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Part Time Technical Support Jobs in Chicago, IL (NOW HIRING)

Connection

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IT Support Technician

Chicago, IL · Remote

$38 - $40/hr

Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract ... Provide remote technical support to end users for hardware, software, and connectivity issues.

IQVIA

MedTech Device Software Support

Chicago, IL

Our Technical Support Representative opportunity would see you supporting a leading medical device ... The part-time, as-needed schedule for this opening will primarily be scheduled service appointments ...

Bitnomial, Inc

Weekend Operations Specialist

Chicago, IL · On-site +1

$75K - $150K/yr

Experience in operations, NOC, technical support, or a similar role is a plus. Military, security ... Part-time, remote position with weekend hours. Computer equipment stipend. Opportunity to grow into ...

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Part Time Technical Support information

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How much do part time technical support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for part time technical support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the key skills and qualifications needed to thrive as a Part Time Technical Support specialist, and why are they important?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What does a Part Time Technical Support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.
What are the most commonly searched types of Technical Support jobs in Chicago, IL? The most popular types of Technical Support jobs in Chicago, IL are:
What are popular job titles related to Part Time Technical Support jobs in Chicago, IL? For Part Time Technical Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Part Time Technical Support jobs in Chicago, IL look for? The top searched job categories for Part Time Technical Support jobs in Chicago, IL are:
Part Time Technical Support jobs near you
Infographic showing various Part Time Technical Support job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,812 per year, or $26.8 per hour.
IT Support Technician

IT Support Technician

Connection

Chicago, IL • Remote

$38 - $40/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

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Job description

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)


Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38–40/hour


Position Overview


We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.


As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

Responsibilities:


  • Provide remote technical support to end users for hardware, software, and connectivity issues.
  • Troubleshoot and resolve Microsoft 365 (Office 365) issues.
  • Administer basic user account management within Active Directory.
  • Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
  • Diagnose and resolve common PC and peripheral issues.
  • Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
  • Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
  • Document support activities and follow established support processes.


Qualifications:


  • 5+ years of hands-on IT support or Help Desk experience.
  • Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
  • Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
  • Excellent communication and interpersonal skills with a strong customer service mindset.
  • Ability to work independently in a remote support environment.
  • Strong troubleshooting, organization, and time management skills.


Start Date: Early August

Company Description

Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.