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Part Time Virtual Call Center Jobs in Springfield, MA

Eversource Energy

Clerk GR 3 (Part Time)

Springfield, MA · On-site

$26.82/hr

Perform administration and office support duties for the Call Center, Meter to Cash, and Integration Center. Provide clerical support to the employees and management as needed. Some of these duties ...

Lap of Love

Part-Time House Call Veterinarian

Hartford, CT · On-site

$55K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Hartford, CT area ...

Lap of Love

Part-Time House Call Veterinarian

Hartford, CT · On-site

$55K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Hartford, CT area ...

Lap of Love

Part-Time House Call Veterinarian

Hartford, CT · On-site

$55K/yr

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Hartford, CT area ...

Aspen Dental

Associate Dentist

West Springfield, MA

$180K - $215K/yr

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

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All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Springfield, MA

Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are popular job titles related to Part Time Virtual Call Center jobs in Springfield, MA? For Part Time Virtual Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Part Time Virtual Call Center jobs in Springfield, MA look for? The top searched job categories for Part Time Virtual Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Part Time Virtual Call Center jobs? Cities near Springfield, MA with the most Part Time Virtual Call Center job openings:
Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Call Center Marketing Specialist

Yankee Home Improvement

Chicopee, MA • On-site

$16 - $19/hr

Part-time

Re-posted 16 days ago

Job description


Call Center Marketing Specialist
Yankee Home - Chicopee, MA
Job Type: Part-time
Shifts: 4pm-8pm Monday-Friday,
flexible every other Saturday for mid-shift
Location: On-Site, Chicopee, MA 01022
Yankee Home Improvement, one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.
In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services.
Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package.
If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening.
Control your own pay- your bonus is uncapped, based on the performance you bring to the table!
Qualifications:
  • Enthusiastic and positive attitude.
  • Exceptional communication skills.
  • Creativity and problem-solving ability.
  • Basic technological aptitude.
  • Reliable transportation.
  • High school diploma or equivalent (required).
  • Experience in customer service or call center (preferred).

Then We Will Provide:
  • Comprehensive, Paid Training
  • Uncapped earning potential- bonuses paid biweekly
  • Team-based incentives and Employee Appreciation events
  • Opportunities for Advancement
  • Flexible Work Schedules

Requirements:
  • Reliable Transportation
  • Ability to commute to Office in Chicopee, MA
  • High school or equivalent (Required)
  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

What's in it for you:
  • Pay: $16.00 - $19.00 per hour
  • Bonus opportunities
  • Performance bonus
  • Comprehensive paid training
  • Uncapped earning potential with biweekly bonuses
  • Employee discount

Requirements
  • Available to work on-site at the Chicopee Office
  • Available to work 4pm-8pm Monday-Friday, flexible every other Saturday for mid-shift
  • Enthusiastic and positive attitude.
  • Exceptional communication skills.
  • Creativity and problem-solving ability.
  • Basic technological aptitude.
  • Reliable transportation.
  • High school diploma or equivalent (required).
  • Experience in customer service or call center (preferred).

Benefits
  • Uncapped earning potential with biweekly bonuses
  • Employee discount

Equal Opportunity Employer
Yankee Home is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
Job ID: ZR_9_JOB

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