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Remote Production Support Jobs in Texas (NOW HIRING)

Support Analyst

Austin, TX · On-site +1

  • Medical

  • Retirement

  • PTO

The Support Analyst will be accountable for driving the resolution of product issues from start to ... or remote. What You'll Do: * Maintain expert domain knowledge in bank and accounting products, as ...

Support Analyst

Austin, TX · On-site +1

  • Medical

  • Retirement

  • PTO

The Support Analyst will be accountable for driving the resolution of product issues from start to ... or remote. What You'll Do: * Maintain expert domain knowledge in bank and accounting products, as ...

Support Analyst

Austin, TX · On-site +1

  • Medical

  • Retirement

  • PTO

The Support Analyst will be accountable for driving the resolution of product issues from start to ... or remote. What You'll Do: * Maintain expert domain knowledge in bank and accounting products, as ...

Own product retraining * Maintain up-to-date documentation on procedures and solutions. * Provide ... Experience owning support targets such as ticket completion, response times, or resolution metrics.

Own product retraining * Maintain up-to-date documentation on procedures and solutions. * Provide ... Experience owning support targets such as ticket completion, response times, or resolution metrics.

Global Chief Revenue Officer (CRO)

San Antonio, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and execute a comprehensive global revenue strategy that supports RCS's long-term growth ... Broadcast automation and remote production solutions Develop commercialization strategies that ...

USA (Remote) Position Description: We are looking for a talented Technical Pre-Sales & Product ... Position Responsibilities - Support and gradually take ownership of product demonstrations for ...

$75K - $95K/yr

  • Medical

  • Dental

  • Retirement

Responds to situations where first-line product support has failed to isolate or fix problems in ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Showing results 41-60

Remote Production Support information

See Texas salary details

$10

$32

$62

How much do remote production support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote production support in Texas is $32.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $50.14 per hour, depending on experience, location, and employer.

What is a remote production support?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are some common challenges faced by remote production support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What are the key skills and qualifications needed to thrive in remote production support, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are the most commonly searched types of Production Support jobs in Texas?

The most popular types of Production Support jobs in Texas are:

What job categories do people searching Remote Production Support jobs in Texas look for?

The top searched job categories for Remote Production Support jobs in Texas are:

What cities in Texas are hiring for Remote Production Support jobs?

Cities in Texas with the most Remote Production Support job openings:

Infographic showing various Remote Production Support job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $67,757 per year, or $32.6 per hour.

Remote Customer Support Team Leader

Sweetepictravels

Austin, TX • Remote

$16.75 - $21.50/hr

Full-time

Re-posted 4 days ago


Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote