Remote Production Support Jobs in Forney, TX (NOW HIRING)

Req ID: 379141 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Workday Payroll Consultant - Remote to join our team in Dallas, Texas (US-TX), United States (US).

Senior Workday Payroll Analyst

Workday Payroll | HRIS | Global Payroll | Production Support

Position Summary

We are seeking an experienced Senior Workday Payroll Analyst to support, optimize, and enhance our Workday Payroll environment. This role combines payroll operations expertise with Workday configuration, production support, reporting, and integration troubleshooting. You will partner with Payroll, HR, Finance, Benefits, and IT teams to ensure accurate, compliant, and efficient payroll processing while driving continuous system improvements.

Responsibilities

• Provide Level 2 and Level 3 production support for Workday Payroll and related modules.
• Troubleshoot and resolve payroll processing issues, calculation discrepancies, integration failures, and data quality concerns.
• Manage support incidents, service requests, and enhancements while meeting established SLAs.
• Perform root cause analysis and implement sustainable corrective and preventive solutions.
• Support payroll processing activities, including:
• Earnings and deductions
• Taxes and garnishments
• Retroactive payroll
• Off-cycle payrolls
• Payroll balancing and reconciliation
• Configure and maintain Workday Payroll, including payroll elements, earning codes, deduction plans, payroll calculations, costing allocations, payroll schedules, business processes, and security roles.
• Implement payroll configuration changes driven by business, organizational, or legislative requirements.
• Ensure payroll processes comply with applicable tax regulations, labor laws, statutory reporting requirements, and internal controls.
• Support internal and external payroll audits and compliance activities.
• Maintain and troubleshoot payroll integrations with third-party systems, including:
• Time & Attendance
• Benefits providers
• Finance/ERP applications
• Banking interfaces
• Tax and regulatory agencies
• Perform integration monitoring, reconciliation, and error resolution.
• Develop and maintain Workday reports, dashboards, and audit controls to support payroll operations and compliance.
• Evaluate Workday biannual releases, assess business impact, and coordinate testing and deployment activities.
• Lead payroll testing initiatives, including Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).
• Collaborate with Payroll, HR, Finance, Benefits, Time Tracking, and IT teams to support business operations and continuous improvement initiatives.

Required Qualifications

• Workday Payroll Certification required.
• 6+ years of experience supporting HRIS, Payroll Systems, or Payroll Operations.
• 4+ years of hands-on Workday Payroll administration and support experience.
• Strong experience configuring and supporting Workday Payroll.
• Deep understanding of payroll processing, payroll calculations, costing, retro payroll, reconciliations, payroll auditing, and payroll security.
• Experience supporting payroll integrations with third-party vendors and enterprise applications.
• Strong analytical and troubleshooting skills with the ability to perform root cause analysis and resolve complex production issues.
• Experience developing Workday reports and dashboards.
• Knowledge of payroll tax regulations, statutory reporting, and payroll compliance requirements.
• Experience supporting Workday biannual releases and testing cycles (Unit, SIT, and UAT).
• Excellent communication, collaboration, and stakeholder management skills.

Preferred Qualifications

• Experience supporting multi-country or global payroll operations.
• Experience with Workday Prism Analytics and/or Workday People Analytics.
• Knowledge of Workday Time Tracking, Benefits, and HCM modules.
• Experience supporting large enterprise Workday environments.

Pay Transparency

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $107,156-$198,438. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, lifeand AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. 

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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