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Act Call Center Jobs (NOW HIRING)

Seatown

$95K - $110K/yr

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling ... Act. Privacy Policy

CornerStone Staffing

Call Center Representative

Ayden, NC · On-site

$15/hr

Call Center Representative (CSR) Location: Winterville, NC 28590 | Onsite COMPENSATION & SCHEDULE ... Act). Key Responsibilities * Place and receive high-volume calls to resolve delinquent automotive ...

Brook Valley Management

Call Center Manager

Birmingham, AL · On-site

$65K - $80K/yr

Call Center Manager Common Threads Charitable Donation Services Reports To: Director of Logistics ... Act as the primary liaison for property managers, landlords, business partners, and site owners ...

AppleOne

Call Center Representative

Jacksonville, FL · On-site

$17.50/hr

Job Summary We are hiring Call Center Representatives for a full-time, onsite temp-to-hire ... Chance Act. #1070 Company Description This company offers growth and a great group of people to ...

New

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair ...

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair ...

LHH US

Call Center Representative

Vista, CA · Hybrid

$22/hr

Call Center Representative Location: Carlsbad, CA Schedule: On-site Monday-Friday; hybrid ... The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair ...

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How much do act call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for act call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Act Call Center agent?

To thrive as an ACT Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and data entry platforms is usually required. Strong patience, active listening, and the ability to remain calm under pressure are crucial soft skills for this role. These qualifications and skills are essential for delivering effective customer support, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

Which call center pays the most?

The highest-paying call center jobs are often in specialized roles such as technical support, sales, or management, with salaries varying based on experience, location, and industry. Generally, call centers in finance, technology, or healthcare sectors tend to offer higher compensation. Advanced skills, certifications, and performance-based incentives can also increase earning potential in call center positions.

What are some common challenges faced by Act Call Center agents and how can they be successfully managed?

ACT Call Center agents often encounter high call volumes, demanding customers, and the need to quickly adapt to new information or procedures. Successfully managing these challenges involves maintaining composure under pressure, utilizing active listening skills, and leveraging available training and resources. Team collaboration and regular feedback sessions also help agents improve performance and stay motivated, ensuring both customer satisfaction and personal growth within the role.

How to get hired in an act call center?

To get hired as an act call center agent, candidates should have strong communication skills, basic computer proficiency, and a customer service mindset. Employers often require a high school diploma or equivalent and may conduct interviews and skills assessments. Relevant experience or certifications in customer support can improve chances of employment.

What is an Act Call Center agent?

Act Call Center jobs involve handling inbound and outbound calls for customer service, sales, technical support, or other communication needs on behalf of a company or organization. Employees in these roles are responsible for assisting customers, resolving issues, providing information, and sometimes processing transactions. The work typically requires strong communication skills, problem-solving abilities, and proficiency with computer systems. Many call centers also offer remote work opportunities in addition to on-site positions.
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Act Call Center jobs near you
Infographic showing various Act Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Operations Supervisor - Kingsport & Blountville, TN

ACT

Bristol, TN • On-site

Other

Posted 9 days ago

Advanced Call Center Technologies rating

4.2

Company rating: 4.2 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

66th of 71 rated call and contact centers

Job description

Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator’s with excellent organizational skills, management experience, and the ability to drive results. In this role you will directly supervise 10-25 agents in a call center production environment. ACTs ideal leaders are problem solvers with good negotiation skills who are self-driven and motivated to meet company service and client goals. This position will require excellent communication, interpersonal skills, and the ability to coach and mentor a strong sales team to deliver best in class results for our clients. We offer: · Opportunities to advance within · Flexible schedules · Tremendous bonus opportunities · Fantastic Supervisors and a Positive environment · Employee Ownership Program – a company paid, long term benefit. Essential Duties and Responsibilities Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Addresses associate performance, conduct, and attendance issues by consistently applying company policies and practices for corrective counseling. Motivates and rewards associates using company and client incentive programs to drive results and maximize performance. Ensures associates adhere to company and client policies and standards. Tracks and reports the associates daily performance and productivity. Monitors and maintains work volume statistics. Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. Takes escalated customer calls. Answers questions and recommends corrective services to address customer complaints. Assists in determining work procedures, prepares work schedules, and expedites workflow. Maintains the attendance records for associates using the timekeeping system. Reviews attendance daily and edits as necessary to ensure an accurate payroll is processed. Completes and presents associate’s annual performance appraisals. Conducts job candidate interviews and makes hiring decisions with assistance from Recruiting. Minimum Qualifications Previous Experience Managing in a Call Center Environment High School diploma or GED Must be able to successfully pass criminal background check Excellent communication skills MS office proficiency ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

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