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Remote Policy Analyst Jobs in Raleigh, NC (NOW HIRING)

VIVA USA INC

Helpdesk Analyst

Durham, NC · On-site +1

$19.25 - $26.50/hr

Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ... Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.

The Wilson Group KW23

Data Analyst

Raleigh, NC · On-site +1

This is a remote full-time post with lots of possibilities for advancement. By means of data exploration and analysis, we can go through large databases in search of correlations, anomalies, trends ...

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All JobsPolicy Analyst JobsRemote Policy Analyst JobsRemote Policy Analyst Jobs in Raleigh, NC

Remote Policy Analyst information

See Raleigh, NC salary details

$52K

$98.1K

$113.7K

How much do remote policy analyst jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote policy analyst in Raleigh, NC is $98,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $113,200.00 per year, depending on experience, location, and employer.

What are remote policy analysts?

Remote policy analysts are professionals who research, evaluate, and develop policies for organizations or government agencies while working from a remote location. They analyze data, monitor legislative changes, and prepare reports to help decision-makers understand the potential impact of proposed policies. Remote policy analysts often collaborate with colleagues and stakeholders through virtual meetings, emails, and digital platforms. This role requires strong analytical, communication, and research skills, as well as proficiency with digital tools for remote work.

What Does a Remote Policy Analyst Do?

As a remote policy analyst, you examine existing policies and assist with the creation of new legislation and programs, all while working from home. You may be asked to monitor political events, collect data on policy decisions, review policy research, forecast political, social, and economic trends, analyze information, evaluate public policies, and provide insight on your findings. Your duties may require you to create databases to organize and assess the information accurately. A policy analyst may communicate with the media and political leaders to educate and provide guidance on current and future public policies.

How do Remote Policy Analysts typically collaborate with stakeholders and team members when working from different locations?

Remote Policy Analysts regularly use digital collaboration tools such as video conferencing, shared documents, and project management platforms to coordinate with colleagues, stakeholders, and clients. Clear communication and proactive scheduling of virtual meetings are essential to ensure everyone stays aligned and informed. Despite working remotely, analysts often participate in cross-functional teams, contribute to group research projects, and present findings to diverse audiences. Building strong digital relationships and being responsive to feedback are key to successful collaboration in this role.

What are the key skills and qualifications needed to thrive as a Remote Policy Analyst, and why are they important?

To thrive as a Remote Policy Analyst, you need strong research, analytical, and writing skills, often supported by a degree in public policy, political science, or a related field. Familiarity with data analysis tools, policy tracking software, and platforms like Microsoft Office or Google Workspace is typically expected. Excellent communication, critical thinking, and self-motivation are valuable soft skills for collaborating virtually and managing independent work. These competencies are crucial for producing accurate policy recommendations, meeting deadlines, and effectively supporting decision-makers from a remote environment.
More about Remote Policy Analyst jobs
What are the most commonly searched types of Policy Analyst jobs in Raleigh, NC? The most popular types of Policy Analyst jobs in Raleigh, NC are:
What are popular job titles related to Remote Policy Analyst jobs in Raleigh, NC? For Remote Policy Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Policy Analyst jobs in Raleigh, NC look for? The top searched job categories for Remote Policy Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Policy Analyst jobs? Cities near Raleigh, NC with the most Remote Policy Analyst job openings:
Remote Policy Analyst jobs near you
Infographic showing various Remote Policy Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $98,131 per year, or $47.2 per hour.
EHR Helpdesk Analyst 1st Shift (Remote)

EHR Helpdesk Analyst 1st Shift (Remote)

Serigor, Inc.

Raleigh, NC • On-site, Remote

$20 - $27.25/hr

Full-time

Posted 2 days ago

Job description

Job Title: EHR Helpdesk Analyst 1st Shift (Remote)
Location: Raleigh, NC
Duration: 12 Months with possible extension
Job Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care
Key Responsibilities:
  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

*The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.
1st
7AM - 3:30 PM
Skills:
Skill
Required/Desired
Amount
of Experience
Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
Required
2
Years
Proficient with ServiceNow or other enterprise ticketing systems.
Required
2
Years
In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).
Required
2
Years
Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
Highly desired
Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).
Highly desired

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