3 technical support for production incidents, root-cause analysis, and system bug resolution in a high-volume retail environment.
  • Performance Tuning: Troubleshoot database queries, integration bottlenecks, and workflow executions to ensure high availability and sub-second response times.
  • Release Management: Collaborate with cross-functional IT and business teams to plan, test, and deploy software releases following modern DevOps and SDLC best practices.

Qualifications & Requirements

  • Required Skills & Experience (Must-Haves)
  • Oracle Siebel CRM Expertise: Proven track record in technical development, configuration, eScripting, workflow processes, business components, and UI layer customization.
  • Order Management & Communications: Deep hands-on experience supporting and customizing Siebel Order Management and Communications modules.
  • REST API Development: Demonstrated proficiency in designing, publishing, and consuming REST APIs within Siebel environments.
  • Oracle EBS Integration: Direct experience building and troubleshooting end-to-end integrations between Oracle Siebel and Oracle E-Business Suite (EBS).
  • Full Lifecycle Support: Experience balancing project-based development work alongside production support and root-cause troubleshooting.

Preferred Qualifications (Nice-to-Haves)

  • Ecosystem Exposure: Broad understanding of the wider Oracle ERP/CRM footprint.
  • Middleware Proficiency: Experience with integration platforms (e.g., Oracle Integration Cloud, WebLogic, MuleSoft, or Kafka).
  • Domain Knowledge: Background in retail, direct-to-consumer (DTC), or subscription/order fulfillment models.
  • Customer Journey: Deep familiarity with the end-to-end customer order lifecycle (order capture, credit processing, inventory reservation, and dispatch).
 
 
 
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