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Remote Ticketing Jobs in Seattle, WA (NOW HIRING)

Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms

New

Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms

New

Proficiency with remote access tools such as Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. * Experience with ticketing and workflow systems such as ICM, ServiceNow, and ...

Customer Support Representative (Remote)

Seattle, WA ยท Remote

$19.25 - $24.75/hr

Serve as the primary contact for customer inquiries via phone, email, and the ticketing system ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Senior Customer Support Representative (Remote)

Seattle, WA ยท Remote

$22 - $30.25/hr

Ensure accurate categorization and tracking of bugs and escalations in HubSpot and ECP's ticketing ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Agentic AI Engineer

Seattle, WA ยท On-site +1

$145K/yr

Agentic AI Engineer Envorso Sports Seattle, WA (Hybrid) or Remote, US Full-time -8d55-4962-b372 ... On the product side, you will design agentic features that act on fan and ticketing data, including ...

... remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience with ServiceNow or similar ticketing systems.

Helpdesk Technician

Bellevue, WA ยท Remote

$20.50 - $27.75/hr

Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ... Experience using commercial ticketing systems, particularly JIRA. * Knowledge of desktop and laptop ...

... remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience with ServiceNow or similar ticketing systems.

Technology Solution Center Analyst

Home, WA ยท Remote

$22.75 - $31/hr

... remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience with ServiceNow or similar ticketing systems.

Accounts Receivable Specialist

Seattle, WA ยท Remote

$23 - $30.50/hr

Remote US Compensation Range: $65,000 to $75,000 plus bonus and equity *This role requires ... ticketing system * Follow up with delinquent customers and write off uncollectible accounts

... browsers, ticketing/tracking systems * Experience in the Workforce Management domain preferred ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get

AI Agentic Engineer

Seattle, WA ยท On-site +1

$60 - $82.25/hr

Employee divides their time between in-office and remote work. Access to an office location is ... Strong understanding of IT operations, incident management, and ticketing systems * Familiarity ...

... including email, ticketing software, internal issue trackers, community platforms (like ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

... including email, ticketing software, internal issue trackers, community platforms (like ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

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Remote Ticketing information

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What are the most commonly searched types of Ticketing jobs in Seattle, WA?

The most popular types of Ticketing jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Ticketing jobs?

Cities near Seattle, WA with the most Remote Ticketing job openings:

Infographic showing various Remote Ticketing job openings in Seattle, WA as of August 2026, with employment types broken down into 78% Full Time, 7% Part Time, 3% Temporary, and 12% Contract. Highlights an 100% Remote job distribution.

Travel Operations Expert - Remote

YO AI Labs

Seattle, WA โ€ข Remote

$50 - $70/hr

Full-time

Posted yesterday

New


Job description

Travel Operations Expert

Job Type: Contractor
Location: Remote

Job Overview

We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.

Key Responsibilities
  • Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms.

  • Evaluate AI-supported travel tools using real-world scenarios.

  • Identify and document incorrect, inefficient, or unrealistic system outcomes.

  • Provide clear, actionable feedback on platform usability and travel operations.

  • Suggest improvements based on industry best practices.

  • Review itineraries, reservations, and travel-related workflows for accuracy.

  • Collaborate with project teams through structured feedback and documentation.

Required Qualifications
  • Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations.

  • Experience using reservation, ticketing, or travel management platforms.

  • Strong operational judgment and attention to detail.

  • Ability to identify workflow issues and explain their practical impact.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications
  • Experience with process improvement, workflow documentation, or digital transformation.

  • Familiarity with ChatGPT, Claude, or other AI tools.

  • Experience evaluating travel technology platforms.

  • Knowledge of travel itineraries, ticketing, reservations, and hospitality operations.

Core Skills

Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement