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Renewals Account Manager Jobs in Springfield, MA

Squaremouth

Account Manager - Personal Lines

Simsbury, CT · On-site

$55K - $106K/yr

Account Manager - Personal Lines We currently have an opportunity for an Account Manager to join ... Gather information from clients and prepare applications regarding new and/or renewal coverage.

Archgroup

AVP, Construction - Middle Market

Hartford, CT · Hybrid

$144K - $223K/yr

Together with internal team members, takes responsibility to deliver promised account service plans to customers. * Responsible for managing pre-renewal reviews and the renewal process to achieve ...

Archgroup

AVP, Construction - Middle Market

Hartford, CT · Hybrid

$144K - $223K/yr

Together with internal team members, takes responsibility to deliver promised account service plans to customers. * Responsible for managing pre-renewal reviews and the renewal process to achieve ...

HUB

Account Manager - Personal Lines

Simsbury, CT · Hybrid

$55K - $106K/yr

Gather information from clients and prepare applications regarding new and/or renewal coverage ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...

HUB

Account Manager - Commercial Lines

West Hartford, CT · On-site

$75K - $105K/yr

... renewal coverage. * Prepare client proposals based on client's needs, rates and coverages ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...

HUB

Account Manager - Commercial Lines

West Hartford, CT · Hybrid

$75K - $105K/yr

... renewal coverage. * Prepare client proposals based on client's needs, rates and coverages ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...

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All JobsRenewals Account JobsRenewals Account Manager JobsRenewals Account Manager Jobs in Springfield, MA

Renewals Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.7K

How much do renewals account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for renewals account manager in Springfield, MA is $65,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a renewals account manager?

Renewals Account Managers are professionals responsible for managing and retaining existing customer accounts by ensuring timely contract renewals and maintaining strong client relationships. They work closely with customers to understand their ongoing needs, address any concerns, and identify opportunities for upselling or cross-selling. Their primary goal is to maximize customer retention and minimize churn by providing excellent service and ensuring a seamless renewal process.

What skills and qualifications are needed to be a renewals account manager?

To thrive as a Renewals Account Manager, you need strong sales acumen, account management experience, and a solid understanding of customer success principles, often backed by a bachelor's degree. Familiarity with CRM platforms like Salesforce, contract management tools, and sometimes certifications in customer relationship management are typical requirements. Exceptional communication, negotiation skills, and a customer-centric mindset set top performers apart in this role. These abilities are crucial for maximizing client retention, securing renewals, and driving ongoing business growth.

How does a renewals account manager collaborate with sales and customer success teams?

As a Renewals Account Manager, you will work closely with both the sales and customer success teams to maximize customer retention and renewals. This often involves regular meetings to share insights on customer health, upcoming contract expirations, and potential upsell opportunities. You’ll coordinate with customer success managers to address client concerns proactively and with sales representatives to align on pricing or contract changes. Effective collaboration ensures a smooth renewal process and helps identify ways to enhance customer satisfaction and value.

What is the difference between Renewals Account Manager vs Customer Success Manager?

AspectRenewals Account ManagerCustomer Success Manager
Primary FocusManaging contract renewals and retentionEnsuring customer satisfaction and long-term success
Work EnvironmentSales-driven, client retentionCustomer support, relationship building
Required SkillsSales, negotiation, product knowledgeCommunication, problem-solving, empathy

While both roles focus on client relationships, the Renewals Account Manager primarily concentrates on contract renewals and retention, often with a sales approach. In contrast, the Customer Success Manager aims to foster overall customer satisfaction and success, emphasizing ongoing support and relationship building.

How much does a renewals account manager get paid?

A renewals account manager typically earns between $50,000 and $80,000 annually, with total compensation often including commissions or bonuses based on renewal targets. Salaries can vary depending on experience, industry, and location, and the role often requires strong communication and CRM skills.

What job categories do people searching Renewals Account Manager jobs in Springfield, MA look for?

The top searched job categories for Renewals Account Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Renewals Account Manager jobs?

Cities near Springfield, MA with the most Renewals Account Manager job openings:

Renewals Account Manager jobs near you
Infographic showing various Renewals Account Manager job openings in Springfield, MA as of September 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $65,601 per year, or $31.5 per hour.

Commercial Lines Account Manager

Risman Insurance Agencies

Barre, MA • On-site

$80K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Risman Insurance Agencies is looking for a Commercial Lines Account Manager to join our team. Risman Insurance Agencies is based in Medford, MA, and has additional offices located in Tewksbury, Danvers and Barre. If one of these locations is more convenient than our main office in Medford, we welcome employees to work out of that location instead.

We are a team of more than 40 professionals, and after completing onboarding, we allow for each employee to have a work-from-home day each week.

Actual salary may be higher than listed based on the candidate's experience.

Responsibilities

You will work as a member of a team of experienced, talented, and passionate insurance agents who provide outstanding service to our clients. Below are some of the responsibilities that this role includes:

  • Manage a book of business of existing commercial lines
  • Handle renewals, service requests, claims, billing, and new policies
  • Review existing book of business for cross-selling and account round opportunities
  • Document information in our agency management system (AMS360)
  • Rate insurance policies and complete all phases of the insurance application
  • Prepare and present quotes to clients and prospects
  • Educate clients about insurance coverage options
  • Work with direct and wholesale insurance providers
Requirements

The successful candidate will be self-motivated and proactive in handling responsibilities. The candidate will be detail-oriented, work well with a team, and will have the following traits/experience:

  • A current PC (Property Casualty) license required
  • Experience using AMS360 or similar management software required
  • Minimum 3 years middle market and small commercial experience required
  • Ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
  • Ability to learn and adapt to technology quickly
  • Open to receiving regular constructive feedback relating to your performance
  • Ability to maintain a professional demeanor and a friendly, positive attitude with both clients and coworkers
  • A passion for providing outstanding customer service at all times
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Outlook)
  • Demonstrate effective written and verbal communication, including the ability to actively listen, and problem-solve with minimal assistance
  • The passion for growing into a leadership position
Benefits
Work from Home###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Mon-Fri Schedule###Retirement Plan###Career Growth Opportunities###Paid Time Off (PTO)###