Remote Product Support Manager Jobs in Virginia (NOW HIRING)

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, ATCC is hiring a remote Product Manager – Media & Reagents. This role is responsible for developing and executing product strategy for a portfolio of cell culture media, sera, supplements, reagents, and products supporting cell lines and specialty cell culture applications. Serving as the business owner for the portfolio, this position translates customer needs, market insights, and scientific trends into actionable product roadmaps, drives portfolio growth, and supports new product development aligned with ATCC\'s mission.

Seeking a Product Manager – Media & Reagents, ideally with a background in life sciences and experience supporting cell culture, biological products, reagents, or research applications. This role is remote with a preference for local candidates.  Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

• Portfolio Strategy & Roadmap Management: Develop and execute product strategies aligned with business objectives and customer needs. Own and maintain a three-year product roadmap, defining product vision, value proposition, positioning, and growth priorities for assigned portfolios.
• Customer & Market Insights: Develop a deep understanding of customer workflows, applications, and unmet needs. Translate customer insights into product requirements and roadmap priorities through analysis of market trends, customer feedback, competitive offerings, and industry developments.
• Portfolio Performance & Growth: Monitor portfolio performance and recommend actions to maximize growth. Identify opportunities to expand existing products, applications, and market reach while supporting long-term portfolio health.
• New Product Development: Lead cross-functional New Product Development (NPDI) initiatives and guide products through various stages of the product lifecycle. Collaborate across functions to align development activities with customer and business requirements.
• Product Launch & Commercialization: Drive successful product launches through cross-functional coordination. Support commercialization efforts through product positioning, business case development, and launch planning.
• Pricing & Competitive Strategy: Develop pricing strategies and evaluate competitive market dynamics. Use market and customer insights to strengthen product positioning and portfolio value.

• Bachelor\'s degree in Biology, Cell Biology, Microbiology, Biotechnology, Life Sciences, Business, or a related field and 8 or more years’ experience (or equivalent PHD +3 or Masters +6, minimum requirement).
• Demonstrated ability to manage product portfolios, balance strategic and commercial priorities, and influence cross-functional teams within a matrix organization.
• 3–5 years of experience in Product Management, Product Marketing, Portfolio Management, Business Development, or related life science industry roles.
• Experience with biological products, reagents, cell culture, microbiology, molecular biology, or reference materials.
• Experience managing products through various stages of the product lifecycle and developing business cases, product requirements, or commercialization plans.
• Strong understanding of life science research markets, customer applications, and scientific workflows.
• Strong analytical, problem-solving, written, verbal, and presentation communication skills.
• Ability to interpret scientific information and translate it into business strategy.
• Preferred: Master\'s degree (MS) or MBA.
• Preferred: Experience supporting cell culture media, sera, supplements, reagents, or specialty cell culture applications.
• Preferred: Experience leading cross-functional product development and commercialization initiatives in the life sciences industry.

The expected salary range for this position is $115,000 - $130,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

We Invest in You 

• Health & Wellness: 
  • Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  • Work life balance with Paid Holidays and PTO
  • Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.  
  • Employee Assistance Program offering around-the-clock counseling
• Financial security: 
  • 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  • Exceptional career advancement opportunities, recognition, and rewards
  • Corporate bonus program
• Mission Focused:
  • Non-profit organization supporting critical life science research
  • We give scientists the tools they need to make discoveries that improve and save lives
  • Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We\'re a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health.  All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.  Shape the future of science with us.