Remote Apple Support Jobs in Santa Rosa, CA (NOW HIRING)

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

We are seeking an accomplished, results-driven leader to head our Apple Global Channel business. As the Senior Global Channel Manager you will define, drive, and execute a comprehensive channel strategy to maximize Logitech's business within the Apple Education and Enterprise ecosystem worldwide.

This leadership role is pivotal in partnering with Apple's Education teams, channel partners, and internal stakeholders to unlock new opportunities, foster innovation, and deliver measurable results. You thrive in entrepreneurial environments, apply creative problem-solving, and excel at devising and implementing high-impact strategies.

This position reports to the Global Head of Vertical Channel and is accountable for the health and commercial performance of Logitech's Apple Partnership and the Apple ecosystem of Channel Partners across the globe.

Key Responsibilities:

Channel Strategy: Develop and implement a robust, forward-looking plan to expand Logitech's presence within the Apple ecosystem.

Partnerships: Build and nurture strong, collaborative relationships with Apple's leadership, sales teams, and channel partners to ensure alignment on strategic priorities.

Account Planning: Lead the creation and execution of joint business and account plans that support mutually agreed growth objectives with Apple, channel partners and regional Logitech channel teams.

Market Growth: Identify, evaluate, and capitalize on new market opportunities and industry trends within the Apple ecosystem..

Cross-functional Leadership: Coordinate effectively with Sales, Product, Marketing, Operations, Supply, Technical, and Enablement teams to meet channel objectives.

Sales Enablement: Drive the adoption of Apple-related sales programs and training, enhancing partner and seller capabilities and performance.

Scaling Coverage: Develop and oversee scalable channel models to reach new segments and accelerate growth in key vertical segments.

Performance Analytics: Monitor, report, and act on key performance indicators, identifying risks and opportunities to continuously improve results.

Education Segment: Serve as the business partner for Apple's direct and indirect Education business, including business planning, sales engagement, reporting, and customer satisfaction.

External Representation: Represent Logitech at industry and partner events, enhancing awareness and strengthening strategic relationships.

Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share in out passion for Equality, Environment and Education. These are the behaviors you'll need for success at Logitech.

Key Qualifications: You're a strategic, solution-oriented leader who brings:

Demonstrated Excellence: Proven success managing Apple's resale business, with a track record of driving growth and delivering results.

Commercial Acumen: Strong strategic thinking, analytical capability, and effective negotiation skills.

Strategic Forecasting: Partner with Finance and Commercial Operations teams to deliver accurate, actionable forecasts and identify risks/opportunities well ahead of plan execution.

Revenue Accountability: Direct end-to-end ownership of the global revenue plan for the Apple partnership, including forecasting, tracking, and delivering on targets.

Entrepreneurial Spirit: Self-motivated, hands-on, and committed to exceeding goals.

Relationship Builder: Skilled at establishing and deepening high-impact relationships with partners and stakeholders.

Excellent Communicator: Articulate communicator with strong executive presence and presentation skills.

Market Insight: Deep understanding of market trends, technology, and business drivers relevant to the Apple ecosystem especially as it pertains to Education.

Tech Fluency: Ability to quickly grasp and communicate Logitech and Apple's value propositions.

Team Player: Energized by a dynamic, fast-paced team environment.

Data-Driven: Strong proficiency with analytics and CRM tools (e.g., Salesforce).

Language Skills: Full professional English proficiency required; additional languages highly desirable.

Willingness to Travel: Comfortable with international travel as needed.

Location:

Ready to Make an Impact?

If you're passionate about shaping channel strategies, building collaborative partnerships, and delivering results that matter, we want to hear from you. Apply today and help us create a positive global impact through innovation and partnership with Apple.

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This position offers an OTE (base+variable bonus) of typically

between $ 137K and $ 300K dependent on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.