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Remote Pos Technical Support Jobs in Florida (NOW HIRING)

Abbott

Informatics Technical Specialist I

Miami, FL · Remote

$106K/yr

  • Medical

  • Life

  • Retirement

This position, Informatics Technical Specialist I , is remote based out of the East Coast, working ... Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL ...

Owens Corning

Field Technical Specialist

Orlando, FL · Remote

As a Field Technical Specialist , you will serve as a key field-based technical resource supporting ... Remote (National Role; supporting East or West Region) Travel: Up to or greater than 75%, including ...

AEM-OA

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

AEM-OA

Provide technical support including troubleshooting software application issues, data feed ... This is a fully remote opportunity based in Australia. * Must be eligible to work in Australia ...

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical and operational support. Location: This is a remote position with a preference for candidates located within the Pacific Time Zone. Work Schedule: Operating hours are Monday through Friday ...

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

Previous professional customer and/or technical support experience * Previous Paychex Flex ... This is a remote position and will require working from home.

Radiance Technologies

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The individual will support advanced remote sensing exploitation functions through detailed technical data analysis and through the development and improvement of techniques and procedures for the ...

YO AI Labs

AI Consulting Expert - Remote

Miami, FL · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

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Remote Pos Technical Support information

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Florida?

The most popular types of Pos Technical Support jobs in Florida are:

What are popular job titles related to Remote Pos Technical Support jobs in Florida?

For Remote Pos Technical Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Florida look for?

The top searched job categories for Remote Pos Technical Support jobs in Florida are:

What cities in Florida are hiring for Remote Pos Technical Support jobs?

Cities in Florida with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

Informatics Technical Specialist I

Abbott

Miami, FL • Remote

$106K/yr

Full-time

Medical, Life, Retirement

Posted 5 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

176th of 540 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Join Abbott's Core Lab Informatics team supporting AlinIQ Digital Health Solutions, helping laboratories improve efficiency through automation, connectivity, and advanced informatics technology.
This position, Informatics Technical Specialist I, is remote based out of the East Coast, working with the Core Lab business group.

Our pioneering technology spans the world of healthcare operations - with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

What You'll Work On

As an Informatics Technical Specialist I, you'll serve as a technical expert supporting Abbott's laboratory automation and informatics solutions.

The implementation strategy includes pre-implementation planning and preparation; software installation; connectivity; verification testing; customer training; and technical support.

In addition:

  • Lead or support with leading software implementation, integration, and verification activities for customer sites.

  • Support system connectivity between laboratory instruments, LIS, and IT environments.

  • Conduct software installations, testing, training, and go-live support.

  • Troubleshoot technical issues remotely and on-site as needed.

  • Serve as the primary technical resource for customers, field service teams, and project teams.

  • Provide Level 1 and Level 2 technical support and issue resolution.

  • Partner with Abbott project managers, laboratory staff, IT teams, and customer stakeholders throughout implementations.

  • Manage multiple projects simultaneously while meeting customer expectations and project timelines.

  • Gather customer requirements and help design scalable informatics and automation solutions.

  • Collaborate with global support teams to resolve complex technical issues.

  • Support sales and business growth through exceptional customer service and technical expertise.

  • Partner with Marketing and Product teams to identify customer needs and support future product enhancements.

  • In order to be successful in this role you will have the following: Strong IT, networking, and software troubleshooting skills, excellent communication and customer-facing skills. You will also have the ability to build relationships with customers and cross-functional teams, strong critical thinking and problem-solving abilities, be comfortable managing multiple priorities in a fast-paced environment and have the ability to work independently while collaborating across diverse teams.

  • You will work closely with Laboratory Managers, IT, LIS, and HIS Teams, Project Managers, Sales Representatives, Field Service Engineers, Vendors, Contractors and Senior Leadership/

  • Maintain compliance with the Abbott Code of Business Conduct.

  • Support continuous improvement and customer satisfaction initiatives.

  • In addition, you will help healthcare organizations improve laboratory operations by implementing and supporting industry-leading automation and informatics solutions that enable better patient care.

Required Qualifications

  • Minimum of 0-2 years of formal IT technical application experience is required.

  • Familiarity with laboratory workflow and operations.

  • Excellent communication, organization, project management, and attention to detail.

  • Candidates must demonstrate strong knowledge of general networking; server technologies/ services; workstation/desktop technology; internet protocols; remote connectivity and Microsoft Windows Server (NT/2000/XP/2k3) skills.

Preferred Qualifications

  • Bachelor's degree preferred with preferred areas in computer science; information systems; medical technology; or related field.

  • Experience with ADD's instrument systems a strong plus.

  • A background as a medical technologist being ideal, however, other work experience within the lab environment would be acceptable.

  • Additional experience in the hospital or laboratory information systems environment preferred.

  • Areas of knowledge should also include virtual server; corporate virus protection products; back-up systems; firewalls; VPN client and tunnel technologies. Education or experience in Medical technology or clinical laboratory science; ASCP; CLS (NCA).

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$61,300.00 - $122,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Support ServicesDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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