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Remote Workforce Management Jobs in Utah (NOW HIRING)

Strada

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based ...

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Remote Workforce Management information

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$22.8K

$69.6K

$147.5K

How much do remote workforce management jobs pay per year?

As of Jul 20, 2026, the average yearly pay for remote workforce management in Utah is $69,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $83,800.00 per year, depending on experience, location, and employer.

What is a Remote Workforce Management job?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in Remote Workforce Management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in the Remote Workforce Management position, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are the most commonly searched types of Workforce Management jobs in Utah? The most popular types of Workforce Management jobs in Utah are:
What are popular job titles related to Remote Workforce Management jobs in Utah? For Remote Workforce Management jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management jobs in Utah look for? The top searched job categories for Remote Workforce Management jobs in Utah are:
What cities in Utah are hiring for Remote Workforce Management jobs? Cities in Utah with the most Remote Workforce Management job openings:
Remote Workforce Management jobs near you
WorkForce Administrator - Salt Lake City/Remote

WorkForce Administrator - Salt Lake City/Remote

Extra Space Storage, Inc.

Midvale, UT • On-site, Remote

Full-time

Re-posted 5 days ago

Extra Space Storage rating

7.0

Company rating: 7.0 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

4th of 29 rated removal and storage companies

Job description

- The schedule for this position will be 11:00 AM - 7:30 PM MST, including a required Saturday shift. Days off will include Sunday and one additional weekday.
- This position will be "Hybrid" - 2 Days In-Office & 3 days At-Home. You must be located within the vicinity of the SLC, Utah area.
The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ensure the right number of agents are in the right place at the right time. This position requires the ability to demonstrate excellent communication skills with all levels of the organization.
Requirements
• Ability to work nights and weekends as needed
• Demonstrated analytical and communication skills
• Ability to independently prioritize tasks and job duties as needed
Responsibilities
• Ensuring Service Level Agreement goals are being achieved daily
• Ensuring all agents are following scheduled activities
• Monitoring call volume throughout the day and making changes to scheduled activities as needed
• Updating agent schedules in real time to account for ad hoc needs or absenteeism
• Understand staffing coverage and offer Extra Time or Unpaid Time Off as needed
• Assists in onboarding new hires
• Assist with remote employee processes (sending policies, return labels, tracking of equipment)
• Work with center leaders to determine trends in agent behaviors/call volume and help determine appropriate action plans.
• Communicate with agents, supervisors, center leaders through multiple platforms
• Manage multiple Teams channels
• Assist in answering agent questions, from technical issues to policy and procedure topics
• Assist in management of facilities
• Other duties as assigned
Education and Experience
• High School Diploma or GED or equivalent required; Associates Degree or greater strongly preferred
• 2+ year's experience in a multi-channel contact center preferred
• Previous Workforce Management experience preferred but not required
• Strong understanding of NSC operating standards and procedures required
• Advanced knowledge of Microsoft Office applications with emphasis on Excel
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.

What Extra Space Storage employees say

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About Extra Space Storage

Sourced by ZipRecruiter

Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Industry

Real estate

Company size

1,001 - 5,000 Employees

Headquarters location

Cottonwood Heights, UT, US

Year founded

1977

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