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Remote Tech Jobs in California (NOW HIRING)

Daisy Co.

Remote Tech Support Consultant

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Position Summary The Remote Tech Support Consultant is the first technical voice clients reach when something is not working in their smart space. Working from home, you resolve audio-visual ...

Joyous

Provider (NP or MD/DO)

Foster City, CA · Remote

All through a fully-remote, tech-enabled platform designed to make your work seamless, supported, and scalable. If you're passionate about expanding access to cutting-edge mental health care--and ...

Field Materials

$111K - $137K/yr

About the Role As our part-time IT Manager, you will own the internal technology backbone of a fully remote, fast-scaling startup. You will be the go-to person for everything from laptop provisioning ...

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How much do remote tech jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote tech in California is $73,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,721.00 and $103,308.00 per year, depending on experience, location, and employer.

What is a Remote Tech job?

A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.

What are some common challenges faced by Remote Tech professionals, and how can they be addressed?

Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.

What are the key skills and qualifications needed to thrive in the Remote Tech position, and why are they important?

To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.

What are the most commonly searched types of Tech jobs in California? The most popular types of Tech jobs in California are:
What are popular job titles related to Remote Tech jobs in California? For Remote Tech jobs in California, the most frequently searched job titles are:
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What cities in California are hiring for Remote Tech jobs? Cities in California with the most Remote Tech job openings:
Remote Tech jobs near you
Remote Tech Support Consultant

Remote Tech Support Consultant

Daisy Co.

Costa Mesa, CA • On-site, Remote

$96K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

About Daisy
Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients' daily lives through innovative and personalized solutions.
Position Summary
The Remote Tech Support Consultant is the first technical voice clients reach when something is not working in their smart space. Working from home, you resolve audio-visual, networking, control, lighting, and surveillance issues over the phone using remote management tools. You own each case from the moment the call starts to the moment it is closed or properly handed off to a branch technician. You are part of the Daisy Call Center team and partner closely with branch service, sales, and trade partners to keep client systems running seamlessly.
Key Responsibilities
  • Remote troubleshooting for clients: Diagnose and resolve client issues across AV, networking, control, lighting, and surveillance platforms using remote management tools.
  • Remote support for Daisy techs: Provide expert support for our internal Daisy Technicians when they are in the field.
  • Case creation and management: Open a case in Dynamics for every material interaction and either resolve and close, or assign to a branch with full context.
  • Client engagement: Build trust on every call.
  • Work order and booking: When a truck roll is required, create the work order, schedule the booking against branch capacity, and confirm details with the client.
  • Payment collection: Collect payment from clients over the phone using Daisy payment links.
  • DaisyCare / membership enrollment: Sign clients up for ongoing support programs.
  • Lead handling: Pre-qualify leads against the documented lead-management process and assign them to the appropriate branch sales contact.
  • Documentation: Capture clear, accurate notes for every case so the next person picking it up loses no context.
  • Continuous improvement: Surface gaps in processes, systems and training; help refine call-center processes as the function scales.

Systems You Will Support
You should be confident learning and supporting the platforms Daisy clients rely on. Deep expertise across every system is not required at hire, but a strong base in networking and at least one major control platform is essential.
Qualifications
  • High school diploma or equivalent.
  • 3 to 5 years of experience in AV, networking, or technology integration, with meaningful time spent troubleshooting remotely or by phone.
  • Working knowledge of at least one major control platform (Control4, Savant, Crestron, URC, Josh.ai, or Elan); Control4 Certification preferred.
  • Solid networking fundamentals across routing, switching, and Wi-Fi (Araknis, Ubiquiti, eero, Fortinet, Cisco, Ruckus, or similar).
  • Comfort with CRM-based case management (Dynamics 365 a plus) and telephony / messaging tools (RingCentral, Beetexting).

Remote Work Requirements
  • Reliable high-speed internet (minimum 100 Mbps down / 20 Mbps up recommended) and a quiet, dedicated workspace.
  • Ability to work scheduled shifts within Daisy Call Center hours.
  • Daisy will provide the computer, headset, and required software.

Preferred Attributes
  • Strong accountability and ownership; closes the loop without being chased.
  • Client-centric and innovative mindset when approaching client interactions.
  • Strong client service orientation and a clear, calm phone presence that de-escalates tough situations with clients as needed.
  • Effective proactive problem-solving; comfortable working through ambiguity over the phone.
  • Commitment to continuous learning and adaptability to new technologies.
  • Collaborative across branch and central teams.
  • Good attention to detail and disciplined use of CRM systems.

Compensation & Benefits
  • Competitive salary based on experience.
  • Health insurance (Medical, Vision, Dental).
  • 401(k) retirement plan.
  • Paid vacation and sick leave.
  • Opportunities for professional growth and industry certification, including manufacturer training pathways.

Work Environment
  • Fully remote role.
  • Daisy maintains a strict smoke, alcohol, and drug-free policy across all buildings, vehicles, job sites, and whenever representing the brand. The same expectation applies during scheduled remote work hours.

This is a remote position.
Compensation: $96,000.00 - $120,000.00 per year
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we're looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we're always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

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