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Remote Support Jobs in Santa Rosa, CA (NOW HIRING)

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Channel Sales Support Agent (Reseller)

Bodega Bay, CA · Remote

$22.50 - $30.75/hr

About the role The Channel Sales Support Agent is the operational backbone for our reseller sales ... Remote-first (office optional) * Hours: Full-time, Monday-Friday, 9:00 AM - 5:30 PM (flexibility ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Senior Counsel (Remote)

Novato, CA · On-site +1

$160K - $190K/yr

Your work style should support your best work. Who You Are You are a seasoned litigator with a ... Remote, hybrid, or onsite options available About Tyson & Mendes Click here to learn more about the ...

Senior Counsel (Remote)

Bodega Bay, CA · On-site +1

$160K - $190K/yr

Your work style should support your best work. Who You Are You are a seasoned litigator with a ... Remote, hybrid, or onsite options available About Tyson & Mendes Click here to learn more about the ...

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Remote Support information

See Santa Rosa, CA salary details

$15

$28

$48

How much do remote support jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote support in Santa Rosa, CA is $28.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Santa Rosa, CA? The most popular types of Support jobs in Santa Rosa, CA are:
What are popular job titles related to Remote Support jobs in Santa Rosa, CA? For Remote Support jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Santa Rosa, CA look for? The top searched job categories for Remote Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Support jobs? Cities near Santa Rosa, CA with the most Remote Support job openings:
Infographic showing various Remote Support job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $59,236 per year, or $28.5 per hour.
Remote Therapist - California

Remote Therapist - California

Talkiatry

Santa Rosa, CA • Remote

$90K - $110K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Talkiatry rating

9.7

Company rating: 9.7 out of 10

Talkiatry

Based on 7 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Healthcare providers average

Based on 146,055 frontline employees who took The Breakroom Quiz


Job description

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model, workflows, and infrastructure are intentionally designed to support high-quality outpatient care and expand access to patients with the care they need.

This role is designed for independently licensed therapists who want:

  • Predictable, W-2 compensation and full benefits

  • Flexible scheduling within a structured outpatient model

  • Minimal administrative burden in a fully remote environment

  • Clear expectations around caseload, documentation, and pace

  • Our outpatient therapy model is intentionally built for virtual care, not retrofitted from inpatient or hospital systems, allowing you to deliver thoughtful and structured care.

What your day-to-day practice looks like:

  • 100% remote, outpatient therapy

  • Lower to moderate acuity populations (ex. anxiety, depression, trauma, ADHD, mood disorders, OCD, others)

  • Standard session lengths (60-minute intakes and follow-ups)

  • Consistent outpatient caseload with defined, transparent goals

  • No inpatient, IOP/PHP, or crisis-call responsibilities

  • In-house referral network to/from psychiatrists

  • Full operational support including scheduling, billing, intake coordination, credentialing, and licensing

Clinical autonomy & flexibility:

  • Independent treatment decision-making

  • Input into schedule and weekly availability within operational guidelines

  • Clinical approach within evidence-based standards

  • Care expectations are shaped by practicing clinicians, reinforcing professional judgment, and shared accountability for quality.

  • You practice independently, with accessible clinical leadership available for consultation and support. Our role is to remove administrative work so you can focus on patient care. This model works best for clinicians who value delivering high-quality, evidence-based care to patients.

What we're looking for:

  • Independently licensed therapists (LCSW, LMFT, LPC, LMHC or equivalent)

  • Active, unrestricted license (multi-state licensing support available)

  • Comfort managing a consistent outpatient caseload

  • Strong clinical judgment, communication skills, and independent decision-making

  • Comfort practicing in a fast-paced but sustainable outpatient environment

  • (Highly desired) Experience from outpatient, community mental health, hospital, IOP, or other structured clinical settings

  • (Highly desired) Experience with structured, skills-based modalities (ex. CBT, ACT, MI, DBT-informed care)

  • Please note, this role is not designed for clinicians seeking supervision toward licensure or those looking to build a fully self-directed 1099/Private Practice. You will be a part of our team!

Compensation, Benefits & Stability:

  • Full-time and part-time W-2 employment

  • $90K base salary with the ability to earn up to $20k in incentives

  • Tenure-based increases after 2 years

  • Employer-paid health, dental, vision insurance (up to 100% of premiums)

  • 401(k) match with employer match

  • Paid time off (PTO), paid sick time and 11 paid holidays

  • Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)

  • Malpractice coverage (occurrence-based, 100% employer-paid)

  • CME reimbursement and dedicated CME days

  • Licensing support with upfront coverage of costs

  • Technology package provided

Our history

Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare.

Our culture

Our clinical community includes 700+ psychiatrists and PMHNPs and 300+ therapists practicing across 32 languages.

Learn more

Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry! https://www.linkedin.com/company/talkiatry/life/talkiatry/

Compensation Range: $90K - $110K


Working at Talkiatry

Perks for frontline workers

From Talkiatry, via Breakroom

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 100% employer-paid malpractice coverage

  • 401(k) match with employer match and immediate participation

  • Paid time off (PTO), sick time, and 11 paid holidays

  • Continuing Medical Education (CME) stipend and days

  • Flexible scheduling in a fully remote environment

  • Licensing support with upfront coverage of costs

  • Provided technology package for seamless virtual care

  • Virtual faculty practice, inclusive of education, research and engagement opportunities

What to expect from working at Talkiatry

From Talkiatry

About Talkiatry, in their own words

From Talkiatry

We believe great psychiatric care starts with supporting the people who provide it. Too often, psychiatrists are forced to choose between autonomy and stability, meaningful patient care and administrative burden, professional fulfillment and work-life balance.

Founded by a psychiatrist, Talkiatry was designed to be different. Our virtual care model combines clinical autonomy with the support, structure, and resources needed to build a sustainable career. Through dedicated administrative support, thoughtful technology, and a collaborative clinical community, we help psychiatrists spend less time navigating healthcare systems and more time focused on patient care.

Today, Talkiatry serves patients across the country while supporting a growing network of psychiatrists committed to delivering high-quality, evidence-based mental healthcare.

Company values

From Talkiatry

At Talkiatry, we believe the best patient outcomes start with supporting clinicians. We are guided by a commitment to clinical excellence, compassion, integrity, and continuous improvement. We strive to create an environment where psychiatrists can practice thoughtfully, maintain autonomy, collaborate with peers, and build sustainable careers while delivering high-quality care to the patients who need it most.

Diversity and inclusion statement

From Talkiatry

Talkiatry is committed to building a workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and improve the care we provide. We welcome candidates of all backgrounds and are dedicated to fostering an inclusive environment for our employees, clinicians, and patients.