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Remote Support Jobs in Santa Rosa, CA (NOW HIRING)

Embtel Inc

OMS Support Engineer

Bodega Bay, CA · Remote

Bay Area California (Remote) Duration : 12+ Months skills: * At least 4 years of experience in working (implementation/support) on a DMS (Distribution Management System) or OMS (Outage Management ...

InsuraTec

Sales Representative (Remote)

Windsor, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Petaluma, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Novato, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Napa, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Sonoma, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Talkiatry

Psychiatrist (Remote)

Santa Rosa, CA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Petaluma, CA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Napa, CA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Remote Therapist - California

Santa Rosa, CA · Remote

$90K - $110K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Talkiatry

Remote Therapist - California

Santa Rosa, CA · Remote

$90K - $110K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

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All JobsSupport JobsRemote Support JobsRemote Support Jobs in Santa Rosa, CA

Remote Support information

See Santa Rosa, CA salary details

$15

$28

$48

How much do remote support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote support in Santa Rosa, CA is $28.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.01 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Santa Rosa, CA? The most popular types of Support jobs in Santa Rosa, CA are:
What job categories do people searching Remote Support jobs in Santa Rosa, CA look for? The top searched job categories for Remote Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Support jobs? Cities near Santa Rosa, CA with the most Remote Support job openings:
Remote Support jobs near you
Infographic showing various Remote Support job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,236 per year, or $28.5 per hour.

Estimator - Waterworks, Northern CA (Remote)

PACE Supply

Santa Rosa, CA • On-site, Remote

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

PACE Supply rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

242nd of 416 rated retail wholesalers

Job description

Overview
Estimator - Waterworks (Remote - Supporting Northern California)
The Waterworks Division is seeking a detail-oriented and motivated Estimator to join our team in a fully remote role supporting customers and projects throughout Northern California. While this position is remote, the successful candidate will collaborate closely with our Northern California sales and operations teams to provide estimating support across the region.
This position plays a critical role in preparing accurate and competitive estimates for public and private waterworks projects, with a primary focus on pipes, valves, fittings, and related water distribution infrastructure. The role will also support water and wastewater treatment projects, including sewer lift stations, water booster pump stations, tank sites, and small water treatment facilities.
Apply Today!
Responsibilities
  • Collaborate with sales teams, project managers, vendors, and customers to clarify project scope, specifications, and material requirements.
  • Prepare accurate material take-offs and competitive cost estimates for Waterworks projects, with a primary focus on pipes, valves, fittings, and related distribution systems. Support estimating efforts for water and wastewater infrastructure projects, including sewer lift stations, water booster pump stations, tank sites, and small treatment facilities.
  • Solicit, evaluate, and negotiate manufacturer and supplier quotations to ensure compliance with project specifications, technical requirements, and current market conditions.
  • Review project plans, specifications, and bid documents to identify scope, risks, and opportunities for cost optimization.
  • Maintain accurate project records and bid tracking using tools such as Smartsheet to support reporting, deadline management, and estimating workflow.
  • Develop and maintain strong relationships with customers, contractors, engineering firms, and internal stakeholders to understand project pipelines and support business development efforts.
  • Partner with vendor and manufacturer representatives to obtain competitive pricing, monitor material availability and market trends, and identify value-engineering opportunities.
  • Participate in internal estimating, sales, and project review meetings to develop bid strategies, discuss pricing approaches, and provide market insights.
  • Ensure all estimates and bid submissions are accurate, complete, and delivered within established deadlines.
  • Stay current on Waterworks products, industry standards, and market pricing to support informed estimating decisions and continuous process improvement.

Qualifications
  • High school diploma or equivalent; relevant technical training or certification is a plus.
  • Proven ability to read and interpret construction plans and perform precise material take-offs.
  • Strong knowledge of waterworks materials, applications, and industry standards.
  • Proficiency in Microsoft Office (particularly Excel and PDF tools); experience with PlanSwift or similar estimating software is highly preferred.
  • Demonstrated accountability, integrity, strong work ethic, and a customer-centric approach.
  • Excellent collaboration and communication skills to work effectively with internal teams and external partners.
  • Ability to work independently in a remote environment, maintaining focus, productivity, and accountability without direct supervision.
  • Internal Candidates on a Performance Improvement Plan or who have a written warning in the last year will not be eligible.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

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