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Remote Production Support Jobs in Prosper, TX (NOW HIRING)

VetsEZ

HealthShare Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with a focus on production support, automation, CI/CD, and infrastructure reliability. The ... Remote Opportunity VetsEZ is an equal opportunity employer. Qualified applicants will receive ...

VetsEZ

HealthShare Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with a focus on production support, automation, CI/CD, and infrastructure reliability. The ... Remote Opportunity VetsEZ is an equal opportunity employer. Qualified applicants will receive ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

$85K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

VetsEZ

Senior Backend Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support troubleshooting, root cause analysis, defect remediation, and production support activities ... Remote Opportunity. Note: Selected candidates will be required to complete fingerprinting at a ...

VetsEZ

Senior Backend Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support troubleshooting, root cause analysis, defect remediation, and production support activities ... Remote Opportunity. Note: Selected candidates will be required to complete fingerprinting at a ...

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All JobsProduction Support JobsRemote Production Support JobsRemote Production Support Jobs in Prosper, TX

Remote Production Support information

See Prosper, TX salary details

$9

$32

$61

How much do remote production support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote production support in Prosper, TX is $32.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $49.33 per hour, depending on experience, location, and employer.

What is a remote production support?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are some common challenges faced by remote production support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What are the key skills and qualifications needed to thrive in remote production support, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What job categories do people searching Remote Production Support jobs in Prosper, TX look for?

The top searched job categories for Remote Production Support jobs in Prosper, TX are:

What cities near Prosper, TX are hiring for Remote Production Support jobs?

Cities near Prosper, TX with the most Remote Production Support job openings:

Remote Production Support jobs near you
Infographic showing various Remote Production Support job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $66,603 per year, or $32 per hour.

HealthShare Engineer (Remote Opportunity)

VetsEZ

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

We are currently looking for a HealthShare Engineer for a 100% remote position supporting a large federal government healthcare modernization project. The selected candidate will support enterprise healthcare integration environments using InterSystems HealthShare, IRIS, and related middleware technologies, with a focus on production support, automation, CI/CD, and infrastructure reliability.
The HealthShare Engineer will work within a collaborative, DevSecOps-focused Agile environment, partnering with technical teams to maintain reliable production systems, streamline software delivery, and support enterprise integration capabilities.
The candidate must reside within the continental US.
Responsibilities
  • Provide strategies and solutions for automating operations and improving software delivery methodologies and technology processes.
  • Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and support backup, recovery, patching, and ADFS integrations.
  • Manage certificate administration, including updates and renewals across production and lower-level environments.
  • Provide Tier 3 support for HealthShare applications and related technologies.
  • Install, configure, patch, and maintain InterSystems base software and enterprise middleware applications.
  • Support OAuth and Single Sign-On (SSO) configuration and implementation efforts.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements
  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline, or equivalent relevant experience, with 3-5 years of professional IT and/or Federal Government contracting experience and at least 2 years supporting production systems.
  • Hands-on experience with InterSystems Caché, IRIS, or HealthShare technologies, including installation, configuration, maintenance, or production support.
  • Experience automating infrastructure, testing, or deployments using Jenkins, Ansible, Python, or similar automation technologies.
  • Experience developing and maintaining CI/CD processes, working with Unix/Linux and Apache environments, and supporting cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
  • Strong troubleshooting and problem-solving skills with excellent attention to detail and the ability to diagnose production application and infrastructure issues.
  • Strong communication and collaboration skills with experience working in Agile and/or SAFe environments and applying DevOps practices.

Additional Qualifications
  • Experience with monitoring and observability platforms such as AWS CloudWatch, Splunk, and Dynatrace.
  • Experience supporting Department of Veterans Affairs (VA) environments and large-scale enterprise middleware applications.
  • AWS Certified Solutions Architect - Associate certification is preferred.

Security Clearance Requirements
  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits
  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.

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