ZipRecruiter

Log In

2

Work From Home Offshore Call Center Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Semler Agency

Work From Home Sales

Hartford, CT · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Fiskdale, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Holyoke, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

next page

Showing results 1-20

All JobsOffshore Call Center JobsWork From Home Offshore Call Center JobsWork From Home Offshore Call Center Jobs in Springfield, MA

Work From Home Offshore Call Center information

See Springfield, MA salary details

$10

$17

$24

How much do work from home offshore call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home offshore call center in Springfield, MA is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a work from home offshore call center?

A Work From Home Offshore Call Center job involves handling customer service, sales, or support tasks for a company remotely from another country. Agents use phone, chat, or email to assist customers while working from home. Companies outsource these roles to offshore locations to reduce costs while maintaining quality service. Reliable internet, a quiet workspace, and strong communication skills are essential for success in this role.

What does a typical workday look like for someone in a work from home offshore call center position?

A typical day involves handling inbound and outbound calls, responding to customer inquiries, resolving issues, and updating client records using designated software systems. You'll work independently but are usually part of a virtual team, with regular check-ins or meetings to discuss goals and challenges. Most roles follow a structured schedule, with set shift times to provide consistent coverage for customers in different time zones. Effective communication with supervisors and colleagues is essential, even while working remotely. Over time, high-performing agents may have opportunities to specialize in certain areas or advance to supervisory roles.

What are the key skills and qualifications needed to thrive in the work from home offshore call center position, and why are they important?

To excel in a Work From Home Offshore Call Center role, you need strong communication skills, proficiency in English (or required language), and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, VoIP software, and basic computer troubleshooting is important, and some employers may prefer previous call center or customer service experience. Outstanding candidates also demonstrate patience, flexibility, cultural awareness, and the ability to remain calm under pressure. These attributes help ensure effective customer interactions, high satisfaction rates, and seamless service delivery across diverse client needs.

What are popular job titles related to Work From Home Offshore Call Center jobs in Springfield, MA?

For Work From Home Offshore Call Center jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Work From Home Offshore Call Center jobs in Springfield, MA look for?

The top searched job categories for Work From Home Offshore Call Center jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Work From Home Offshore Call Center jobs?

Cities near Springfield, MA with the most Work From Home Offshore Call Center job openings:

Work From Home Offshore Call Center jobs near you
Infographic showing various Work From Home Offshore Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,127 per year, or $17.8 per hour.

WORK FROM HOME

The Jernigan Agency

Hartford, CT • On-site, Remote

Part-time

Posted 21 days ago

Job description

This Jernigan Agency is looking for individuals interested in working remotely as sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products.
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.
Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so and internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please schedule an interview through jerniganagency.org

Apply