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Reservation Agent Jobs in Minnesota (NOW HIRING)

SpringHill Suites

Hotel Front Desk Clerk

Eagan, MN · On-site

$17/hr

... reservation management systems • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Compensation: $17 hourly •

Viejas Casino & Resort

Majority of time is spent performing Guest Service Information Operator and Reservation Sales Agent job duties.High school diploma or general education degree (GED). 2 to 5 years of related ...

Baymont Inn & Suites Glenwood

Night Auditor

Glenwood, MN · On-site

$16/hr

  • Retirement

Night Auditor/Front Desk Agent BAYMONT/PENNY'S DINER OF GLENWOOD, MN Hospitality Management ... Proficient in Microsoft Office and hotel reservation systems * Detail-oriented with strong ...

Baymont Inn & Suites Glenwood

Night Auditor

Glenwood, MN · On-site

$16/hr

  • Retirement

Night Auditor/Front Desk Agent BAYMONT/PENNY'S DINER OF GLENWOOD, MN Hospitality Management ... Proficient in Microsoft Office and hotel reservation systems * Detail-oriented with strong ...

Baymont Inn & Suites Glenwood

Night Auditor

Glenwood, MN · On-site

$16/hr

  • Retirement

Night Auditor/Front Desk Agent BAYMONT/PENNY'S DINER OF GLENWOOD, MN Hospitality Management ... Proficient in Microsoft Office and hotel reservation systems * Detail-oriented with strong ...

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Reservation Agent information

See Minnesota salary details

$10

$17

$22

How much do reservation agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for reservation agent in Minnesota is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a reservation agent?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

How does a reservation agent typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs. The role often involves working in a fast-paced environment, including evenings and weekends.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. The job can offer flexible hours and opportunities for advancement but may involve repetitive tasks and high call volume. Overall, it can be a suitable entry-level position for those interested in hospitality or travel industries.

What are the most commonly searched types of Reservation Agent jobs in Minnesota?

The most popular types of Reservation Agent jobs in Minnesota are:

What are popular job titles related to Reservation Agent jobs in Minnesota?

For Reservation Agent jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Reservation Agent jobs in Minnesota look for?

The top searched job categories for Reservation Agent jobs in Minnesota are:

What are popular job titles related to Reservation Agent jobs in MN?

For Reservation Agent jobs in MN, the most frequently searched job titles are:

Reservation Agent jobs near you
Infographic showing various Reservation Agent job openings in Minnesota as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $35,537 per year, or $17.1 per hour.

Hotel Front Desk Clerk

SpringHill Suites

Eagan, MN • On-site

$17/hr

Other

Posted 6 days ago

SpringHill Suites rating

5.7

Company rating: 5.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

70th of 108 rated hotels

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information • Communicate with housekeeping to make sure guest rooms are ready • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Field customer complaints when necessary Qualifications: • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • High school graduate, GED recipient, or equivalent • Well-versed in taking telephone calls and handling stressful situations • Working knowledge of Microsoft Office and reservation management systems • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Compensation: $17 hourly

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