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Remote Service Jobs in Concord, MA (NOW HIRING)

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How much do remote service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote service in Concord, MA is $52.61, according to ZipRecruiter salary data. Most workers in this role earn between $47.36 and $57.88 per hour, depending on experience, location, and employer.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What are the most commonly searched types of Service jobs in Concord, MA?

The most popular types of Service jobs in Concord, MA are:

What job categories do people searching Remote Service jobs in Concord, MA look for?

The top searched job categories for Remote Service jobs in Concord, MA are:

What cities near Concord, MA are hiring for Remote Service jobs?

Cities near Concord, MA with the most Remote Service job openings:

Infographic showing various Remote Service job openings in Concord, MA as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution, with an average salary of $109,426 per year, or $52.6 per hour.

Licensed Independent Clinical Social Worker (LICSW) - Remote

Maxim Wellness Corporation

Newton, MA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Maxim Wellness Corporation is seeking a dedicated and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our team on a full-time basis. This remote position is an excellent opportunity for a qualified professional to provide vital mental health services to individuals across various demographics, fostering mental well-being and supporting clients through their healing journeys.

About the Organization

Maxim Wellness Corporation operates a community health clinic based in Newton, Massachusetts, committed to delivering top-notch mental health services to people of all ages. Our mission revolves around accessibility and effectiveness, striving to provide both essential services and a nurturing environment where clients can feel safe and empowered to pursue their mental health goals.

Work Environment

As a remote organization, we encourage a flexible work environment, accommodating the diverse needs of our clients by involving some evening and weekend availability. Our clinic prides itself on maintaining a collaborative virtual workspace empowered by advanced technology and communication tools. You will work closely with a multidisciplinary team to deliver coordinated and effective care, utilizing telehealth platforms to connect with clients seamlessly.

Key Responsibilities
  • Conduct thorough, comprehensive psychosocial assessments to evaluate clientsโ€™ mental health concerns, identifying their strengths and available resources to tailor interventions effectively.
  • Deliver individual, family, and group therapy sessions utilizing a range of evidence-based therapeutic modalities, such as cognitive-behavioral therapy (CBT), trauma-focused therapy, and solution-focused approaches.
  • Develop, implement, and consistently update individualized treatment plans that incorporate collaborative goal setting and utilize tailored interventions to address specific client needs.
  • Engage in active collaboration with other healthcare professionals, including psychiatrists and psychologists, to ensure a holistic and coordinated approach to client care.
  • Provide crisis intervention and safety planning, demonstrating swift and informed decision-making to manage acute mental health situations effectively.
  • Maintain precise and timely documentation of client interactions, treatment plans, and progress notes, ensuring adherence to ethical guidelines and legal standards.
  • Facilitate group therapy sessions, psychoeducation classes, and support groups aimed at fostering community and shared understanding among clients.
Patient Population / Client Focus

Your role will involve working with a diverse clientele, including individuals struggling with a variety of mental health conditions, such as depression, anxiety disorders, and trauma-related issues. By tailoring your approach to each client's unique experiences and circumstances, you will play a crucial role in enhancing their psychological resilience and promoting their overall well-being.

Qualifications
  • A completed Master's degree in Social Work from an accredited institution.
  • An active state licensure as a Licensed Independent Clinical Social Worker (LICSW).
  • A minimum of two years of clinical experience in a mental health or outpatient setting, demonstrating your ability to engage effectively with clients.
  • In-depth knowledge of evidence-based therapeutic techniques and treatment strategies that can be implemented to improve client outcomes.
  • Exceptional interpersonal skills, effective communication abilities, and strong assessment skills, essential for building trust and rapport with clients.
Preferred Experience
  • Experience in providing mental health services via telehealth platforms, enhancing your adaptability in remote service delivery.
  • Familiarity with trauma-informed care approaches that align with best practices in managing sensitive client situations.
  • Demonstrated ability to collaborate within a multidisciplinary team to create comprehensive care plans.
Compensation and Benefits

The salary range for this position is between USD 80,000 and 100,000 annually, plus a potential sign-on bonus as a token of our commitment to attracting top talent. We offer a comprehensive benefits package that includes:

  • Extensive health insurance coverage, including medical, dental, and vision options.
  • Retirement plans with employer matching to help you secure your financial future.
  • Generous paid time off, encompassing vacation days, personal days, and holidays for you to recharge and maintain a healthy work-life balance.
  • Continuous professional development opportunities, including training programs that support ongoing clinical education and skill enhancement.
Career Growth Opportunities

Joining Maxim Wellness Corporation not only positions you as a key contributor to our mental health mission but also opens doors for your professional development. Our organization supports pathways for career advancement, including leadership positions or specialized clinical roles based on your interests and goals. You will have access to mentorship and a collaborative environment that encourages growth and innovation.

Why Join Our Team

By becoming a part of Maxim Wellness Corporation, you will be joining a dedicated team that prioritizes client care and aims to make a meaningful difference in the lives of those we serve. We value our staff and foster a culture of inclusiveness, respect, and shared purpose, providing you with the necessary tools and support to thrive in your role.

Application Information

If you are ready to make an impactful contribution to the mental health community and grow your career in a supportive and dynamic environment, we encourage you to submit your application. Join us in promoting mental health and well-being for individuals and families in our community!