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Remote Pointclickcare Jobs (NOW HIRING)

Pacs

Interim Biller 6 Months

Spring Valley, OH · Remote

$35 - $36/hr

... PointClickCare preferred) Excellent attention to detail and organizational skills Ability to work independently in a remote environment Strong communication and problem-solving skills Why Join Us?

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Remote Pointclickcare information

What is a Remote PointClickCare job?

A Remote PointClickCare job involves working with the PointClickCare electronic health record (EHR) software platform from a location outside of a traditional office, such as from home. These roles are typically found in healthcare settings, especially in long-term and post-acute care facilities. Job responsibilities can include software support, training, data entry, implementation, or systems administration, all performed remotely. Employees in these roles help organizations use PointClickCare to manage patient records, billing, and compliance more efficiently. Remote PointClickCare jobs are ideal for those with experience in healthcare IT or clinical workflows who seek flexible work environments.

What is the difference between Remote Pointclickcare vs Remote Electronic Health Record (EHR) Specialist?

AspectRemote PointclickcareRemote Electronic Health Record (EHR) Specialist
Required CredentialsCertification in PointClickCare or related EHR systems, healthcare backgroundCertification in EHR systems, healthcare or medical coding credentials
Work EnvironmentHealthcare facilities, nursing homes, long-term care settingsHospitals, clinics, healthcare organizations, remote from various settings
Employer & Industry UsagePrimarily in long-term care and skilled nursing facilitiesHospitals, outpatient clinics, healthcare providers
Common Search & ComparisonYesYes

Remote Pointclickcare and Remote EHR Specialist roles both involve managing electronic health records remotely. While PointClickCare focuses specifically on long-term care and nursing home settings, EHR Specialists may work across various healthcare environments. Both require healthcare-related certifications and involve similar technical skills, but their industry focus and employer types differ slightly.

What are some common challenges faced by professionals working remotely with PointClickCare, and how can they be addressed?

Professionals working remotely with PointClickCare often encounter challenges related to maintaining secure access to sensitive patient data, ensuring reliable internet connectivity, and staying aligned with onsite healthcare teams. To address these, it’s essential to use secure VPNs and follow organizational cybersecurity protocols, regularly check and upgrade internet equipment, and participate in frequent virtual meetings or huddles with colleagues. Clear communication channels and ongoing training on both the software and remote best practices also help ensure efficiency and compliance.

What are the key skills and qualifications needed to thrive as a Remote PointClickCare Specialist, and why are they important?

To thrive as a Remote PointClickCare Specialist, you need a solid understanding of healthcare workflows, EHR management, and typically experience in long-term or post-acute care settings. Familiarity with the PointClickCare platform, HIPAA compliance, and possibly certifications in health information management are essential. Strong communication, problem-solving, and self-motivation are crucial soft skills for collaborating virtually and supporting users remotely. These skills ensure efficient EHR system use, regulatory compliance, and effective remote support for healthcare providers.
What cities are hiring for Remote Pointclickcare jobs? Cities with the most Remote Pointclickcare job openings:
What are the most commonly searched types of Pointclickcare jobs? The most popular types of Pointclickcare jobs are:
What states have the most Remote Pointclickcare jobs? States with the most job openings for Remote Pointclickcare jobs include:
What job categories do people searching Remote Pointclickcare jobs look for? The top searched job categories for Remote Pointclickcare jobs are:
Remote Pointclickcare jobs near you
Infographic showing various Remote Pointclickcare job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.
(Canada) Sr. Customer Success Manager, Enterprise

(Canada) Sr. Customer Success Manager, Enterprise

PointClickCare

Remote

$112K - $125K/yr

Other

Posted 9 days ago

Job description

Senior Customer Success Manager

Reporting to the Sr. Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare's solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.

Key Responsibilities

  • Owns and delivers joint customer success plan, to help build, grow, and expand client relationships at all levels while driving business alignment on desired outcomes.
  • Act as a Trusted Advisor and Business Partner, providing strategic guidance and a "path to value" to customer Executive Leadership and internal account teams, demonstrating cross functional collaboration.
  • Leverage PointClickCare customer success methodology that provides a prescriptive relationship management experience, anticipating customer challenges and meeting them with solutions.
  • Provide early warning and turnaround strategies that focus on customer health and churn mitigation. Act as a point of escalation, when required, help manage customer expectations, and develop save plans for at-risk accounts.

Minimum Qualifications

  • You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
  • Experience in a customer-facing role within a Saas/tech company
  • Experience in a Healthcare Sales/Account Management/Customer Success Management role with emphasis in managing a book of business, primarily focused on Enterprise customers.
  • Proven track record of sustaining and growing relationships

Preferred Qualifications

  • Exceptional relationship builder that is accustomed to taking initiative in fast-paced environments.
  • Strong written and oral communication and presentation skills, plus the ability to work independently in remote environment to deliver customer success.
  • Proven proficiency in data analysis including interpreting and translating results.
  • Bachelor's degree in a relevant field or equivalent practical experience and experience using a CRM tool (Salesforce and/or Gainsight)

$112,000 - $125,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $112,000 - $125,000 (Overtime Non Eligible)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

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