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Remote Technical Support Manager Jobs in Chicago, IL

Federal Signal

Regional Service Support Manager

Elgin, IL · On-site +1

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides sales support with technical review of application inquiries. Dealer Administration Management * * Inspects and assures that dealers' technical information library is up to date and train ...

New

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Spartan Education

COURSE DESIGN SUPPORT SPECIALIST

Chicago, IL · On-site +1

$27.88 - $28.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... learning management system, manages the maintenance of the content, facilitates set up and ... technical support to program chairs, faculty, students, and other departments on the learning ...

ABB

EL Services Application Engineer

IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

EL Sales Support Manager - Commercial Operations __ In this role, you'll help run what runs the ... technical skills and highly effective communication skills. The work model for the role is: remote ...

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Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Chicago, IL

Remote Technical Support Manager information

See Chicago, IL salary details

$30.4K

$88.5K

$151.9K

How much do remote technical support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote technical support manager in Chicago, IL is $88,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $107,100.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

What are popular job titles related to Remote Technical Support Manager jobs in Chicago, IL?

For Remote Technical Support Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Chicago, IL look for?

The top searched job categories for Remote Technical Support Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Technical Support Manager jobs?

Cities near Chicago, IL with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $88,503 per year, or $42.5 per hour.

Technical Lead - Transmission

Sterling Engineering Inc.

Woodridge, IL • Remote

$40 - $60/hr

Full-time, Contractor

Medical, Dental, Vision

Re-posted yesterday

Job description

Title: Technical Lead – Transmission
Location: Remote (Unable to hire in New York, California, Hawaii, Connecticut, New Jersey, Oregon, Missouri, or Washington)
Hire Type: Contract-to-Hire or Direct Hire
Salary: $40-$60/hour
Benefits: Medical, dental, vision

Sterling Engineering is looking for a Technical Lead – Transmission to support natural gas transmission and utility design projects in a fully remote environment.

Job Duties:
  • Lead and support a team on multiple transmission design projects
  • Manage a high volume of smaller projects simultaneously while maintaining quality and deadlines
  • Provide proactive communication, technical support, and mentorship to team members
  • Support natural gas transmission design and utility-related engineering activities
  • Coordinate project documentation, layouts, and design deliverables
  • Utilize AutoCAD for design and drafting support
  • Interpret Sidwell maps and support land rights coordination efforts
Qualifications:
  • 3–6 years of engineering experience within utility or transmission-related projects
  • Familiarity with Natural Gas Design required
  • Nicor / NSG experience is a plus
  • RNG, Biogas, and/or Hydrogen design experience is a plus
  • Engineering degree required with ability to obtain a PE license
  • Hands-on AutoCAD design experience and understanding of AutoCAD best practices
  • Strong communication and mentoring abilities
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.