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Part Time Technical Support Jobs in Chicago, IL (NOW HIRING)

Helpdesk Support Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for technical support via phone, email, and walk-ups · Troubleshoot hardware, software, and ... internships or part-time roles count too!) * Strong communication skills--you're just as ...

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Field Computer Technician - Part Time

Wheeling, IL · On-site

$19 - $21/hr

  • Dental

  • Vision

  • PTO

Field Computer Technician (Part-Time) Organization Summary AcademIT is a nonprofit. We provide ... Specific Duties 1. Provide on-site technical support for hardware, software, and network issues 2. ...

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Part Time Technical Support information

See Chicago, IL salary details

$14

$26

$46

How much do part time technical support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time technical support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the key skills and qualifications needed to thrive as a part time technical support specialist?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What does a part time technical support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.

What are the most commonly searched types of Technical Support jobs in Chicago, IL?

The most popular types of Technical Support jobs in Chicago, IL are:

What are popular job titles related to Part Time Technical Support jobs in Chicago, IL?

For Part Time Technical Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Part Time Technical Support jobs in Chicago, IL look for?

The top searched job categories for Part Time Technical Support jobs in Chicago, IL are:

Infographic showing various Part Time Technical Support job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

New


ReaderLink rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

319th of 417 rated retail wholesalers


Job description

The IT Support Specialist is responsible for providing technical support and assistance to end-users, ensuring the smooth operation of IT systems and services. This includes troubleshooting hardware and software issues, providing training and guidance, and maintaining documentation.

What You Will Be Doing:

  • Provide technical support to end-users via phone, email, and in-person.
  • Troubleshoot hardware and software issues and resolve them in a timely manner.
  • Install, configure, and maintain computer systems and applications.
  • Maintain documentation for IT systems and procedures.
  • Provide ongoing support in a part time role.
  • Assist with technical support when required.
  • Other duties may be assigned, directed, or requested.

What You Will Need:

  • High school diploma or general educational development (GED) diploma or certificate is required. 
  • Minimum one (1) year of experience in technical support or a related field is required.
  • Displays collaboration, analytical, and organizational skills.
  • Ability to read, interpret, and prepare documents such as instructions and procedure manuals.
  • Must be able to work individually, both in-person and remotely, with non-technical personnel to implement and troubleshoot day-to-day support issues.
  • Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.
  • Must have excellent communication skills, both written and verbal.
  • Ability to speak with all levels of the organization and outside partners.
  • Ability to communicate complicated information to others.
  • Ability to read and interpret, and also to prepare documents such as instructions and procedure manuals.
  • Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
  • Ability to do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • A methodical and organized approach to problem-solving.
  • The work performed is in an office environment.
  • The noise level in the work environment is usually moderate at low decibels.
  • Must be able to work in a fast-paced, team environment.
  • Employee is occasionally exposed to vibration and dust. 

Salary: $19.23/hour - $36.00/hour

Employee Benefits Include But Are Not Limited To:
Health Plans - Medical, Dental & Prescription
Flexible Spending Accounts - Health & Dependent Care
Disability, Life and Accident Insurance
Vacation Pay & Paid Holidays
401(k) with Company Match
Author Events
Publisher-sponsored Book Club

 ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans.If you need an accommodation to assist with completing the electronic application, please email your request to info@readerlink.com, or call: (708) 356-3737.


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