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Act Call Center Jobs (NOW HIRING)

Comfort Matters LLC

Call Center Manager

Osseo, MN

As a Call Center Manager, you will be responsible for leading and developing a team of customer ... Highly organized, ability to act quickly while still having attention to detail. * Hold yourself to ...

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Act as the direct liaison with the client for the call center and its employees. * Be "on call" during all hours of the call center operations for issues/concerns. * Daily/hourly monitor all system ...

Legacy Service Partners

Call Center Manager

Clermont, FL · On-site

$80K - $85K/hr

As a Call Center Manager, you will be responsible for leading and developing a team of customer ... Highly organized, ability to act quickly while still having attention to detail. * Hold yourself to ...

MV Transportation

Call Center Manager

San Rafael, CA

$75K - $89K/yr

Act as the direct liaison with the client for the call center and its employees. * Be "on call" during all hours of the call center operations for issues/concerns. * Daily/hourly monitor all system ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Act as a first-level escalation point for complex or sensitive customer and client contacts.

LSP Holdco LLC

Call Center Manager

Clermont, FL

As a Call Center Manager, you will be responsible for leading and developing a team of customer ... Highly organized, ability to act quickly while still having attention to detail. * Hold yourself to ...

Comfort Matters

Call Center Manager

Osseo, MN · On-site

As a Call Center Manager, you will be responsible for leading and developing a team of customer ... Highly organized, ability to act quickly while still having attention to detail. * Hold yourself to ...

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Act as the direct liaison with the client for the call center and its employees. * Be "on call" during all hours of the call center operations for issues/concerns. * Daily/hourly monitor all system ...

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How much do act call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for act call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Act Call Center agent?

Act Call Center jobs involve handling inbound and outbound calls for customer service, sales, technical support, or other communication needs on behalf of a company or organization. Employees in these roles are responsible for assisting customers, resolving issues, providing information, and sometimes processing transactions. The work typically requires strong communication skills, problem-solving abilities, and proficiency with computer systems. Many call centers also offer remote work opportunities in addition to on-site positions.

What are the key skills and qualifications needed to thrive as an Act Call Center agent?

To thrive as an ACT Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and data entry platforms is usually required. Strong patience, active listening, and the ability to remain calm under pressure are crucial soft skills for this role. These qualifications and skills are essential for delivering effective customer support, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by Act Call Center agents and how can they be successfully managed?

ACT Call Center agents often encounter high call volumes, demanding customers, and the need to quickly adapt to new information or procedures. Successfully managing these challenges involves maintaining composure under pressure, utilizing active listening skills, and leveraging available training and resources. Team collaboration and regular feedback sessions also help agents improve performance and stay motivated, ensuring both customer satisfaction and personal growth within the role.

Which call center pays the most?

In the call center industry, roles such as technical support or specialized customer service agents tend to have higher pay rates, especially when requiring advanced skills or certifications. Compensation varies based on experience, location, and the complexity of the support provided, with some companies offering performance-based bonuses or incentives.
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Act Call Center jobs near you
Infographic showing various Act Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

South Burlington, VT • On-site

University of Vermont Medical Center
Hospitals • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

129th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about University of Vermont Medical Centerexternal

$26.82 - $31.79/hr

Part-time

Re-posted 22 days ago

Job description

Building Name: UVMMC - 40 IDX Drive
Location Address: 40 IDX Drive, South Burlington Vermont
Regular
Department: Call Center
Part Time
Standard Hours: 20
Biweekly Scheduled Hours:
Shift: Day/Eve
Primary Shift: 7:00 AM - 3:00 PM
Weekend Needs: Every
Salary Range: Min $21.84 Mid $26.82 Max $31.79
Recruiter: Jaclyn Kimak
*This role is on-site in South Burlington and not a remote position. This position is scheduled for 20 hours/week, shifts begin at 7:00am. Saturday and Sunday are required.*
Call Center Representatives provide front-line customer service to patients, staff, providers and other members of the UVM Health Network community. The Call Center is a central hub for calls to UVM Medical Center, Porter Medical Center, and Central Vermont Medical Center. Call Center Representatives assess callers' needs, and either redirect calls, give the required information, or complete the connection to another staff member or provider. They use independent judgment, and a variety of resources/applications, to locate the appropriate protocol or to act when a protocol is not readily available or established. Call Center Representatives impact patient safety by accurately connecting every caller to the right person in the appropriate timeframe. They must prioritize multiple simultaneous tasks. They are a key resource for facilitating communication for patient care. Each member of the Call Center team contributes to a reliable system of communication for over five thousand calls each day. This position is on-site and is not eligible for telecommuting.
Education:
  • Associate Degree or equivalent education.

Experience:
  • Demonstrated customer service in a medical, fast-paced retail, or other business environment.

This is a bargaining union position.
University of Vermont Health Network logo

About University of Vermont Health Network

Sourced by ZipRecruiter

The University of Vermont Health Network (UVM Health Network) is a renowned leader in the healthcare industry, located in Burlington, VT, US. It's a non-profit, academically integrated health care system, designed to ensure a coordinated, high-quality experience for patients across the entire health system. It originated from a partnership among six hospitals, a visiting nurse association, and a health plan, which eventually led to the formation of the current integrated network. Built on the core values of quality, caring, integrity, and collaboration, UVM Health Network is dedicated to improving the health of the people in the communities it serves.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Burlington, VT, US

Year founded

1971

Social media

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