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Remote Process Improvement Jobs in Raleigh, NC (NOW HIRING)

AI Automation Engineer -Remote

Durham, NC · On-site +1

$202K - $234K/yr

... impact automation or process improvement opportunities * Rapidly prototype small AI-enabled ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

AI Automation Engineer -Remote

Raleigh, NC · On-site +1

$202K - $234K/yr

... impact automation or process improvement opportunities * Rapidly prototype small AI-enabled ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

BPO AI Solutions Architect

Raleigh, NC · Remote

$64.50 - $85/hr

Business Process Analysis * Operational Improvement * Solutions Engineering * AI Automation ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

Director, Clinical Trial Management

Raleigh, NC · Remote

$81K - $111K/yr

... process improvement, and a strong focus on quality and compliance. Partnering closely with sponsors ... Ability to work in a remote global capacity * Strong knowledge of appropriate regulations and ...

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Remote Process Improvement information

See Raleigh, NC salary details

$48.1K

$110.3K

How much do remote process improvement jobs pay per year?

As of Jun 22, 2026, the average yearly pay for remote process improvement in Raleigh, NC is $105,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,800.00 and $109,800.00 per year, depending on experience, location, and employer.

What is a Remote Process Improvement specialist?

A Remote Process Improvement specialist is a professional who identifies, analyzes, and optimizes business processes while working remotely. Their main goal is to enhance efficiency, reduce costs, and improve overall organizational performance by evaluating current workflows and recommending changes. These specialists use various methodologies, such as Lean or Six Sigma, to streamline operations and often collaborate with cross-functional teams using digital tools. Their remote role allows them to implement solutions and drive improvements without being physically present at the workplace.

What Are Remote Process Improvement Jobs?

A remote process improvement specialist works in a company or organization to help them improve efficiency and productivity. You work from home to help a client plan improvements or perform an analysis of their production method. A continuous improvement specialist, a related work from home position, continually seeks ways to improve productivity and efficiency through process changes, organizational improvements, or professional development. Your duties and responsibilities vary depending on the industry. A process improvement specialist in manufacturing focuses on production methods, while those in IT or business concentrate on operations, team building, skills acquisition, and time management.

What are the key skills and qualifications needed to thrive as a Remote Process Improvement Specialist, and why are they important?

To thrive as a Remote Process Improvement Specialist, you need expertise in process analysis, project management, and data-driven decision-making, often supported by a degree in business or engineering and certifications like Lean Six Sigma. Familiarity with process mapping tools, workflow automation software, and collaboration platforms such as Microsoft Visio, Jira, or Trello is typically required. Exceptional problem-solving, communication, and facilitation skills help drive change and foster team engagement in a virtual environment. These abilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals remotely.

What is the difference between Remote Process Improvement vs Remote Business Analyst?

AspectRemote Process ImprovementRemote Business Analyst
Primary FocusOptimizing and streamlining processesAnalyzing business needs and requirements
Skills & CertificationsProcess mapping, Six Sigma, Lean methodologiesData analysis, requirements gathering, stakeholder communication
Work EnvironmentCollaborates with operations and process teamsWorks with business units and IT teams
Industry UsageManufacturing, healthcare, financeFinance, technology, consulting

Remote Process Improvement specialists focus on enhancing operational efficiency through process analysis and methodologies like Lean or Six Sigma. Remote Business Analysts analyze business needs, gather requirements, and facilitate solutions. While both roles require analytical skills, Process Improvement emphasizes process optimization, whereas Business Analysts focus on understanding and translating business needs into technical solutions.

How does a Remote Process Improvement professional typically collaborate with cross-functional teams to implement changes?

Remote Process Improvement professionals usually work closely with various departments such as operations, IT, and quality assurance. Collaboration is often facilitated through virtual meetings, shared project management tools, and regular progress updates. Building strong communication channels and fostering trust remotely is key, as successful process improvements require buy-in from multiple stakeholders. These professionals often lead virtual workshops, gather feedback, and ensure that changes are effectively communicated and adopted across the organization.
What are the most commonly searched types of Process Improvement jobs in Raleigh, NC? The most popular types of Process Improvement jobs in Raleigh, NC are:
What are popular job titles related to Remote Process Improvement jobs in Raleigh, NC? For Remote Process Improvement jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Process Improvement jobs in Raleigh, NC look for? The top searched job categories for Remote Process Improvement jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Process Improvement jobs? Cities near Raleigh, NC with the most Remote Process Improvement job openings:
Infographic showing various Remote Process Improvement job openings in Raleigh, NC as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $105,808 per year, or $50.9 per hour.
Business Process Consultant - Revenue Assurance (Remote)

Business Process Consultant - Revenue Assurance (Remote)

Duke Health

Durham, NC • Remote

Full-time

Posted 10 days ago


Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

328th of 875 rated healthcare providers


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health's Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.


Duke University Health System - Patient Revenue Management Office (PRMO)seeks to hire aBusiness Process Consultantwho will embrace our mission of Advancing Health Together.


The Business Process Consultant (BPC) serves as the primary analytical resource supporting all revenue cycle processes, systems and workflow. The BPC is a subject matter expert in Epic (Maestro Care), data analytics, payer reimbursement and demonstrates a broad spectrum of operational expertise across many areas of the Revenue Cycle. The BPC supports the Revenue Cycle departments and operational leaders within the Patient Revenue Management Organization (PRMO) by identifying opportunities to improve operational efficiency and performance. The BPC has a system focus through monitoring of dashboards and key metrics to pro-actively identify, analyze, and trend issues. The BPC strategically supports operations by identifying opportunities to improve workflow and effectiveness through projects and innovative solutions to enhance automation, quality and efficiency through enhancement requests, report writing, analysis and business case development and data validation.


Work Performed

Identification and Analysis of Financial Opportunities:

  • Identify existing and future revenue cycle-based improvement opportunities
  • Lead PRMO discussions, evaluations, selections and prioritization of improvement opportunities, including the development of an ROI analysis to better understand and determine potential impact on overall PRMO performance
  • Work closely with PRMO leadership to understand operational goals and challenges to identify opportunities for enhancements
  • Perform and prepare regular root cause analysis of performance of the revenue cycle function to identify areas of opportunity utilizing various data systems including Slicer Dicer and Tableau
  • Responsible for various standard, recurring reporting functions to support revenue cycle operational business needs
  • Assists revenue cycle senior leaders in working closely with organizational stakeholders to improve financial performance based on analytic findings
  • Monitor key performance indicators for internal and external parties
  • Cultivates internal relationships to assist in understanding department workflows
  • Provides analytics for and supports special projects as needed (e.g. new payer policy financial impact)
  • Support investigation into claims/denials patterns, payer policy changes, collection rate shifts, avoidable write-off's, and payer mix evaluation to optimize payer performance.
  • Develop analytical models that are well-documented containing advanced formulas and functions that are used to evaluate historical trends, forecast future expectations, or draw conclusions
  • Point person for month-end Revenue Cycle Net Revenue Review

Revenue Cycle Strategic Initiatives and Project Management:

  • Create, design, lead, and implement strategies that will reduce AR, improve aging AR, improve net collection rate, eliminate waste through automation or optimization of workows, reduce denials, and reduce avoidable write -os, for all areas of the Revenue Cycle
  • Develop, maintain, and enhance knowledge of Revenue Cycle systems and third-party vendors to support recommendations for optimal workows.
  • Leverage technology and best practices to recommend process improvements

Collaboration:

  • Eectively communicate trends to inuence all levels of leadership for process improvements
  • Partner with leaders and teams to review and establish improvement opportunities
  • Perform project management duties to align multi-disciplinary groups across the revenue cycle and clinical departments, corporate nance, DHTS, and hospital service line leadership
  • Communicate and track progress of identied issues and action items
  • Partner with Operations Improvement on outstanding optimization and automation projects


Other:

  • Promote PRMO strategic vision, mission, and purpose while emphasizing teamwork and results.
  • Create and foster a department culture that provides a satisfying and enriching environment in which sta can be developed and retained.
  • Interact with and provide timely verbal/written responses to all stakeholders (patients, providers, payors, and departmental personnel).
  • Acknowledge management requests and emails in a professional, timely manner.
  • Attend meetings and participate in Work Culture initiatives, committees or workgroups, as assigned.
  • Accomplish all tasks as assigned.

Minimum Qualifications

Education

Bachelor's degree required. Master's degree preferred.

Experience

Minimum of 7 years work experience. Extensive knowledge of Revenue Cycle analytical tools, business intelligence tools and statistical packages. Proven experience with Revenue Cycle workflows to include but not limited to overall claims processing spanning the life cycle of the revenue cycle, denials management, insurance follow up, and net collection rate impacts and calculations.

Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience

Degrees, Licensures, Certifications

None

Knowledge, Skills and Abilities

Knowledge of:

  • Epic System (Revenue Cycle Applications)
  • Revenue Cycle operations

Ability to:

  • Understand revenue cycle operational performance goals/metrics
  • Strong analytical skills
  • Perform root cause analysis with accuracy
  • Identify and implement optimization opportunities within Epic
  • Investigate and analyze information and provide recommend solutions for identified issues
  • Develop, implement and oversee project teams comprised of IT and operational resources
  • Communicate effectively, both orally and in writing
  • Demonstrate strong interpersonal and communication skills
  • Work effectively with a wide range of constituencies in a diverse community
  • Foster a positive work environment
  • Multi-task

Systems

  • Epic
  • MS Office Applications (Word, Excel, Visio, PowerPoint)
  • Kodiak RCA

.



Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Employment Type: FULL_TIME

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