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Monday Through Friday Remote Call Center Representative Jobs in Springfield, MA

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

West Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Hartford, CT · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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All JobsMonday Through Friday Call Center Representative JobsMonday Through Friday Remote Call Center Representative JobsMonday Through Friday Remote Call Center Representative Jobs in Springfield, MA

Monday Through Friday Remote Call Center Representative information

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How much do monday through friday remote call center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for monday through friday remote call center representative in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Monday Through Friday remote call center representative?

To thrive as a Monday Through Friday Remote Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency are essential. Patience, problem-solving, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills ensure excellent customer service, efficient workflow, and high satisfaction in a remote environment.

What is a Monday Through Friday remote call center representative?

Monday Through Friday Remote Call Center Representatives are customer service professionals who handle inbound or outbound calls for a company from a remote location, such as their home. They typically work standard business days—Monday through Friday—addressing customer inquiries, resolving issues, processing orders, or providing technical support. These representatives use phone, chat, or email platforms, and are trained to follow company protocols while delivering high-quality customer service. The remote nature of the job allows for flexibility, but requires reliable internet, strong communication skills, and the ability to manage time effectively.

What are some common challenges faced by Monday Through Friday remote call center representatives, and how can they be managed?

Remote call center representatives often face challenges such as maintaining consistent communication with their team, managing distractions at home, and dealing with high call volumes or difficult customers. To overcome these, it's important to establish a dedicated workspace, use company-provided collaboration tools for regular check-ins, and follow best practices for customer service and stress management. Additionally, many organizations offer training and peer support resources to help representatives stay connected and handle challenging interactions effectively.

What is the difference between Monday Through Friday Remote Call Center Representative vs Customer Service Agent?

AspectMonday Through Friday Remote Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, office-based, call center settingRemote or in-office, various industries
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Industry UsageCommon in call centers, telecommunication, insuranceWidespread across retail, tech, healthcare
Work ScheduleMonday through Friday, daytime hoursFlexible, may include weekends or evenings

While both roles involve assisting customers, the Monday Through Friday Remote Call Center Representative typically works fixed weekday hours in a call center environment, focusing on inbound or outbound calls. Customer Service Agents may have more flexible schedules and work across various industries, often with similar credential requirements. The main difference lies in scheduling and industry focus, with the call center role emphasizing a consistent weekday schedule.

Is a Monday Through Friday remote call center representative job worth it?

A Monday through Friday remote call center representative job offers consistent weekday hours, which can support work-life balance and predictable scheduling. It typically involves customer service skills, communication tools, and a stable work environment, making it suitable for those seeking regular hours and remote work flexibility.
What are popular job titles related to Monday Through Friday Remote Call Center Representative jobs in Springfield, MA? For Monday Through Friday Remote Call Center Representative jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Monday Through Friday Remote Call Center Representative jobs in Springfield, MA look for? The top searched job categories for Monday Through Friday Remote Call Center Representative jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Monday Through Friday Remote Call Center Representative jobs? Cities near Springfield, MA with the most Monday Through Friday Remote Call Center Representative job openings:
Monday Through Friday Remote Call Center Representative jobs near you
Infographic showing various Monday Through Friday Remote Call Center Representative job openings in Springfield, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,127 per year, or $17.8 per hour.

Call Center Representatives $17.25/hr

Precision HR Solutions

Hartford, CT • Remote

$17.25/hr

Temporary

Re-posted yesterday

Job description

Location: Hartford, CT 06106
Date Posted: 06/01/2026
Category: Transportation
Education: High School Diploma/GED

Precision Human Resource Solutions, Inc. is seeking a Call Center Customer Service Representative to work in a large transportation department. The assignment is working with Capitol Region Education Council (CREC) in Hartford, CT.*Position Starts Immediately*This is not a remote position: this is an In Person call center in Hartford, CT.HOURS & COMPENSATION* Available shift: 12:30pm-7:30pm OR 530am-1230PM * Monday through Friday* Mandatory Overtime* $17.25/hrREQUIREMENTS* Must have at least one(1) year of experience in a call center * Computer skills with a proficiency in Microsoft Word, Excel, and Outlook* Ability to work in a heavy call volume environment* Demonstrated customer service excellence over the phone, in-person, and through email * Ability to remain calm and effective in a fast-paced environment SUMMARY OF RESPONSIBILITIES * Provide parents, schools, and transportation providers with transportation needs.* Process transportation change requests* Process transportation complaints from parents and school* Work as a liaison between parents, schools, and transportation providers* Resolve issues to ensure safe and timely transportation* Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.* Assist with Choice: process for K-3 students whose parents fail to meet them at their assigned bus stop* Assist the director and manager of transportation as needed* Adherence to all school district, State, and Board of Education regulations, law and policies pertaining to duties, conduct, confidentiality, security, and ethics.

Title: Call Center Representatives $17.25/hr
Class: None
Type: TEMPORARY
Ref. No.: 1265568-19
BC: #PHRS501
Company: Precision Human Resource Solutions, Inc. (CT\MA\RI)
Contract Contact: CT/MA/RI Careers
Office Email: InfoNE@precisionhr.net
Office Phone: 860-756-5626
Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457
About Us: Registering on the PrecisonHR.net website portal is not a guarantee that contracting opportunities will be available and/or located. Use of our website is for information transfer only and is not an application, offer or commitment by either party. You are under no obligation to proceed. When and if opportunities become available, you will be contacted. Further steps are required to complete your registration with the appropriate legal PHRS entity.