Bellevue, WA · Remote
Proficiency with remote access tools such as Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. * Experience with ticketing and workflow systems such as ICM, ServiceNow, and ...
Quick apply
Bellevue, WA · Remote
Proficiency with remote access tools such as Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. * Experience with ticketing and workflow systems such as ICM, ServiceNow, and ...
This is a remote role in Strongsville, OH or Pittsburgh, PA Schedule: Monday - Friday, 9:00 AM - 6 ... Multi-Channel Support Delivery Provide support through chat and ticketing platforms, while ...
This is a remote role in Strongsville, OH or Pittsburgh, PA Schedule: Monday - Friday, 9:00 AM - 6 ... Multi-Channel Support Delivery Provide support through chat and ticketing platforms, while ...
Seattle, WA · Remote
$28 - $32/hr
Diagnose and resolve technical problems, utilizing both remote assistance tools and on-site visits as necessary. * Document technical issues, solutions, and procedures in Company ticketing system for ...
Quick apply
Seattle, WA · Remote
$28 - $32/hr
Diagnose and resolve technical problems, utilizing both remote assistance tools and on-site visits as necessary. * Document technical issues, solutions, and procedures in Company ticketing system for ...
Seattle, WA · Remote
$28 - $32/hr
Diagnose and resolve technical problems, utilizing both remote assistance tools and on-site visits as necessary. * Document technical issues, solutions, and procedures in Company ticketing system for ...
Quick apply
Seattle, WA · Remote
$28 - $32/hr
Diagnose and resolve technical problems, utilizing both remote assistance tools and on-site visits as necessary. * Document technical issues, solutions, and procedures in Company ticketing system for ...
Seattle, WA · Remote
$19.25 - $24.75/hr
Serve as the primary contact for customer inquiries via phone, email, and the ticketing system ... A remote work environment that is compliant with cybersecurity and other company workplace policies
Seattle, WA · Remote
$19.25 - $24.75/hr
Serve as the primary contact for customer inquiries via phone, email, and the ticketing system ... A remote work environment that is compliant with cybersecurity and other company workplace policies
Ensure accurate categorization and tracking of bugs and escalations in HubSpot and ECP's ticketing ... A remote work environment that is compliant with cybersecurity and other company workplace policies
Ensure accurate categorization and tracking of bugs and escalations in HubSpot and ECP's ticketing ... A remote work environment that is compliant with cybersecurity and other company workplace policies
... remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience with ServiceNow or similar ticketing systems.
... remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience with ServiceNow or similar ticketing systems.
Bellevue, WA · Remote
$20.50 - $27.75/hr
Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ... Experience using commercial ticketing systems, particularly JIRA. * Knowledge of desktop and laptop ...
Quick apply
Bellevue, WA · Remote
$20.50 - $27.75/hr
Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ... Experience using commercial ticketing systems, particularly JIRA. * Knowledge of desktop and laptop ...
Seattle, WA · Remote
$23 - $30.50/hr
Remote US Compensation Range: $65,000 to $75,000 plus bonus and equity *This role requires ... ticketing system * Follow up with delinquent customers and write off uncollectible accounts
New
Quick apply
Seattle, WA · Remote
$23 - $30.50/hr
Remote US Compensation Range: $65,000 to $75,000 plus bonus and equity *This role requires ... ticketing system * Follow up with delinquent customers and write off uncollectible accounts
New
... browsers, ticketing/tracking systems * Experience in the Workforce Management domain preferred ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
... browsers, ticketing/tracking systems * Experience in the Workforce Management domain preferred ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Seattle, WA · Remote
... browsers, ticketing/tracking systems * Experience in the Workforce Management domain preferred ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Seattle, WA · Remote
... browsers, ticketing/tracking systems * Experience in the Workforce Management domain preferred ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Seattle, WA · On-site +1
$119K - $184K/yr
Employee divides their time between in-office and remote work. Access to an office location is ... Experience with IT operations, incident management, and ticketing systems * Experience with Agile ...
Seattle, WA · On-site +1
$119K - $184K/yr
Employee divides their time between in-office and remote work. Access to an office location is ... Experience with IT operations, incident management, and ticketing systems * Experience with Agile ...
Seattle, WA · On-site +1
$76K - $90K/yr
Remote, M-F 8 AM - 5 PM Reports to: Senior Director, Division Operations Estimated compensation for ... Manage the onboarding process for landlords and vendors, including documentation and ticketing ...
Seattle, WA · On-site +1
$76K - $90K/yr
Remote, M-F 8 AM - 5 PM Reports to: Senior Director, Division Operations Estimated compensation for ... Manage the onboarding process for landlords and vendors, including documentation and ticketing ...
Seattle, WA · On-site +1
$60 - $82.25/hr
Employee divides their time between in-office and remote work. Access to an office location is ... Strong understanding of IT operations, incident management, and ticketing systems * Familiarity ...
Seattle, WA · On-site +1
$60 - $82.25/hr
Employee divides their time between in-office and remote work. Access to an office location is ... Strong understanding of IT operations, incident management, and ticketing systems * Familiarity ...
... including email, ticketing software, internal issue trackers, community platforms (like ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.
... including email, ticketing software, internal issue trackers, community platforms (like ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.
Seattle, WA · On-site +1
... including email, ticketing software, internal issue trackers, community platforms (like ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.
Seattle, WA · On-site +1
... including email, ticketing software, internal issue trackers, community platforms (like ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
Bellevue, WA · On-site +1
$23 - $25.50/hr
Experience working with ticketing systems or customer-support platforms. * Knowledge of or interest ... Remote-work eligibility and onsite expectations are subject to Blueprint's work-from-home policy ...
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.
Job Title: Azure Support Lead
Job Location: Bellevue - Washington
Job Type: Contract
Job Description:
Escort HPC team members into the Fairfax environment using secure remote desktop screen sharing.
Monitor all requester activities during remote sessions to ensure sensitive data is not accessed or copied.
Execute Technical Support Guidelines (TSGs) as directed by requesters.
Maintain detailed session logs and escalate any suspicious activity per compliance standards.
Collaborate with multiple technical teams to ensure smooth and secure access management.
Required Skills:
Proficiency with remote access tools such as Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams.
Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps.
Basic understanding of PowerShell, Windows systems, Active Directory, Group Policies, and networking fundamentals.
Strong communication, teamwork, and multitasking abilities.
Security Clearance Requirements:
U.S. Citizenship Verification required.
Must successfully complete Cloud Screening.
Active or eligible for CJIS and Secret Clearance (T3).
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
Atlanta, GA, US
2016
