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Remote Voip Technical Support Jobs in Indiana (NOW HIRING)

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

Provide hands-on technical support for in-office and remote employees, including onboarding and offboarding * Define and deliver a consistent IT service experience for employees, including in-office ...

Engineer

Brook, IN · On-site +1

$83K - $135K/yr

... technical support to integrators and end users across a multi-state region spanning the Midwest, Mid-Atlantic, and Northeastern United States. This is a fully remote position ideally based within the ...

deskside support

Richmond, IN · Remote

$18 - $23/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Jr. Account Manager

Walkerton, IN · Remote

$36K - $49K/yr

This is a remote role and candidates can be located anywhere in the US. There will be travel US ... and technical support to drive value * Maximize internal tools to log opportunities, quotes, and ...

Substation Physical Designer

Hammond, IN · On-site +1

$50K - $87K/yr

Remote (U.S. based) FLSA Classification Non-exempt Orbital Engineering is seeking a Substation ... Provide technical support for clients and support regional business development initiatives as a ...

Showing results 41-60

Remote Voip Technical Support information

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are popular job titles related to Remote Voip Technical Support jobs in Indiana?

For Remote Voip Technical Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Voip Technical Support jobs in Indiana look for?

The top searched job categories for Remote Voip Technical Support jobs in Indiana are:

What cities in Indiana are hiring for Remote Voip Technical Support jobs?

Cities in Indiana with the most Remote Voip Technical Support job openings:

Technical Sales Representative - Fort Wayne, Indiana Territory

Composites One

Goshen, IN • Remote

$80K - $90K/hr

Full-time

Medical, Retirement

Re-posted 13 days ago


Composites One rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

79th of 419 rated retail wholesalers


Job description

Composites One is seeking a Technical Sales Representative to support customers throughout the Fort Wayne, Indiana area. 

Begin your Composites One career today!  

At Composites One, we empower our team members to make a difference. We foster a culture of respect, teamwork, and continuous improvement. Your technical expertise will help shape the future of advanced composites in critical industries.

Position Overview:

As a Technical Sales Representative, you will be responsible for all aspects of customer contact and relationships based on the fundamentals of Integrity Selling and Composites One core values. In this role, you will maintain and grow sales revenue in your assigned region through new and existing accounts. The assigned territory will primarily support customers in and around the Fort Wayne, Indiana area. You will serve as a technical consultant and problem solver to customers and be responsible for meeting or exceeding Gross Profit Margin budget, as well as maximizing profitability within the assigned territory.

Key Responsibilities: 

  • Support all aspects of customer contact and relationships based on the fundamentals of integrity and the Composites One Core Values.
  • Cultivate business relationships with new and existing customers to increase sales revenue within assigned geographic territory.
  • Meet Territory Budget Goals, including Sales, Gross Profit Margin (GPM) and others, as set by Sales Manager.
  • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
  • Monitor and maintain customer satisfaction, inventory needs and cross-selling opportunities.
  • Communicate with customers, suppliers and internal team on all key business aspects, including pricing, inventory, product quality, financial stability, competition, etc.
  • Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate internal staff and customers.
  • Build and maintain strategic relationships with customers, suppliers and internal team by adding value as a technical resource and solutions provider.
  • Uncover new opportunities within assigned sales territory; convert competitive business and strategic targets, as set by Sales Manager; increase product group share at existing accounts.
  • Organize, grow and protect sales in assigned sales territory; effectively manages resources and expenses to maximize ROI.

Expected Skills and Qualifications:

  • A minimum of 3 years of related experience in the Composites industry and/or industrial manufacturing environment OR a minimum of 3 years of experience in sales or customer service experience with a proven track record of sales success and/or technical skills. 
  • Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

  • Ability to learn internal database and software system.  

  • Knowledge of advertising and sales promotion techniques and knowledge of composites markets. 
  • Solid sales aptitude and the demonstrated ability to increase profits and market share.
  • Strong technical aptitude; ability to learn and understand specific supplier products, processes and strategies to best serve our customers.
  • Strong verbal and written communication skills; positive customer service focus.
  • Valid driver's license required. 

Preferred Skills and Qualifications:

  • Bachelor’s Degree in Composite, Chemical or Mechanical Engineering, or related industries.

  • Familiarity with the use of CRMs. 
  • Prior experience with SAP, Sales Cloud or Salesforce. 

Location & Travel:

  • This position is primarily remote, with regular travel throughout the assigned sales territory, primarily serving customers in and around the Fort Wayne, Indiana area.
  • The role requires flexibility to accommodate customer and business needs, including occasional overnight travel and attendance at customer meetings, events, and other business-related activities as required.

    Pre-Employment Requirement: 

    • Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles.

    Discover a Fulfilling Career:

    At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth.

    We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things.

    Respect, Teamwork, and Communication are Woven into our Core Values:

    Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us.

    Benefits:

    Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here.

    Commitment to Diversity, Equity, and Inclusion

    At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.

    ADA Accommodations

    Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ADACoordinator@compositesone.com.


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