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Remote Technical Support Manager Jobs in Virginia

BHE GT&S

Technical Tax Spclst

Glen Allen, VA · On-site +1

BHE GT&S has an exciting career opportunity for a Technical Tax Specialist. This position can be located in multiple locations throughout the BHE GT&S footprint, including Glen Allen, VA, Bridgeport ...

Scout Space

Technical Program Manager

Reston, VA · On-site +1

$134K - $173K/yr

In addition, the TPM will support the Chief Product Officer and Director of Programs in ... Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote ...

Scout Space

Technical Program Manager

Reston, VA · On-site +1

$134K - $173K/yr

In addition, the TPM will support the Chief Product Officer and Director of Programs in ... Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote ...

QCi

Tempe, AZ or Remote Division: Operations Department: Office of the COO Reports to: COO About Us ... Support & Training: Provide technical support to users, conducting training, and managing ...

ManTech

Technical Project Manager

Herndon, VA · On-site +1

$156K - $279K/yr

... supporting client locations in the DC, MD, and VA (DMV) area. The Technical Project Manager will ... For Remote Opportunities), education and certifications as well as Federal Government Contract ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Virginia

Remote Technical Support Manager information

See Virginia salary details

$29.2K

$85.2K

$146.2K

How much do remote technical support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote technical support manager in Virginia is $85,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Virginia?

For Remote Technical Support Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Virginia look for?

The top searched job categories for Remote Technical Support Manager jobs in Virginia are:

What cities in Virginia are hiring for Remote Technical Support Manager jobs?

Cities in Virginia with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,176 per year, or $41 per hour.

Technical Tax Spclst

BHE GT&S

Glen Allen, VA • On-site, Remote

Full-time

Posted 23 days ago

Job description

BHE GT&S has an exciting career opportunity for a Technical Tax Specialist. This position can be located in multiple locations throughout the BHE GT&S footprint, including Glen Allen, VA, Bridgeport, WV, Lusby, MD or Columbia, SC.

PI5028e6402b39-35196-41315665

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