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How much do work from home act call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for work from home act call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Can you work from home as a work from home act call center?

Work From Home Act call center jobs are often available remotely, allowing agents to perform customer service or support tasks from their own location. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific equipment or certifications. Many companies offer flexible schedules for remote call center positions.

What is a Work From Home Act Call Center representative?

A Work From Home Act Call Center job involves handling inbound or outbound calls remotely, typically for customer service, sales, or technical support. Agents assist customers, answer inquiries, resolve issues, and follow company guidelines while working from a home setup. This role requires a reliable internet connection, a quiet workspace, and strong communication skills. Many companies provide necessary training and equipment, though requirements may vary.

What are the typical daily responsibilities of a Work From Home Act Call Center representative?

As a Work From Home Act Call Center representative, your daily responsibilities generally involve handling inbound and outbound calls to provide customer service, resolve issues, answer inquiries, and document interactions within CRM systems. You may also assist with order processing, troubleshooting, and following up on cases as needed. Many employers set clear productivity goals and expect you to maintain a quiet, professional workspace with reliable internet access. While you'll work independently from home, you may regularly collaborate with your team and supervisors through online meetings, chat systems, or performance check-ins to stay aligned with company objectives.

What are the key skills and qualifications needed to thrive in the Work From Home Act Call Center position?

To thrive as a Work From Home Act Call Center representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and secure remote work tools is often required. Strong organizational skills, patience, and the ability to remain calm under pressure help individuals excel in customer interactions. These capabilities ensure effective and professional support, resulting in higher customer satisfaction and successful call outcomes in a remote work environment.

More about Work From Home Act Call Center jobs
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Work From Home Act Call Center jobs near you
Infographic showing various Work From Home Act Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Work From Home - Virtual Outbound Call Center Representatives

Windy City Call Center

Remote

$15 - $17/hr

Other

PTO

Re-posted 14 days ago

Job description

Virtual Call Center Representative

We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.

We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.

About the Position

As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.

This is a remote position that requires focus, consistency, and professionalism.

Schedule

• Monday through Friday between 9:00 AM and 7:00 PM Central Time

• One weekend day required (minimum of 4 hours)

• Fixed schedule, but you may build within company hours

Requirements

• Outbound call center experience is required

• Strong communication and listening skills

• Professional and courteous phone presence

• Ability to meet and exceed goals and performance metrics

• Comfortable multitasking between phone conversations and computer systems

• 35 WPM minimum typing speed

• Quick to apply feedback and eager to improve

• Reliable and self-motivated with a positive team attitude

• Able to commit to a consistent Full time work schedule

Pay and Benefits

$15.00 – $17.00 per hour based on experience

Pay increase after 30 days of employment

Paid Time Off (PTO) after 90 days for both full-time and part-time employees

Paid online training

Career advancement opportunities – many of our team members have moved into management roles

Home Office and Technical Requirements

You will log into our system from home using your own computer and internet connection. No personal phone is required.

All applicants must meet the following technical requirements:

  • High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
  • Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
  • Webcam for virtual meetings and training
  • Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
  • Headset provided after hire

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