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Work From Home Call Center Back Office Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Semler Agency

Work From Home Sales

Hartford, CT · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

HMG Careers

Work From Home Sales Specialist

Fiskdale, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Holyoke, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Call Center Back Office information

See Springfield, MA salary details

$10

$17

$24

How much do work from home call center back office jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for work from home call center back office in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Call Center Back Office vs Work From Home Customer Service Representative?

AspectWork From Home Call Center Back OfficeWork From Home Customer Service Representative
Primary RoleHandling administrative and support tasks for call center operationsAssisting customers directly with inquiries and support
Required SkillsData entry, CRM software, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentHome office, often with team collaboration toolsHome office, direct customer interaction
Common CertificationsNone typically required, but CRM or admin courses helpfulCustomer service certifications optional but beneficial

Work From Home Call Center Back Office roles focus on administrative support within call centers, while Work From Home Customer Service Representatives interact directly with customers. Both roles require strong communication skills and can be performed remotely, but their daily tasks and focus differ significantly.

What are popular job titles related to Work From Home Call Center Back Office jobs in Springfield, MA?

For Work From Home Call Center Back Office jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Work From Home Call Center Back Office jobs in Springfield, MA look for?

The top searched job categories for Work From Home Call Center Back Office jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Work From Home Call Center Back Office jobs?

Cities near Springfield, MA with the most Work From Home Call Center Back Office job openings:

Work From Home Call Center Back Office jobs near you
Infographic showing various Work From Home Call Center Back Office job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,127 per year, or $17.8 per hour.

WORK FROM HOME

Hartford, CT • On-site, Remote

The Jernigan Agency
Insurance Services • 11 - 50 employees
Learn more about The Jernigan Agencyexternal

Part-time

Posted 29 days ago

Job description

This Jernigan Agency is looking for individuals interested in working remotely as sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products.
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.
Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so and internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please schedule an interview through jerniganagency.org

Apply