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Remote Service Jobs in Springfield, MA (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Hartford, CT · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Westfield, MA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Chicopee, MA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

Accounting Fly

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Job Title: Remote Tax Manager Job ID: 1050602 Date Posted: July 28, 2026 Employment Type ... advisory services, not just compliance. * Credentials: Active CPA, EA, JD, or LLM in Tax.

HMG Careers

Sales Executive - Remote

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Springfield, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Hartford, CT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsService JobsRemote Service JobsRemote Service Jobs in Springfield, MA

Remote Service information

See Springfield, MA salary details

$38

$47

$56

How much do remote service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote service in Springfield, MA is $47.91, according to ZipRecruiter salary data. Most workers in this role earn between $43.12 and $52.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the most commonly searched types of Service jobs in Springfield, MA? The most popular types of Service jobs in Springfield, MA are:
What are popular job titles related to Remote Service jobs in Springfield, MA? For Remote Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Service jobs in Springfield, MA look for? The top searched job categories for Remote Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Service jobs? Cities near Springfield, MA with the most Remote Service job openings:
Remote Service jobs near you
Infographic showing various Remote Service job openings in Springfield, MA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $99,650 per year, or $47.9 per hour.

Virtual Customer Service Representative - Entry-Level

American Income Life Insurance Company

Hartford, CT • On-site, Remote

$90K - $120K/yr

Full-time

Posted 16 days ago

Job description

AO Globe Life is expanding its fully remote team and seeking experienced, people-focused professionals who want to bring their leadership mindset and client service experience into a mission-driven organization.
This opportunity is ideal for individuals with backgrounds in management, operations, client service, consulting, or team leadership who want the flexibility of working remotely while continuing to grow professionally.
In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and support them throughout the enrollment process while contributing to a collaborative and growth-focused team environment.
Our organization provides structured training, mentorship, and ongoing professional development designed to help professionals succeed in a remote setting.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide individuals and families through available benefit options
  • Support clients through the enrollment process and follow-up communication
  • Maintain accurate and organized digital client records
  • Provide professional, client-focused service throughout the client experience
  • Participate in mentorship programs, team development sessions, and training calls
  • Collaborate with colleagues to share best practices and support team performance
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and relationship-building skills
  • Experience in leadership, client service, consulting, or operations roles
  • High levels of organization and accountability in a remote work environment
  • Confidence using video conferencing platforms and digital tools
  • A service-focused mindset and desire to help others

Experience in customer service, consulting, leadership, operations, or client management is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Leadership development opportunities and advancement pathways
  • A supportive, people-focused team culture
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.

Apply