2

Overnight Remote Chat Support Jobs in Santa Rosa, CA

next page

Showing results 1-20

Overnight Remote Chat Support information

See Santa Rosa, CA salary details

$15

$28

$48

How much do overnight remote chat support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for overnight remote chat support in Santa Rosa, CA is $28.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.01 per hour, depending on experience, location, and employer.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Santa Rosa, CA?

The most popular types of Remote Chat Support jobs in Santa Rosa, CA are:

What are popular job titles related to Overnight Remote Chat Support jobs in Santa Rosa, CA?

For Overnight Remote Chat Support jobs in Santa Rosa, CA, the most frequently searched job titles are:

What cities near Santa Rosa, CA are hiring for Overnight Remote Chat Support jobs?

Cities near Santa Rosa, CA with the most Overnight Remote Chat Support job openings:

Infographic showing various Overnight Remote Chat Support job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 2% Internship, 78% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $59,236 per year, or $28.5 per hour.

Licensed Remote Mental Health Counselor - Full-Time Opportunity

Santa Rosa, CA • Remote

$115K - $130K/yr

Full-time

Posted 3 days ago

New


Job description

Position Overview

Meta Rehab & Wellness Center is seeking a dedicated and licensed Remote Mental Health Counselor to join our thriving, fully remote team. This is a full-time position that allows you to provide crucial mental health services to adults in a teletherapy format, enabling you to connect with clients from diverse backgrounds while working from the comfort of your own home. The ideal candidate will hold a license as an LMFT, LPCC, or LCSW and demonstrate a compassionate approach to mental health care.

About the Organization

As a leader in teletherapy, Meta Rehab & Wellness Center has established itself as a pioneer in accessible mental health services through innovative online platforms. Headquartered in Santa Rosa, California, our community health clinic focuses on delivering high-quality care to individuals facing anxiety and stress, particularly as challenges stemming from the pandemic continue to affect mental well-being across the nation. By joining our extensive network of therapists, you will play an essential role in ensuring that clients receive the support they need.

Work Environment

In this fully remote role, you will enjoy flexibility in managing your schedule. The fully online setting allows you to operate from anywhere with a stable internet connection, giving you the ability to balance your work and personal commitments effectively. At Meta Rehab & Wellness Center, we emphasize a supportive and collaborative virtual workplace where regular supervision and professional development are prioritized to enhance your practice.

Key Responsibilities
  • Conduct ethical and compassionate counseling sessions via secure video chat, addressing each client's unique needs.
  • Employ solution-focused treatment modalities that facilitate individual treatment planning and goal-setting.
  • Develop and implement tailored treatment plans that consider the specific experiences and goals of your clients.
  • Facilitate discussions that encourage clients to gain insights into their thoughts, feelings, and interpersonal dynamics.
  • Monitor and evaluate client progress throughout the therapeutic process, making necessary adjustments to ensure effective coping strategies are cultivated.
Patient Population / Client Focus

In this position, you will primarily work with stable and low-acuity adults coping with a variety of mental health challenges, including those exacerbated by pandemic-related stressors. Your expertise in providing remote therapy will directly contribute to improving the overall mental health of your clients, empowering them to lead fulfilling lives.

Qualifications
  • Master's degree in Counseling, Psychology, Social Work, Marriage and Family Therapy, or a related field.
  • Current licensure or eligibility for licensure as a mental health therapist (LMFT, LPCC, LCSW).
  • Proficient in utilizing teletherapy platforms, with prior remote therapy experience valued but not mandatory.
  • Exceptional communication skills and the ability to build rapport with clients through virtual connections.
  • A commitment to cultural competence and providing inclusive care to clients from various backgrounds.
Preferred Experience
  • Prior experience in a community health setting strongly preferred.
  • Familiarity with various therapeutic modalities to cater to a diverse range of clients.
Compensation and Benefits
  • Competitive annual salary ranging from $115,000 to $130,000, commensurate with experience and caseload.
  • Flexible working hours and the ability to work from any location of your choice.
  • Minimal administrative tasks, as we handle client paperwork, allowing you to focus on therapy.
  • Access to a user-friendly counselor portal equipped with everything you need to manage your practice efficiently.
  • Continued support from our team and easy client matching to ensure you can build a solid caseload quickly.
Career Growth Opportunities

At Meta Rehab & Wellness Center, we believe in nurturing our counselors' professional development. Opportunities for supervision, mentorship, and participation in various professional development workshops are readily available, supporting your growth within our expansive network.

Why Join Our Team

Becoming a part of the Meta Rehab & Wellness Center means making a meaningful difference in the lives of individuals while enjoying the personal and professional flexibility that remote work provides. You will be part of a team that values compassionate care, inclusivity, and continuous learning, allowing you to thrive in your role as a mental health counselor.

Application Information

If you are passionate about mental health and ready to contribute to improving the lives of others in a supportive environment, please submit your resume along with a cover letter highlighting your qualifications and interest in the Remote Mental Health Counselor position. We are excited to welcome you to our dedicated team!