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Remote Session Border Controller Sbc Jobs (NOW HIRING)

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

... Session Border Controller (SBC) management . You will work closely with cross-functional teams to ensure reliable, high-quality voice services across the network. Responsibilities * Serve as a ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · Remote

Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype UCM engineers who have experience ... Ribbon Session Border Controllers ( SBC ) Analyze, configure, and troubleshoot networks with mixed ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · On-site +1

Ribbon Session Border Controllers ( SBC ) § Analyze, configure, and troubleshoot networks with ... remote troubleshooting support to resolve UC related issues § Follow-through on all UC Incident ...

Miratech

Genesys Cloud Architect

$66.50 - $84.75/hr

... Session Border Controllers (SBCs), and load balancing approaches Company : Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational ...

Miratech

Genesys Cloud Architect

New York, NY · On-site +1

$71 - $90.50/hr

Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches Additional Information

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

CFS

Controller

MI · Remote

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Controller (Remote | Healthcare | Multi-Entity) MUST live in MICHIGAN or ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · Remote

$65.50 - $83.50/hr

Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

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Remote Session Border Controller Sbc information

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How much do remote session border controller sbc jobs pay per year?

As of Jul 1, 2026, the average yearly pay for remote session border controller sbc in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Session Border Controller (SBC) professionals, and how can they be addressed?

Remote SBC professionals often encounter challenges related to network security, interoperability between different VoIP systems, and maintaining high call quality across distributed environments. Addressing these requires strong troubleshooting skills, up-to-date knowledge of security protocols, and familiarity with SIP standards. Collaborating closely with network engineers, IT security teams, and service providers is essential to quickly resolve issues and ensure seamless communication. Regular training and proactive monitoring tools can help anticipate and mitigate potential disruptions.

What is a Remote Session Border Controller (SBC)?

A Remote Session Border Controller (SBC) is a network device or software application that manages and secures Voice over IP (VoIP) communications at the edge of networks, especially in remote or cloud-based environments. SBCs control signaling and media streams, providing security, interoperability, and quality of service for VoIP and unified communications. In remote roles, SBC professionals are responsible for deploying, configuring, and maintaining SBCs to ensure secure and reliable communication between different networks or service providers.

What are the key skills and qualifications needed to thrive as a Remote Session Border Controller (SBC) Engineer, and why are they important?

To thrive as a Remote Session Border Controller (SBC) Engineer, you need a solid background in VoIP technologies, network protocols (such as SIP and RTP), and typically a degree in computer science or a related field. Familiarity with SBC platforms (such as Oracle, AudioCodes, or Ribbon), network monitoring tools, and relevant certifications like CCNA or SIP certifications are often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for troubleshooting and collaborating with remote teams. These skills and qualifications ensure reliable, secure voice communications and efficient resolution of network issues in distributed environments.

What is the difference between Remote Session Border Controller Sbc vs Network Engineer?

AspectRemote Session Border Controller SbcNetwork Engineer
CredentialsCertifications like CCNA, CCNP, or vendor-specific SBC certificationsCertifications like CCNA, CCNP, or Cisco Certified Network Professional
Work EnvironmentTelecommunications, VoIP, and network security environmentsBroad IT infrastructure, network design, and troubleshooting environments
Industry UsageTelecom providers, unified communications, VoIP servicesIT departments across various industries, including telecom, finance, and healthcare

The Remote Session Border Controller Sbc focuses on securing and managing VoIP and multimedia sessions at network borders, while a Network Engineer designs, implements, and maintains overall network infrastructure. Both roles require networking certifications and work in related environments, but their specific responsibilities and focus areas differ.

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Remote Session Border Controller Sbc jobs near you
Senior Voice Engineer (Remote)

Senior Voice Engineer (Remote)

Vantage Point Solutions

Mitchell, SD • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Senior Voice Engineer

As a Senior Voice Engineer, you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution, and Session Border Controller (SBC) management. You will work closely with cross-functional teams to ensure reliable, high-quality voice services across the network.

Responsibilities

  • Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions.
  • Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks.
  • Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures.
  • Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions.
  • Collaborate with network and operations teams to identify root causes and implement long-term solutions.
  • Implement and maintain voice security best practices, including fraud prevention and SBC policy enforcement.
  • Maintain clear and detailed documentation for troubleshooting procedures, configurations, and known issues.
  • Provide escalation support for critical voice incidents.
  • Work with vendors and carriers to troubleshoot issues.
  • Act as a key point of contact for internal teams and customers, ensuring clear communication of voice service issues, timelines, and resolutions.
  • Support customer onboarding, service activation, and implementation of voice solutions for new and existing clients.
  • Monitor voice service performance and proactively identify opportunities to improve service quality and overall customer experience.
  • Coordinate with cross-functional teams to troubleshoot and resolve complex customer-impacting issues in a timely manner.
  • Assist with project coordination and execution to ensure successful and timely delivery of voice services.
  • Document processes, incidents, and resolutions to support continuous improvement and knowledge sharing.

Qualifications

  • 5+ years of hands-on experience in VoIP engineering and troubleshooting.
  • Strong experience managing and supporting Session Border Controllers (SBCs).
  • Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch.
  • Deep understanding of SIP, RTP, and Telcom protocols.
  • Proven ability to analyze SIP traces and debug complex call flows.
  • Experience with hosted PBX and softswitch environments.
  • Class 5 switch translation experience is a plus.
  • Strong analytical and problem-solving skills with a focus on root cause analysis.
  • Excellent communication skills and ability to work cross-functionally.
  • Experience working in customer-facing or cross-functional environments, with the ability to manage multiple priorities while supporting voice service delivery and project coordination

Compensation and Benefits

This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.

About Vantage Point Solutions

Vantage Point Solutions was founded in 2002 by a team who believed in putting people both employees and clients first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.

We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaborationalong with a healthy dose of camaraderie and fun.

Equal Employment Statement

Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.