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Remote Technical Support Manager Jobs in Virginia

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Field Application Engineer

Vienna, VA · On-site +1

$54K - $81K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Senior Manager, Technical

Arlington, VA · Remote

$130K - $180K/yr

Remote, Arlington, VA or Little Rock, AR Department: Environmental Resources Trust (ERT) - ART ... The position supports the review of jurisdictional TREES Document submissions relating to forest ...

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Handle patch management, system updates, and endpoint hardening within the GCC High environment to ensure compliance and security posture. * Provide remote and onsite technical support to end users ...

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Remote Technical Support Manager information

See Virginia salary details

$29.2K

$85.2K

$146.2K

How much do remote technical support manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote technical support manager in Virginia is $85,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $103,100.00 per year, depending on experience, location, and employer.

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What job categories do people searching Remote Technical Support Manager jobs in Virginia look for? The top searched job categories for Remote Technical Support Manager jobs in Virginia are:
What cities in Virginia are hiring for Remote Technical Support Manager jobs? Cities in Virginia with the most Remote Technical Support Manager job openings:
Infographic showing various Remote Technical Support Manager job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $85,176 per year, or $41 per hour.
Forestry Technical Officer/Forestry Technical Manager, depending on experience

Forestry Technical Officer/Forestry Technical Manager, depending on experience

Winrock International

Arlington, VA • On-site, Remote

Full-time

Re-posted 8 days ago


Job description

Position Title: Forestry Technical Officer/Forestry Technical Manager, depending on experience

Location: U.S. Remote based out of Arkansas, California, Colorado, Maryland, New York, Pennsylvania, Virginia, Washington DC, Wisconsin; or hybrid settings with offices in Arlington, VA or Little Rock, AR

Department: Environmental Resources Trust (ERT) – ACR

Reports To: Senior Technical Manager, Forestry

GENERAL

ACR is an internationally recognized carbon crediting program that operates in global compliance and voluntary carbon markets. A nonprofit enterprise of Winrock International, ACR was founded in 1996 as the first private greenhouse gas (GHG) registry in the world with the mission of harnessing the power of markets to improve the environment. ACR brings more than two decades of unparalleled experience in development of rigorous and science-based methodologies and carbon accounting standards, as well as operational experience in the oversight of high-quality GHG project listing, verification, registration, issuance, serialization, and online retirement reporting.

ACR operates as an independent carbon credit standards body and registry, as well as an approved Offset Project Registry for the California Cap-and-Trade Program (administered by the California Air Resources Board, or CARB) and the Washington State Cap-and-Invest Program (administered by the Washington State Department of Ecology, or Ecology). ACR is approved by the International Civil Aviation Organization (ICAO) to supply emission reduction and removals credits to airlines for use towards their obligations under the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) for the 2021-2023 pilot phase as well as for the 2024-2026 compliance period. The Integrity Council for the Voluntary Carbon Market (ICVCM) has assessed ACR against the Core Carbon Principles (CCPs) and approved ACR as a CCP-Eligible program. ACR is positioned for roles in new compliance offset markets in other U.S. states and under Article 6 of the Paris Agreement, as well as increased prominence in the global voluntary carbon market.

POSITION SUMMARY

The Forestry Technical Officer/Technical Manager (depending on experience) is a technical position within ACR providing support to the ACR Forestry Director and Managing Director as well as other colleagues within the ACR team.

The person in this role will contribute to most aspects of ACR services, including performing routine and increasingly complex project reviews accurately and independently, developing and maintaining systems for project record keeping, and attending site visits and performing audits. They will ensure that projects move through the Registry process efficiently and with appropriate attention to detail. ACR prides itself on being responsive and providing sound technical knowledge to all our partners.

They will provide technical support to external stakeholders, ensuring consistency and adherence to ACR, CARB, and Ecology requirements.

The successful candidate will possess and apply functional understanding of GHG emissions/carbon accounting principles and possess (or quickly develop) and apply functional expertise in the ACR methodologies and compliance protocols they support and and/or lead. They will possess (or quickly develop) a detailed understanding of the ACR Standard and other ACR policies, California's Cap-and-Trade Regulation, Washington State's Climate Commitment Act and associated regulations, and associated project-level methodologies within forestry, agriculture, and other land use (AFOLU) sectors (e.g., improved forest management, afforestation/reforestation, active conservation, wetlands). The position requires strong technical and analytical expertise, excellent attention to detail, and the ability to track and adhere to deadlines, among other skills listed below. Further, they must have a willingness and ability to learn on the job; be comfortable working in a flexible, fast-paced environment; share a commitment to Winrock's mission; and have an interest in market-based approaches to reducing GHG emissions.

POSITION RESPONSIBILITIES

· Perform routine and increasingly complex GHG emissions reduction and removal project reviews accurately, efficiently, independently, and according to regulatory deadlines (where required), seeking input from colleagues and leadership as needed.

· Provide accurate, consistent and coherent technical support to external stakeholders (e.g., project developers, validation and verification bodies, regulators) on matters that come up as part of project implementation, verification, and review, seeking input from colleagues and leadership as needed.

· Provide basic support to external stakeholders on routine use of the registry, seeking input from or escalating to registry staff as needed.

· Develop and/or maintain institutional systems for project record keeping, regulatory guidance tracking, and sector-specific technological advancements.

· Attend site visits and perform audits, as assigned.

· Perform technical and policy analysis, as assigned.

· Support and contribute to technical team and ACR objectives appropriate to level of experience and expertise (e.g., develop templates and presentation materials, coordinate across ACR teams, develop internal policies and procedures, develop project GIS maps, support co-benefits efforts, author sections of ACR policy documents) in coordination with leadership, as assigned.

· Represent ACR externally (e.g., working groups, conference presentations), as assigned.

· A Technical Officer will provide administrative support for methodology development and updates (e.g., coordination of peer review, intake forms), as assigned.

· A Technical Manager will provide technical and policy support for, and/or lead, methodology development and updates, as assigned.

· A Technical Manager will perform policy analysis, as assigned.

· A Technical Manager will serve as team lead for more complicated methodologies and protocols, performing administrative functions and providing leadership to colleagues working on the same methodologies and protocols.

· A Technical Manager will mentor more junior staff on technical and policy matters and broader sectoral context.

· A Technical Manager will manage relationships with external stakeholders, including the resolution and/or escalation of contentious matters in coordination with leadership.

· Complete other tasks as assigned.

POSITION QUALIFICATIONS

Education: Bachelor's or advanced degree in Forestry, Natural Resources, GHG emissions accounting, or a related field. Advanced degree preferred.

Experience: Minimum of 3 years of relevant work or research-related experience for a Technical Officer is required; additional years of experience preferred. Minimum of 6 years of relevant work or research-related experience for a Technical Manager is required; additional years of experience preferred. Must have experience in, training in, and/or familiarity with fundamental forest quantification and GHG emissions/carbon accounting principles, verification and auditing standards, and at least one of the ACR Forestry sector project types.

Preferred Qualifications: Prior work experience related to forest ecology, carbon markets, forest carbon measurement and monitoring, forest inventory design and statistics, silviculture, or related fields.

Computer/Technical Skills: Proficiency in MS Office suite (Outlook, Word, Excel), GIS and SharePoint, is required.

Communication Skills: Strong writing skills required.

Language: Fluency in spoken and written English is required. Fluency in one or more additional languages is an asset.

Required Travel: Must be available to travel 1-3 times per year for short-term assignments.

Position-Specific Skills:

· Strong technical and analytical expertise

· Excellent attention to detail

· Ability to track and adhere to deadlines and perform required reviews with speed, accuracy, and efficiency

· Ability to work well in teams and independently on multiple projects at a time without sacrificing quality

· Strong critical thinking and problem-solving skills

· Ability to meticulously review and provide substantive feedback on datasets and documents

· Ability to consistently interact with others in a professional, courteous, and tactful manner

· Strong interpersonal skills, integrity, and trustworthiness

Physical Demands: Typical office environment with continual sitting or standing required.

Other: Must be authorized to work in the United States. Sponsorship for this role is not available.

The salary range for this role is $65,000 - $115,000 per year and determined based on the scope and responsibilities of the position, the candidate's experience, education, specialized knowledge and skills, and current market conditions. Winrock offers an excellent benefits package.

Winrock offers competitive pay and an excellent benefits package.

Winrock is an equal opportunity employer. We are committed to providing equal employment opportunity for all people and value diversity and inclusiveness. Winrock recruits, employs, trains, promotes and compensates regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
At Winrock we have a clear mission: Empower the disadvantaged, increase economic opportunity and sustain natural resources through unwavering dedication to accountability, equity, innovation, integrity and transformation.
Winrock knows that its success comes from the hard work and steadfast dedication of its diverse workforce. Winrock remains committed to maintaining diversity, inclusion and equity across the entire organization