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Remote Study Abroad Program Jobs in Indiana (NOW HIRING)

GFT.

OE Transmission Line Engineers

Indianapolis, IN · On-site +1

$100K - $140K/yr

However for the right candiate, this would be a remote position. Joining the power team at GFT ... Coordinate feasibility studies, routing studies, and EMF calculations to support project planning.

Stride, Inc.

Academic Administrator

Indianapolis, IN · Remote

Immediate The remote Academic Administrator/Principal directs and coordinates educational ... Ensures conformance of educational programs to state and local school board standards through ...

Taylor University

Online Learning Faculty

Upland, IN · On-site +1

Location : Remote Job Type: Adjunct Job Number: 202400381 Area: Provost Department: Taylor ... program, the Online Adjunct Faculty will be responsible for managing an independent study or ...

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Remote Study Abroad Program information

What are some common challenges when working in a remote study abroad program role, and how can they be addressed?

One of the main challenges in a remote study abroad program role is maintaining effective communication and engagement with students and partner institutions across different time zones. Building a sense of community and supporting students remotely can require creative use of digital tools and proactive outreach. Additionally, coordinating logistics such as visa processes and virtual events demands strong organizational skills and adaptability. Regular check-ins, well-structured online platforms, and clear communication channels help overcome these hurdles and ensure a smooth experience for all participants.

What is the difference between Remote Study Abroad Program vs Remote Teaching Assistant?

AspectRemote Study Abroad ProgramRemote Teaching Assistant
CredentialsTypically requires enrollment in a study abroad or language programRequires teaching experience or relevant certifications
Work EnvironmentParticipates in international cultural and academic activities remotelySupports teachers and students in online classrooms
Employer & IndustryEducational institutions, study abroad organizationsSchools, universities, online education platforms

The Remote Study Abroad Program focuses on cultural and academic experiences abroad, often facilitated remotely, while the Remote Teaching Assistant supports online classrooms by assisting teachers and students. Both roles involve remote work but serve different educational purposes and require different credentials.

What is a remote study abroad program?

A remote study abroad program allows students to participate in international education experiences from their home country through online courses and virtual cultural activities. These programs are designed to provide global learning, language immersion, and cross-cultural exchange without the need to travel. They often include virtual internships, language lessons, and real-time collaboration with international peers. Remote study abroad is a flexible and cost-effective alternative for students who cannot travel due to personal, financial, or global reasons.

What are the key skills and qualifications needed to thrive as a Remote Study Abroad Program Coordinator, and why are they important?

To thrive as a Remote Study Abroad Program Coordinator, you need expertise in international education, program management, and cross-cultural communication, typically supported by a bachelor's degree in a related field. Familiarity with virtual learning platforms, CRM systems, and digital collaboration tools is essential for coordinating remote programs. Exceptional organizational skills, cultural sensitivity, and the ability to communicate clearly with diverse stakeholders make someone stand out in this position. These skills are critical for delivering seamless, engaging, and safe international experiences in a remote setting.
What are the most commonly searched types of Study Abroad Program jobs in Indiana? The most popular types of Study Abroad Program jobs in Indiana are:
What are popular job titles related to Remote Study Abroad Program jobs in Indiana? For Remote Study Abroad Program jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Study Abroad Program jobs in Indiana look for? The top searched job categories for Remote Study Abroad Program jobs in Indiana are:
What cities in Indiana are hiring for Remote Study Abroad Program jobs? Cities in Indiana with the most Remote Study Abroad Program job openings:
Remote Study Abroad Program jobs near you
Global Assistance Administrator

Global Assistance Administrator

International Medical Group

Indianapolis, IN • On-site, Remote

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. We are now accepting applications to fill our next training class.
Job Details:
  • Location: Indianapolis, IN. Remote scheduling options available
  • Day shift schedule
  • Schedule will be set by contract, with the team covering 24/7/365
  • Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position

Job Summary:
The Global Assistance Administrator serves as the first point of contact for members, providers, and partners calling IMG for medical or travel-related assistance. This role focuses on completing minimum intake, verifying key information, creating accurate case records, and ensuring callers are routed to the proper clinical, transport, or assistance team.
Perks:
  • Monthly performance bonus (*must meet department standards and qualifications)
  • Comprehensive Benefits package including Medical / RX / Dental/Vision Insurance
  • 401k Plan with company match
  • Paid Parental Leave
  • Tuition Reimbursement
  • Paid Time Off

Duties and Responsibilities:
Handle Incoming Assistance Calls (Primary Function)
  • Answer and assist with inbound calls from members, providers, facilities, and partners.
  • Use scripted intake questions and required prompts based on client type or program.
  • Identify call reason and determine the appropriate team to assist based on established protocol.
Complete Minimum Intake & Case Creation
  • Gather key information: member name, DOB, caller details, location, reason for call, onset, symptoms, facility details, travel dates, etc.
  • Complete medical case intake when appropriate (diagnosis, admission details, facility info).
  • Create and update case files in CCMT/Dynamo accurately.
Eligibility Verification Support
  • Log into Group Admin systems or client rosters to verify eligibility when applicable.
  • Understand when to escalate eligibility questions to Precertification or Benefit Review.
Documentation & Administrative Duties
  • Create new insured, provider, or facility entities in the system when missing.
  • Save intake forms correctly, upload documents, and ensure demographic data is removed from templates for next caller.
  • Accurately document all call details and actions taken.
Intake Routing & Tasking
  • Route cases to the correct queue (Assistance, Transport, Medical, Precert) based on protocols.
  • Set tasks for nurse or assistance coordinator review when required.
Escalation Awareness
  • Identify urgent medical situations and follow escalation protocols immediately.
  • Recognize when calls require transfer to clinical staff (e.g., overseas admissions)

Qualifications:
  • Fluent spoken and written English
  • Previous customer service experience (not necessarily in a related field)
  • Demonstrates strong oral and written communication skills by delivering clear, professional, and calm interactions with a diverse global caller base.
  • Ensures all case data is captured completely and correctly to avoid delays in member care
  • Demonstrates strong computer proficiency by efficiently navigating multiple systems, tabs, and intake sheets while managing live calls.

Preferred Qualifications:
  • Familiarity with general office procedures in addition to being computer literate with good keyboard skills. A sound working knowledge of Microsoft Word and Outlook is a requirement.
  • The ability to work under pressure as part of a close-knit team
  • Recognizes when situations require rapid escalation (medical emergencies, inpatient admissions, costs, facility requests).
  • Good organizational skills, the ability to prioritize workload and use own initiative.
  • Additional fluency or working knowledge of alternative language

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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