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Full Time Walmart Call Center Jobs in Springfield, MA

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$25.92 - $38.88/hr

Call Center Job Status: Full-Time FLSA Status: Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions Supervised: N/A SCHEDULE * Sunday OFF * Monday 8:00a ...

Westfield Bank

Call Center Agent

Westfield, MA

$25.92 - $38.88/hr

Call Center Job Status: Full-Time FLSA Status: Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions Supervised: N/A SCHEDULE * Sunday OFF * Monday 8:00a ...

MMC Group LP

Be Seen First

Call Center Representative Needed ASAP!!!

East Hartford, CT · On-site

$19.94/hr

If you're a great listener, enjoy helping others, and thrive in a fast-paced call center ... No weekends required * Full-time, consistent hours * Paid training provided * Stable work ...

MMC Group LP

Be Seen First

Call Center Representative $19+/hr Need ASAP!

East Hartford, CT · On-site

$19.94/hr

High School Diploma or GED required with a minimum of six months of call center experience ... Stable, full-time hours * Opportunity to build valuable customer service experience * Supportive ...

MTM LLC

Service Coordinator

West Springfield, MA · On-site

$50K - $70K/yr

... call center software. Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment for our team members. Job Type: Full-time Work Location: In ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · On-site

$50K - $60K/yr

Description Position at AMBA Inside Sales Insurance Specialist (W2, Remote) Full-Time Monday ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Full Time Walmart Call Center information

See Springfield, MA salary details

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How much do full time walmart call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for full time walmart call center in Springfield, MA is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time Walmart call center representative?

To thrive as a Full Time Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, a high school diploma or equivalent, and familiarity with call center operations. Proficiency with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient support, customer satisfaction, and effective handling of a high volume of inquiries in a fast-paced environment.

Which positions at Walmart pay the most?

At Walmart, management roles such as Store Managers and District Managers typically have the highest salaries among store positions. Corporate roles like Regional or Divisional Directors also tend to offer higher pay, often supplemented with bonuses and benefits. These positions usually require extensive experience and leadership skills.

What is the difference between Full Time Walmart Call Center vs Full Time Amazon Customer Service Representative?

AspectFull Time Walmart Call CenterFull Time Amazon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting within Walmart facilities or remoteCall center setting, often remote or warehouse-based
Employer & Industry UsageWalmart retail and customer service industryAmazon e-commerce and logistics industry
Common Search & ComparisonYesYes

Both roles involve handling customer inquiries via phone or chat, requiring similar credentials and work environments. The main difference lies in the employer and industry focus: Walmart's call center supports retail customers, while Amazon's customer service representatives assist e-commerce clients. Both positions are popular choices for those seeking full-time customer service roles in large corporations.

What are the typical challenges faced by associates in a full-time Walmart call center role?

Associates in a full-time Walmart call center often manage high call volumes and encounter a wide range of customer inquiries, from order issues to product information and returns. One common challenge is maintaining a positive and patient demeanor, especially when handling upset or frustrated customers. Team members are expected to multitask efficiently, using various software systems while ensuring each customer receives accurate and timely assistance. Effective communication and adaptability are essential, and support is usually available from supervisors or experienced colleagues to help navigate complex situations.

What is a full time Walmart call center?

A Full Time Walmart Call Center job involves providing customer service and support over the phone or through online channels for Walmart customers. Employees assist with inquiries about orders, store locations, product availability, returns, and other Walmart services. Working full time generally means a standard 40-hour work week, and the role may require working evenings, weekends, or holidays. Strong communication skills and problem-solving abilities are important in this position.
What are popular job titles related to Full Time Walmart Call Center jobs in Springfield, MA? For Full Time Walmart Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Full Time Walmart Call Center jobs in Springfield, MA look for? The top searched job categories for Full Time Walmart Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Full Time Walmart Call Center jobs? Cities near Springfield, MA with the most Full Time Walmart Call Center job openings:
Full Time Walmart Call Center jobs near you
Infographic showing various Full Time Walmart Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,740 per year, or $16.7 per hour.

Call Center Representative

First Choice Health Centers Inc

East Hartford, CT • On-site

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information.

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and employee well-being!

  • Medical, Dental and Vision Insurance for employees working 30 hours or more
  • 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year
  • Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
  • Company paid Life insurance
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Complimentary premium Calm Health membership (#1 mental health app)
  • Recognition programs
  • Monday through Friday schedule (no evenings or weekends)
  • The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

Minimum Knowledge, Skills & Abilities Required:

  • Experience working in a call center or customer-support role.
  • Strong active-listening and verbal-communication skills.
  • Proficiency in problem-solving.
  • Ability to multitask and manage time effectively.

Experience and Training:

  • Bilingual English/Spanish preferred
  • Call center: 1 year (Preferred)
  • Experience in a Healthcare setting a plus!
  • Customer service: 1 year (Preferred)
  • Minimum HS Diploma or GED equivalent required

Standard Job Duties:

  • Answers all incoming calls in a timely manner in a call center setting.
  • Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner.
  • Obtains and verifies required information, such as patient demographics, during call.
  • Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers.
  • Refer to phone triage list for calls referred to nurse or Provider.

First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy.

COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.