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Remote Ticketing Jobs in Washington (NOW HIRING)

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Utilize ticketing systems like ServiceNow to track and resolve issues * Troubleshoot Palo Alto ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Framework

Royalty Administrator, Temporary

Arlington, VA · On-site +1

$30 - $34/hr

Remote (Must align with US East Coast hours) Job Type: Temporary / Contract About the Role Are you ... Use cross-functional ticketing systems (like Jira) to track, manage, and complete tasks on time.

New

Framework

Royalty Administrator, Temporary

Arlington, VA · On-site +1

$30 - $34/hr

Remote (Must align with US East Coast hours) Job Type: Temporary / Contract About the Role Are you ... Use cross-functional ticketing systems (like Jira) to track, manage, and complete tasks on time.

New

Maximus

Junior ICAM System Administrator

VA · On-site +1

This position is remote. The Jr. ICAM System Administrator provides entry-level operational support ... with actions tracked in a ticketing or audit system. - Hands-on experience supporting ...

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in Washington

Remote Ticketing information

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Washington?

The most popular types of Ticketing jobs in Washington are:

What are popular job titles related to Remote Ticketing jobs in Washington?

For Remote Ticketing jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Washington look for?

The top searched job categories for Remote Ticketing jobs in Washington are:

What cities in Washington are hiring for Remote Ticketing jobs?

Cities in Washington with the most Remote Ticketing job openings:

Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 2% Temporary, and 15% Contract. Highlights an 100% Remote job distribution.

Royalty Administrator, Temporary (Remote)

Framework

Arlington, VA • Remote

$30 - $34/hr

Temporary

Posted 2 days ago

New

Job description

Job Title: Temporary Royalty Administrator
Location: Remote (Must align with US East Coast hours)
Job Type: Temporary / Contract

About the Role

Are you detail-oriented with a strong background in media or publishing? A premier media organization is seeking a Temporary Royalty Administrator to maintain contract data, drive quarterly reporting processes, and ensure accurate, timely royalty distributions. This is a fully remote position operating on East Coast hours, where you will partner closely with internal and external stakeholders to resolve inquiries and streamline workflows.

Key Responsibilities:
  • Contract Management: Enter and maintain royalty contract and payment terms in rights and royalty systems.
  • Reporting & Payments: Oversee quarterly reporting, payment calculations, and statement distributions to meet tight contractual deadlines.
  • Problem Solving: Troubleshoot, analyze, and resolve processing or reporting errors efficiently.
  • Workflow & Tracking: Use cross-functional ticketing systems (like Jira) to track, manage, and complete tasks on time.
  • Vendor Setup: Facilitate vendor setup across accounting and royalty platforms.
  • Stakeholder Support: Serve as a primary liaison for internal and external royalty/payment inquiries.
Qualifications & Skills:
  • Experience: 24 years of relevant experience in intellectual property, media, or publishing.
  • Software Expertise: 24 years of hands-on experience with royalty, contract, or rights management software (experience with RightsLine is a must; Alliant or Vistex are a plus).
  • Technical Skills: Intermediate to advanced Excel proficiency (must be comfortable with VLOOKUPs and pivot tables).
  • Education: Bachelor's degree or equivalent related work experience.
  • Core Competencies: Strong contract-reading skills, excellent organization, and sharp analytical focus.