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Remote Technical Account Manager Jobs in Raleigh, NC

Senior Account Manager Location: Raleigh, NC About the Role Home Solutions is seeking a Senior Account Manager to own the day-to-day performance and growth of a portfolio of strategic partners. This ...

Senior Account Manager Location: Raleigh, NC About the Role Home Solutions is seeking a Senior Account Manager to own the day-to-day performance and growth of a portfolio of strategic partners. This ...

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Build and manage a qualified pipeline through outbound prospecting, partner engagement, referrals ... Work with internal technical teams and vendor partners to position integrated solutions spanning ...

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Remote Technical Account Manager information

See Raleigh, NC salary details

$38.9K

$84K

$164.3K

How much do remote technical account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote technical account manager in Raleigh, NC is $84,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Raleigh, NC? For Remote Technical Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Raleigh, NC look for? The top searched job categories for Remote Technical Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Technical Account Manager jobs? Cities near Raleigh, NC with the most Remote Technical Account Manager job openings:
Infographic showing various Remote Technical Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,013 per year, or $40.4 per hour.

Inside Sales Account Manager - US - Remote

Worldwide Clinical Trials

Durham, NC • On-site, Remote

Full-time

Re-posted 18 days ago


Job description

Who we are

We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.Join us!

What the Sales Development Account Manager does at Worldwide

The Sales Development Account Manager plays a critical role in helping the organization achieve our customer acquisition and revenue growth objectives by engaging with prospective clients and internal stakeholders to build an effective new business pipeline, alongside their Colleagues and Mentors.

What you will do

Tasks may include, but are not limited to the following:

  • Partner with Business Development to tackle territory targets and goals, and Marketing to understand and leverage their initiatives

  • Source new sales opportunities for your Business Development partners through inbound lead qualification and outbound prospecting

  • Continually maintain and expand your database/funnel of target accounts, prospects, and opportunities within your territories

  • Achieve quarterly and annual lead generation goals as outlined in the sales incentive comp plan related to RFPs, Meetings, and RFPs converted to wins

  • Engage and build rapport with prospects through calls, emails, and social outreach activity


What you bring to the role

  • You are approachable with a high level of optimism and great people skills to foster a strong team environment

  • You strive to understand best practices and coach the team on these

  • Strong written and verbal communication skills to clearly and concisely present information on calls and via email

  • Drive and determination to succeed as well as meet and exceed targets and quotas

  • Experience with CRM and strive to leverage other selling technology and tools


Your experience

  • Bachelor's degree in Life Sciences or related discipline

  • Experience inside sales and/or sales development or a related field - including experience in developing new business, lead nurturing and qualification, prospecting, and appointment setting

  • CRO/pharmaceutical industry experience preferred, including knowledge of Phase I-IV clinical research and development

  • Experience with Salesforce or other CRM and sales automation tools

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide!For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative,innovative,and successful. We'reon a mission to hire thevery bestand are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.