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Remote Voip Technical Support Jobs in Indiana (NOW HIRING)

Responsible for supporting AI Technical and AI Notified Body teams in New Starter onboarding ... This is a remote position that can be based in the UK or within the EMEA region. As compensation ...

Responsible for supporting AI Technical and AI Notified Body teams in New Starter onboarding ... This is a remote position that can be based in the UK or within the EMEA region. As compensation ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

To deliver technical documentation assessments in support of the CE marking schemes. To provide ... LI-REMOTE #LI-SC2 About Us BSI is a business improvement and standards company and for over a ...

To deliver technical documentation assessments in support of the CE marking schemes. To provide ... LI-REMOTE #LI-SC2 About Us BSI is a business improvement and standards company and for over a ...

This is a remote role with approximately 50% travel and has a company car. This role can based in ... Technical Support: Lead technical pre-sale application and technical support for Crouse-Hinds and B ...

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Remote Voip Technical Support information

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are popular job titles related to Remote Voip Technical Support jobs in Indiana?

For Remote Voip Technical Support jobs in Indiana, the most frequently searched job titles are:

Full-time

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Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Team Training Lead - Artificial Intelligence Technical

UK/Europe- homebased, occasional travel required

Application closing date: 31st August, 2026

About the role

Our Regulatory Services, Professional Development team are looking for a Team Training Lead - AI Technical who will develop and execute a Professional Development Strategy customised for the AI Technical (Operations) team within Regulatory Services (RS), ensuring consistent delivery of an excellent professional development service to AI Technical Specialists, AI Scheme Managers and other AI technical colleagues where applicable.

Responsibilities

  • Ensuring a proactive approach in assessing training and development needs taking into account:
    • Changes to AI legislation, regulations and guidance documents.
    • Changes to recognised standards and state-of-the-art expectations.
    • Outputs from competence monitoring activities.
    • Changes to BSI procedures and processes.
    • Findings from internal, accreditation and regulatory audits.
    • General Continuous Professional Development (CPD) requirements.
    • Internal and external customer feedback.
    • Outputs from annual performance reviews.
    • Feedback from competence verification and certificate decision activities.
    • Business, operational and organisational needs.
    • Feedback on gaps from previous training activities
  • Creating, documenting, implementing and regularly maintaining a Professional Development Strategy for the AI Technical and AI Notified Body teams.
  • Regularly reviewing and aligning the Professional Development Strategy with AI Technical leadership, AI Notified Body leadership and PD leadership.
  • Highlighting and bringing to the attention of leadership the support required to execute the team-specific Professional Development Strategy.
  • Development and maintenance of the AI Technical and AI Notified Body training and competence strategy, plans and learning pathways.
  • Responsible for oversight of available competence and workforce capability data to identify and highlight gaps in AI competence code coverage and capability needs.
  • Working with leadership teams to develop and implement plans to address low-coverage competence areas and future capability requirements.
  • Responsible for supporting AI Technical and AI Notified Body teams in New Starter onboarding, Initial Training and Continuous Professional Development.

To be successful in the role, you will have:

  • Bachelor's or Master's degree in a relevant AI / software discipline
  • Work experience gained in AI software, AI-enabled products, quality systems, conformity assessment, certification or related industries.
  • Good knowledge of AI regulatory compliance requirements.
  • Experience delivering technical or regulatory training.
  • Experience working with leadership teams to support competence development and workforce capability.
  • Excellent interpersonal and communication skills (written and oral) at all levels

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of other benefits depending on the country you are based in.

This is a remote position that can be based in the UK or within the EMEA region. As compensation varies by country and local market conditions, salary details will be discussed with EMEA candidates prior to the interview stage.

Actual compensation is based onvarious factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisionalbudgetand internal peer compensation comparisons.

#LI-LH1 #LI-remote

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.