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Remote Technical Account Manager Jobs in Raleigh, NC

Kobie Marketing

Sr. Account Manager

Raleigh, NC · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

ABB

Group Account Manager

Cary, NC · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

Reachdesk Ltd

Commercial Account Manager

Raleigh, NC · On-site +1

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location ... About the role As a Commercial Account Manager at Reachdesk, you will own retention and growth ...

Reachdesk Ltd

Commercial Account Manager

Raleigh, NC · On-site +1

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... About the role As a Commercial Account Manager at Reachdesk, you will own retention and growth ...

Jostens

Territory Sales & Account Manager

Raleigh, NC · On-site +1

$60K - $75K/yr

As a Territory Sales & Account Manager, you will drive growth in Jostens' College division by ... Technical skills. Proficiency in and dedication to the utilization of Salesforce.com CRM tool.

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Showing results 21-40

All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Raleigh, NC

Remote Technical Account Manager information

See Raleigh, NC salary details

$38.9K

$84K

$164.3K

How much do remote technical account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote technical account manager in Raleigh, NC is $84,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $97,700.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Raleigh, NC? For Remote Technical Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Raleigh, NC look for? The top searched job categories for Remote Technical Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Technical Account Manager jobs? Cities near Raleigh, NC with the most Remote Technical Account Manager job openings:
Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,013 per year, or $40.4 per hour.

Sr. Account Manager

Kobie Marketing

Raleigh, NC • Remote

Full-time

Re-posted 14 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we'll build together

As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.

How you will make an impact
  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client's business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client's program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence 
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing 
What you need to be successful
  • Bachelor's degree in marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • Experience supporting Clients across a global footprint is preferred
  • Experience within loyalty rewards fulfilment is strongly preferred
  • Strong background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program
  • Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment 
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen - the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change 
  • Project management and planning skills 
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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