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Remote Verizon Call Center Jobs in Springfield, MA

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

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All JobsVerizon Call Center JobsRemote Verizon Call Center JobsRemote Verizon Call Center Jobs in Springfield, MA

Remote Verizon Call Center information

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How much do remote verizon call center jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote verizon call center in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Verizon Call Center representative?

A typical day for a Remote Verizon Call Center representative involves handling inbound and outbound customer calls, assisting with account inquiries, troubleshooting technical issues, and providing information about products and services. Representatives work from their home office, following structured schedules while collaborating virtually with supervisors and team members. Ongoing training and team meetings are common, which helps keep everyone updated on policy changes and new offerings. The role requires balancing efficiency with personalized service to ensure every customer receives a positive experience.

What is a Remote Verizon Call Center job?

A Remote Verizon Call Center job involves assisting Verizon customers with inquiries, troubleshooting issues, processing orders, and providing support—all from a home-based setup. Employees use company-provided tools and training to handle calls, chats, or emails professionally. This role requires strong communication skills, technical knowledge, and the ability to work independently while meeting performance goals.

How hard is it to get hired at Verizon?

Getting hired for a remote Verizon call center position typically requires completing an application, passing a skills assessment, and a phone or virtual interview. Candidates often need good communication skills, basic computer knowledge, and sometimes prior customer service experience. The hiring process can take several weeks depending on the volume of applicants and the position's requirements.

Is Verizon a good company to work for remotely?

Remote Verizon call center jobs are generally considered stable with competitive pay and benefits. Employees often report positive work environments, though experiences can vary based on individual roles and management. Strong communication skills and familiarity with customer service tools are beneficial for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Verizon Call Center position, and why are they important?

To excel as a Remote Verizon Call Center representative, you need strong customer service skills, effective verbal communication, and experience with problem-solving in a fast-paced environment, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic troubleshooting tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help individuals stand out in this position. These competencies enable representatives to resolve customer issues efficiently while maintaining a positive brand image for Verizon.

Why is Verizon laying off $15,000?

Verizon's reported plan to lay off 15,000 employees is part of a restructuring effort to reduce costs and improve efficiency. For call center roles, this may involve automation, workforce optimization, or strategic shifts in customer service operations.

Does Verizon hire remote workers?

Verizon regularly hires remote workers for various roles, including customer service positions like those in call centers. These jobs often require strong communication skills, a reliable internet connection, and sometimes specific technical tools or certifications. Remote opportunities are typically available across different regions, depending on the role and company needs.
What are popular job titles related to Remote Verizon Call Center jobs in Springfield, MA? For Remote Verizon Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Call Center jobs in Springfield, MA look for? The top searched job categories for Remote Verizon Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Verizon Call Center jobs? Cities near Springfield, MA with the most Remote Verizon Call Center job openings:
Remote Verizon Call Center jobs near you
Infographic showing various Remote Verizon Call Center job openings in Springfield, MA as of July 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 23% In-person, and 77% Remote job distribution, with an average salary of $37,127 per year, or $17.8 per hour.

Call Center Representatives $17.25/hr

Precision HR Solutions

Hartford, CT • Remote

$17.25/hr

Temporary

Re-posted 24 days ago

Job description

Location: Hartford, CT 06106
Date Posted: 06/01/2026
Category: Transportation
Education: High School Diploma/GED

Precision Human Resource Solutions, Inc. is seeking a Call Center Customer Service Representative to work in a large transportation department. The assignment is working with Capitol Region Education Council (CREC) in Hartford, CT.*Position Starts Immediately*This is not a remote position: this is an In Person call center in Hartford, CT.HOURS & COMPENSATION* Available shift: 12:30pm-7:30pm OR 530am-1230PM * Monday through Friday* Mandatory Overtime* $17.25/hrREQUIREMENTS* Must have at least one(1) year of experience in a call center * Computer skills with a proficiency in Microsoft Word, Excel, and Outlook* Ability to work in a heavy call volume environment* Demonstrated customer service excellence over the phone, in-person, and through email * Ability to remain calm and effective in a fast-paced environment SUMMARY OF RESPONSIBILITIES * Provide parents, schools, and transportation providers with transportation needs.* Process transportation change requests* Process transportation complaints from parents and school* Work as a liaison between parents, schools, and transportation providers* Resolve issues to ensure safe and timely transportation* Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.* Assist with Choice: process for K-3 students whose parents fail to meet them at their assigned bus stop* Assist the director and manager of transportation as needed* Adherence to all school district, State, and Board of Education regulations, law and policies pertaining to duties, conduct, confidentiality, security, and ethics.

Title: Call Center Representatives $17.25/hr
Class: None
Type: TEMPORARY
Ref. No.: 1265568-19
BC: #PHRS501
Company: Precision Human Resource Solutions, Inc. (CT\MA\RI)
Contract Contact: CT/MA/RI Careers
Office Email: InfoNE@precisionhr.net
Office Phone: 860-756-5626
Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457
About Us: Registering on the PrecisonHR.net website portal is not a guarantee that contracting opportunities will be available and/or located. Use of our website is for information transfer only and is not an application, offer or commitment by either party. You are under no obligation to proceed. When and if opportunities become available, you will be contacted. Further steps are required to complete your registration with the appropriate legal PHRS entity.