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Full Time Walmart Call Center Jobs in Springfield, MA

AMBA

Inside Sales Insurance Specialist

Hartford, CT · On-site

$50K - $60K/yr

Description Position at AMBA Inside Sales Insurance Specialist (W2, Remote) Full-Time Monday ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · On-site

$50K - $60K/yr

Description Position at AMBA Inside Sales Insurance Specialist (W2, Remote) Full-Time Monday ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Professional Liability Insurance Agent

Hartford, CT · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

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All JobsWalmart Call Center JobsFull Time Walmart Call Center JobsFull Time Walmart Call Center Jobs in Springfield, MA

Full Time Walmart Call Center information

See Springfield, MA salary details

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How much do full time walmart call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time walmart call center in Springfield, MA is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time Walmart call center representative?

To thrive as a Full Time Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, a high school diploma or equivalent, and familiarity with call center operations. Proficiency with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient support, customer satisfaction, and effective handling of a high volume of inquiries in a fast-paced environment.

Which positions at Walmart pay the most?

At Walmart, management roles such as Store Managers and District Managers typically have the highest salaries among store positions. Corporate roles like Regional or Divisional Directors also tend to offer higher pay, often supplemented with bonuses and benefits. These positions usually require extensive experience and leadership skills.

What is the difference between Full Time Walmart Call Center vs Full Time Amazon Customer Service Representative?

AspectFull Time Walmart Call CenterFull Time Amazon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting within Walmart facilities or remoteCall center setting, often remote or warehouse-based
Employer & Industry UsageWalmart retail and customer service industryAmazon e-commerce and logistics industry
Common Search & ComparisonYesYes

Both roles involve handling customer inquiries via phone or chat, requiring similar credentials and work environments. The main difference lies in the employer and industry focus: Walmart's call center supports retail customers, while Amazon's customer service representatives assist e-commerce clients. Both positions are popular choices for those seeking full-time customer service roles in large corporations.

What are the typical challenges faced by associates in a full-time Walmart call center role?

Associates in a full-time Walmart call center often manage high call volumes and encounter a wide range of customer inquiries, from order issues to product information and returns. One common challenge is maintaining a positive and patient demeanor, especially when handling upset or frustrated customers. Team members are expected to multitask efficiently, using various software systems while ensuring each customer receives accurate and timely assistance. Effective communication and adaptability are essential, and support is usually available from supervisors or experienced colleagues to help navigate complex situations.

What is a full time Walmart call center?

A Full Time Walmart Call Center job involves providing customer service and support over the phone or through online channels for Walmart customers. Employees assist with inquiries about orders, store locations, product availability, returns, and other Walmart services. Working full time generally means a standard 40-hour work week, and the role may require working evenings, weekends, or holidays. Strong communication skills and problem-solving abilities are important in this position.
What are popular job titles related to Full Time Walmart Call Center jobs in Springfield, MA? For Full Time Walmart Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Full Time Walmart Call Center jobs in Springfield, MA look for? The top searched job categories for Full Time Walmart Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Full Time Walmart Call Center jobs? Cities near Springfield, MA with the most Full Time Walmart Call Center job openings:
Full Time Walmart Call Center jobs near you
Infographic showing various Full Time Walmart Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,740 per year, or $16.7 per hour.

Inside Sales Insurance Specialist

AMBA

West Hartford, CT • Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
Important Role Overview
This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today.
AMBA is proud to be an Equal Opportunity Employer.
Employment Type: Full-Time

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