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Remote Verizon Help Desk Jobs in Boca Raton, FL (NOW HIRING)

Advocacy Solutions

VA ASSOCIATE ADVOCATE

Plantation, FL · Remote

$62K - $104K/yr

Do you want to have a fulfilling career with purpose helping people obtain their Veteran ... sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home ...

Travers Miran Realty

Customer Support Specialist

Parkland, FL · On-site +1

$17 - $22.75/hr

We are expanding our distributed team and looking for an ambitious, empathetic Remote Customer ... If you love solving puzzles, master new software tools instantly, and want to help scale a modern ...

MRA Law Group

ASSOCIATE ATTORNEY

Fort Lauderdale, FL · Remote

$80K - $90K/yr

We help survivors of abuse find safety. We help victims of crime reclaim their futures. We fight to ... They want their work to mean something This role is not for someone looking for a quiet desk job.

MRA Law Group

ASSOCIATE ATTORNEY

Fort Lauderdale, FL · Remote

$80K - $90K/yr

We help survivors of abuse find safety. We help victims of crime reclaim their futures. We fight to ... They want their work to mean something This role is not for someone looking for a quiet desk job.

ServiceNow

Sales Operations Manager

West Palm Beach, FL · On-site +1

Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the ... Foster strong relationships with sales, deals desk, finance, legal, DT, and other stakeholders to ...

ServiceNow

Sales Operations Manager

West Palm Beach, FL · On-site +1

Our ServiceNow AI platform brings together any AI, any data, and any workflow-- helping 85% of the ... Foster strong relationships with sales, deals desk, finance, legal, DT, and other stakeholders to ...

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Showing results 21-40

All JobsVerizon Help Desk JobsRemote Verizon Help Desk JobsRemote Verizon Help Desk Jobs in Boca Raton, FL

Remote Verizon Help Desk information

See Boca Raton, FL salary details

$12

$21

$32

How much do remote verizon help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote verizon help desk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is a Remote Verizon Help Desk?

A Remote Verizon Help Desk job involves providing customer support and technical assistance to Verizon customers from a remote location, such as your home. Employees in this role help troubleshoot issues related to Verizon products and services, answer billing questions, and guide customers through setup and problem resolution. Communication is typically conducted via phone, chat, or email. Strong communication and problem-solving skills are essential, as well as familiarity with Verizon’s products and services.

What are the key skills and qualifications needed to thrive as a Remote Verizon Help Desk professional?

To thrive as a Remote Verizon Help Desk professional, you need strong troubleshooting skills, customer service experience, and a solid understanding of Verizon's products and services, often supported by a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote diagnostic tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving abilities are soft skills that distinguish top performers in this role. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective remote support in a fast-paced environment.

What are some common challenges faced by Remote Verizon Help Desk representatives, and how can they be addressed?

Remote Verizon Help Desk representatives often encounter challenges such as managing high call volumes, troubleshooting a wide range of technical issues, and maintaining clear communication with customers who may be frustrated. To address these challenges, representatives rely on strong problem-solving skills, comprehensive training on Verizon systems, and effective use of remote support tools. Staying organized, following established protocols, and seeking support from team leads or escalation channels are key strategies for success in this role.

What is the difference between Remote Verizon Help Desk vs Remote Technical Support Specialist?

AspectRemote Verizon Help DeskRemote Technical Support Specialist
CertificationsBasic IT certifications (CompTIA A+, Network+)Similar certifications, often including vendor-specific ones
Work EnvironmentCustomer service, troubleshooting via phone/chatTechnical troubleshooting, remote diagnostics
Employer & IndustryTelecommunications, VerizonIT services, various industries
Search & Comparison IntentCustomer support roles at VerizonTechnical troubleshooting roles in IT

Remote Verizon Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments but differ mainly in industry focus. The Verizon Help Desk emphasizes customer service within telecommunications, while Technical Support Specialists often work across various IT sectors with a broader technical scope.

Is Remote Verizon Help Desk a good company to work for remotely?

Remote Verizon Help Desk roles are typically considered stable with opportunities for remote customer support and technical troubleshooting. Employees often report a structured work environment, training, and the use of tools like ticketing systems, but experiences can vary based on individual roles and management. It's advisable to review specific job postings and employee feedback for a comprehensive view.

What are popular job titles related to Remote Verizon Help Desk jobs in Boca Raton, FL?

For Remote Verizon Help Desk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Verizon Help Desk jobs in Boca Raton, FL look for?

The top searched job categories for Remote Verizon Help Desk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Verizon Help Desk jobs?

Cities near Boca Raton, FL with the most Remote Verizon Help Desk job openings:

Remote Verizon Help Desk jobs near you

VA ASSOCIATE ADVOCATE

Advocacy Solutions

Plantation, FL • Remote

$62K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Salary Range (DOQ): $62,943.75 - $104,906.25

Job Summary:

Do you want to have a fulfilling career with purpose helping people obtain their Veteran's disability benefits? The VA Associate Advocate will assist the Senior Advocate/Team Leader of an advocate department and be responsible for assisting in the strategic direction of the department. They will partner with the department head to build a strong leadership team.

The Associate Advocate provides technical legal support to the Senior Advocate. Duties and responsibilities include becoming familiar with the relevant statues, regulations and case law; reviewing and bookmarking records and files; assisting the SA in identifying issues, providing legal research, and drafting of arguments and briefs at the Regional Office, Board and CAVC levels.

This is a remote work from home position. Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off, and ten company paid holidays.

Essential Functions:

· Provides leadership and support of all Intake activities, leading a team of customer service professionals.

· Provides technical guidance to reports and other professionals as required.

· Provides input and recommendations to leaders for progress towards company objectives.

· Review decisions and provide directive to Case Managers for further development.

· Manage reduced caseload with similar responsibilities as senior associate on a smaller scale.

· Draft arguments, briefs, and letters.

· Prepare clients for Compensation & Pension Examinations.

· Review and bookmark c-files.

· Conduct Legal Research for a case.

· Take lay witness statements.

· Edit BLOGS for the company website.

· Performs other related duties as assigned.

Required Skills/Abilities:

· Performing work in this job’s occupational field requires the application of advanced professional disciplines requiring a post collegiate degree or be an accredited agent with equivalent and the extensive, applied use of related concepts, practices, and methods.

· In relation to other jobs in the same function, this job requires an advanced level of proficiency to apply broad knowledge, experience, and leadership.

· Other important skills include excellent written and oral communication, analytical, inter-personal and computer skills.

Education and Experience:

· This job requires a minimum of a juris doctor degree or be an accredited agent (Attorney or Claims Agent) and 1-2 years of work-related experience with progressive responsibilities or an equivalent combination of education and experience.

Physical Requirements:

· Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:

· Not all positions are remote; some require that the employee work in the office.

· Must have a desk, chair and basic essentials to work from home.

· Must have a quiet work area without noise or distractions.

· Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed.

· Must be logged onto your work computer and able to answer calls during your normal work hours.

· Remote workers must be based in the United States and must reside in (or be willing to relocate to) one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

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