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How much do remote service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote service in Concord, MA is $52.61, according to ZipRecruiter salary data. Most workers in this role earn between $47.36 and $57.88 per hour, depending on experience, location, and employer.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What are the most commonly searched types of Service jobs in Concord, MA?

The most popular types of Service jobs in Concord, MA are:

What job categories do people searching Remote Service jobs in Concord, MA look for?

The top searched job categories for Remote Service jobs in Concord, MA are:

What cities near Concord, MA are hiring for Remote Service jobs?

Cities near Concord, MA with the most Remote Service job openings:

Remote Service jobs near you
Infographic showing various Remote Service job openings in Concord, MA as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution, with an average salary of $109,426 per year, or $52.6 per hour.

Full-Time Licensed Mental Health Counselor - Remote Service Provider

West Hills Behavioral Health Center

Boston, MA • Remote

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Conduct mental health evaluations and document case histories from initial consultation through treatment.

  • Facilitate individual and group therapy sessions using evidence-based practices.

  • Collaborate with a multidisciplinary team and coordinate follow-up care with other healthcare providers.

Job description

Position Overview

West Hills Behavioral Health Center is seeking a dedicated and experienced Full-Time Licensed Mental Health Counselor to join our team and provide high-quality mental health services to our clients. In this essential role, you will be responsible for conducting mental health evaluations, formulating comprehensive treatment plans, and facilitating both individual and group therapy sessions. You will play a pivotal role in healing and guiding clients on their mental health journeys, ensuring they receive the personalized care they need to thrive.

About the Organization

West Hills Behavioral Health Center, located in the heart of Boston, Massachusetts, is a leading provider of outpatient mental health services dedicated to promoting wellness and stability in the communities we serve. Our team of compassionate professionals is committed to delivering evidence-based therapy and support that empowers individuals and families to overcome challenges, improve their well-being, and lead fulfilling lives. We pride ourselves on fostering a collaborative and inclusive environment where mental health professionals can thrive and make a genuine impact.

Work Environment

This position offers a fully remote work setting, allowing you to provide essential services from a location that supports your productivity and work-life balance. The outpatient office environment at West Hills is designed to maximize flexibility and accessibility for our clients. You will be equipped with the latest tools and resources to deliver exceptional mental health care effectively, including comprehensive electronic health record systems.

Key Responsibilities
  • Conduct thorough preliminary interviews with clients and document case histories, ensuring accurate records from the first consultation through the duration of treatment.
  • Evaluate and assess clients' mental, behavioral, and emotional health using established screening tools and personal interviews.
  • Develop tailored intervention and recovery plans for diverse client demographics, including individuals, couples, families, and groups, ensuring their unique needs and preferences are met.
  • Facilitate engaging and effective individual and group therapy sessions, utilizing evidence-based practices to support emotional growth.
  • Monitor and document clients' progress, adapting treatment plans as needed to reflect their evolving needs and circumstances.
  • Collaborate closely with a multidisciplinary team of mental health specialists, physicians, nurses, and social workers to create a holistic approach to each client's care.
  • Coordinate follow-up care with psychiatrists and other healthcare providers for clients who have been admitted to the hospital, ensuring continuity of care.
  • Proactively identify and address behaviors that could hinder recovery, equipping clients and their families with strategies to overcome obstacles.
  • Provide guidance and support to family members and primary caregivers, enhancing their ability to manage mental health challenges effectively.
Patient Population / Client Focus

The mental health counselor will work with a diverse client population that includes children, adolescents, adults, and families grappling with a range of mental health issues such as anxiety, depression, trauma-related disorders, and addiction. You will tailor your approach to meet the varied cultural and socio-economic backgrounds of our clients, ensuring all individuals feel valued and understood.

Qualifications
  • Master’s or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LMFT, LMHC, or LICSW in Massachusetts.
  • Successful completion of the National Counselor Examination (NCE) and/or the National Clinical Mental Health Counselor Examination (NCMHCE).
  • Demonstrable experience in a mental health counseling role, reflecting a depth of clinical expertise.
  • Proficiency in using electronic health record systems, particularly AVATAR, for comprehensive client management.
  • Understanding of underlying physical and emotional health conditions, including addiction disorders, and their implications for treatment.
  • Familiarity with best practices set forth by the American Mental Health Counselors Association (AMHCA).
  • Strong written and verbal communication skills, essential for building rapport and conveying complex information clearly.
  • Exceptional interpersonal skills, showcasing empathy, active listening, and a supportive demeanor.
Preferred Experience
  • Experience with a wide range of mental health assessments and diagnostic tools.
  • In-depth knowledge of the pharmacological treatments prescribed by medical professionals and their effects on mental health.
  • Previous experience in a multi-disciplinary treatment environment.
Compensation and Benefits

The compensation for this role ranges between USD 80,000 to 100,000 annually, reflecting the importance of mental health services and the value we place on our team members. In addition to competitive salary offerings, we provide a comprehensive benefits package, which includes:

  • A robust healthcare benefits package, ensuring you have access to essential medical services.
  • A retirement savings plan complete with employer contributions to support your long-term financial goals.
  • Generous paid time off (PTO) and holiday pay, allowing you to prioritize self-care and work-life balance.
  • Continuing education opportunities and financial support for professional development to foster your growth.
  • Clear pathways for career advancement within our organization, recognizing your hard work and commitment.
  • A collaborative and supportive work environment where you can thrive both personally and professionally.
Career Growth Opportunities

At West Hills Behavioral Health Center, we are committed to the professional development of our team members. You'll have access to an array of training and educational resources tailored to advance your skills and career trajectory in the mental health field. We actively promote from within, offering numerous opportunities for progression and specialization.

Why Join Our Team

If you are passionate about making a positive impact on the lives of others and thrive in a supportive and collaborative environment, we invite you to apply for this rewarding opportunity. Your expertise and compassion will contribute significantly to helping our clients achieve improved mental health and well-being.

Application Information

To apply for the position of Full-Time Licensed Mental Health Counselor at West Hills Behavioral Health Center, please submit your resume and a cover letter outlining your relevant experience and motivation for joining our team. We look forward to reviewing your application and potentially welcoming you aboard to help make a difference in the Boston community.

Apply