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Reservation Agent Jobs in Kansas (NOW HIRING)

pcg

Travel Agent

Lenexa, KS · On-site

$51K - $69K/yr

Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids * Review, negotiate and make recommendations with event contracts as needed * Monitor and support ...

pcg

Travel Agent

Lenexa, KS · On-site

$51K - $69K/yr

Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids * Review, negotiate and make recommendations with event contracts as needed * Monitor and support ...

Lexima

Front Desk Agent

Wichita, KS · On-site

$14 - $17.75/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

Lexima

Front Desk Agent

Wichita, KS · On-site

$12.75 - $16/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

HRI Hospitality

Guest Service Agent

Alton, KS · On-site

$13.50 - $17.25/hr

Confirm reservation in system and review all noted information For guests without a reservation ... Agent in a hotel/resort (or comparable in other customer focused industry) Minimum six (6) months ...

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How much do reservation agent jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for reservation agent in Kansas is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What is a reservation agent?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

How does a reservation agent typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs. The role often involves working in a fast-paced environment, including evenings and weekends.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. The job can offer flexible hours and opportunities for advancement but may involve repetitive tasks and high call volume. Overall, it can be a suitable entry-level position for those interested in hospitality or travel industries.

What are the most commonly searched types of Reservation Agent jobs in Kansas?

The most popular types of Reservation Agent jobs in Kansas are:

What are popular job titles related to Reservation Agent jobs in Kansas?

For Reservation Agent jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Reservation Agent jobs in Kansas look for?

The top searched job categories for Reservation Agent jobs in Kansas are:

What are popular job titles related to Reservation Agent jobs in KS?

For Reservation Agent jobs in KS, the most frequently searched job titles are:

Reservation Agent jobs near you
Infographic showing various Reservation Agent job openings in Kansas as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $32,360 per year, or $15.6 per hour.

Travel Agent

Lenexa, KS • On-site

pcg
See more jobs at pcgexternal

$51K - $69K/yr

Full-time

Re-posted 23 days ago

Job description

Job Description

PCG is seeking a Travel Agent for its corporate PCG Strategic Development 988 department based in Lenexa, KS. This individual will be responsible for the following:

  • Booking and issuing domestic and international airline itineraries, hotel reservations, car reservations, train tickets, travel insurance, other land transportation
  • Process travel requests, sometimes booking 30-40 transactions a day
  • Assist travelers and planners with complex itineraries
  • Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids
  • Review, negotiate and make recommendations with event contracts as needed
  • Monitor and support corporate travel department email and telephones
  • Maintain traveler profiles 

Salary Range: $51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Basic Requirements

  • At least 2 years experience working in a customer facing role
  • At least 1 year in a role organizing, booking and planning travel
  • Must have robust customer service skills
  • Must have excellent attention to detail
  • Must have the ability to maintain high levels of confidentiality 
  • Ability to process high-volume requests required
  • Ability to communicate with all levels of an organization effectively
  • Ability to work in team environment
  • Ability to learn and apply new skills
  • Critical thinking and problem-solving skills
  • Ability to multitask and re-prioritize throughout the day

Preferred Requirements

  • Experience working in the travel industry
  • Proficiency with travel booking systems
  • Bachelor's Degree preferred
  • Experience booking corporate travel
  • Experience with international travel bookings and group travel
  • Experience with Sabre Reservation System
  • Experience with Acendas is preferred
  • Local to the Kansas City area

Performance Contracting is an Equal Opportunity Employer.

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