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Work From Home Act Call Center Jobs in Springfield, MA

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Act Call Center information

See Springfield, MA salary details

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How much do work from home act call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for work from home act call center in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a Work From Home Act Call Center representative?

A Work From Home Act Call Center job involves handling inbound or outbound calls remotely, typically for customer service, sales, or technical support. Agents assist customers, answer inquiries, resolve issues, and follow company guidelines while working from a home setup. This role requires a reliable internet connection, a quiet workspace, and strong communication skills. Many companies provide necessary training and equipment, though requirements may vary.

What are the typical daily responsibilities of a Work From Home Act Call Center representative?

As a Work From Home Act Call Center representative, your daily responsibilities generally involve handling inbound and outbound calls to provide customer service, resolve issues, answer inquiries, and document interactions within CRM systems. You may also assist with order processing, troubleshooting, and following up on cases as needed. Many employers set clear productivity goals and expect you to maintain a quiet, professional workspace with reliable internet access. While you'll work independently from home, you may regularly collaborate with your team and supervisors through online meetings, chat systems, or performance check-ins to stay aligned with company objectives.

What are the key skills and qualifications needed to thrive in the Work From Home Act Call Center position?

To thrive as a Work From Home Act Call Center representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and secure remote work tools is often required. Strong organizational skills, patience, and the ability to remain calm under pressure help individuals excel in customer interactions. These capabilities ensure effective and professional support, resulting in higher customer satisfaction and successful call outcomes in a remote work environment.

What are popular job titles related to Work From Home Act Call Center jobs in Springfield, MA?

For Work From Home Act Call Center jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Work From Home Act Call Center jobs?

Cities near Springfield, MA with the most Work From Home Act Call Center job openings:

Infographic showing various Work From Home Act Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,127 per year, or $17.8 per hour.

WORK FROM HOME

The Jernigan Agency

Hartford, CT • On-site, Remote

Part-time

Posted 27 days ago


Job description

This Jernigan Agency is looking for individuals interested in working remotely as sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products.
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.
Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so and internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please schedule an interview through jerniganagency.org