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Remote Technical Account Manager Jobs in Raleigh, NC

Jostens

Territory Sales & Account Manager

Raleigh, NC · On-site +1

$60K - $75K/yr

As a Territory Sales & Account Manager, you will drive growth in Jostens' College division by ... Technical skills. Proficiency in and dedication to the utilization of Salesforce.com CRM tool.

Motorola

Technical Service Manager

Raleigh, NC · Remote

$90K - $105K/yr

This is a fully remote position, with up to 50% travel to customer sites across North Americ a ... Customer Support & Account Management * Develop a trusted advisor relationship with customer ...

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Remote Technical Account Manager information

See Raleigh, NC salary details

$38.9K

$84K

$164.3K

How much do remote technical account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote technical account manager in Raleigh, NC is $84,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are popular job titles related to Remote Technical Account Manager jobs in Raleigh, NC?

For Remote Technical Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Technical Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Remote Technical Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Technical Account Manager jobs?

Cities near Raleigh, NC with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,013 per year, or $40.4 per hour.

Strategic Account Manager (Mid-Atlantic)

System One

Raleigh, NC • Remote

$90K - $115K/yr

Contractor

Re-posted yesterday

Job description

Job Title: Strategic Account Manager (Mid-Atlantic), including NC, TN, VA, MD, DE, and Washington, D.C. Location: Remote, Mid-Atlantic Territory ( ideally sites in NC, VA) Local travel required Compensation: $90,000-$115,000 base + uncapped commission + car allowance & expenses Type: Direct Hire

Overview A leading pharmaceutical organization is seeking a Strategic Account Manager to own a high-performing Southwest territory. This is a true road warrior role – spending the majority of your time in the field, traveling 3-4 days per week and consistently in front of hospital systems and supply chain stakeholders. Success in this role comes from building relationships face-to-face, gaining access to key decision-makers, and driving business through a highly visible, on-the-ground presence. If you thrive in a fast-paced, autonomous environment and enjoy being out in the field owning your territory, this is a strong opportunity to make an impact. Responsibilities

  • Manage and grow relationships within mid-sized hospital systems and IDNs
  • Develop and execute strategic territory plans to drive revenue growth
  • Identify and pursue new business opportunities within assigned accounts
  • Build and maintain pipeline activity using CRM tools (e.g., Salesforce)
  • Engage pharmacy, supply chain, and procurement stakeholders
  • Navigate GPOs, contracting processes, and hospital purchasing structures
  • Schedule and conduct in-person meetings across the territory (heavy travel)
  • Collaborate with national accounts and inside sales teams within a triad model
  • Track performance, forecast sales, and report on territory activity
Requirements
  • Bachelor’s degree or equivalent experience
  • 2-5 years of years of hospital-based sales experience (required)
  • Experience selling into IDNs, hospitals, or ASCs
  • Strong understanding of GPOs, contracting, and hospital purchasing processes
  • Experience in generic pharmaceuticals or injectables strongly preferred
  • Ability to work independently and manage a large geographic territory
  • Proven ability to gain access to hospital decision-makers
  • Strong communication, organization, and relationship-building skills
  • Proficiency with CRM systems (Salesforce preferred)
  • Must be legally authorized to work in the United States for any employer

Benefits Our client provides a comprehensive benefits package including competitive compensation, commission structure, car allowance, expense reimbursement, and opportunities for career growth and development.

#M3 #LI-MD1

Ref: #558-Scientific

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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