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Remote Patient Access Representative Jobs (NOW HIRING)

Novartis

Summary LI-Remote The AD, Access & Reimbursement, NPSis in the Midwest geography. This is a remote ... ADARs will serve as the patient access and reimbursement lead in business-to-business conversations ...

ARStrat

Patient Access Specialist - REMOTE

Lakeland, FL · On-site +1

$16 - $18/hr

Prior experience in patient access or healthcare is preferred. GetixHealth offers comprehensive benefits, including health coverage, life insurance, 401(k), and paid time off. *** Must be able to ...

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... is seeking remote patient service coordinators to join their growing team. Job Overview: The ... patient access, medical terminology, healthcare, customer care, member service, insurance ...

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... is seeking remote patient service coordinators to join their growing team. Job Overview: The ... patient access, medical terminology, healthcare, customer care, member service, insurance ...

TEKsystems

Patient Service Representative

Miami, FL · Remote

$17.50/hr

... is seeking remote patient service coordinators to join their growing team. Job Overview: The ... patient access, medical terminology, healthcare, customer care, member service, insurance ...

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... is seeking remote patient service coordinators to join their growing team. Job Overview: The ... patient access, medical terminology, healthcare, customer care, member service, insurance ...

American Family Care

Patient Access Manager

$95K - $115K/yr

Position Summary The Patient Access Manager is responsible for the daily operations of clinic-based ... Ability to travel up to 5-10% This is a remote position. Compensation: $95,000.00 - $115,000.00 per ...

Novartis

Summary #LI-Remote The AD, Access & Reimbursement, NPSCVis in Houston, TX geography. This is a ... ADARs will serve as the patient access and reimbursement lead in business-to-business conversations ...

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How much do remote patient access representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote patient access representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a Remote Patient Access Representative job?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What are the key skills and qualifications needed to thrive in the Remote Patient Access Representative position, and why are they important?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a typical day look like for a Remote Patient Access Representative?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

More about Remote Patient Access Representative jobs
What cities are hiring for Remote Patient Access Representative jobs? Cities with the most Remote Patient Access Representative job openings:
What are the most commonly searched types of Patient Access Representative jobs? The most popular types of Patient Access Representative jobs are:
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Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Manager

Patient Access Manager

American Family Care

Denver, CO • Remote

$95K - $115K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off

American Family Care (AFC)

Founded in 1982 with a single location, American Family Care (AFC) pioneered the concept of non-emergency room care, providing treatment for injuries and illnesses in a convenient, lower-cost setting. Headquartered in Birmingham, Alabama, AFC has grown into the nation’s leading provider of accessible healthcare, with more than 400 company-owned and franchised centers across the United States, caring for over 3.5 million patients annually.
Position Summary

The Patient Access Manager is responsible for the daily operations of clinic-based patient registration activities across the organization. This role serves as a pivotal liaison between front-end clinic operations and Revenue Cycle support teams, ensuring seamless coordination that protects both the patient experience and the organization's financial integrity. 
Key Responsibilities

Operational Oversight

  • Oversees all primary patient access workflows, including but not limited to: 
    • Insurance benefit verification and eligibility confirmation
    •  Registration accuracy and data integrity across all patient encounters
    • Service pre-payment and upfront collections processes 
    • Patient throughput and flow to minimize wait times and registration bottlenecks 
    • Obtainment of required prior authorizations for scheduled and unscheduled services 
    • Serves as an escalation point for complex registration, authorization, or collections issues, collaborating with payers, clinical staff, and billing teams as needed
    • Ensures compliance with all applicable federal, state, and payer regulations related to patient access, including HIPAA and CMS guidelines
Performance Management

  • Develops, monitors, and reports on patient access key performance indicators (KPIs), including registration accuracy rates, authorization approval rates, point-of-service collection rates, and patient wait times
  • Analyzes trends in registration errors, denials, and throughput to identify root causes and implement corrective action plans
Strategic Planning

  • Develops and executes strategic direction for long-range registration process improvement, identifying opportunities to leverage technology, automation, and best practices
  • Collaborates with Revenue Cycle leadership, IT, and clinical operations to evaluate and implement new systems or workflows that enhance efficiency and patient satisfaction
  • Participates in organizational initiatives related to patient experience, payer contracting changes, and system upgrades as they relate to patient access
Staffing & Workforce Management

  • Ensures clinics are appropriately and proactively staffed to meet registration volume demands, including planning for peak periods, leave coverage, and new clinic openings
  • Partners with HR on recruitment, selection, and retention of registration staff
  • Conducts regular performance evaluations and provides ongoing coaching and feedback
Training & Education

  • Provides comprehensive onboarding support for new registration staff, ensuring proficiency in systems, workflows, and compliance requirements prior to independent practice
  • Develops and delivers ongoing education programs to address process changes, payer updates, regulatory requirements, and identified performance gaps
  • Fosters a culture of accountability, continuous learning, and patient-centered service within the registration team
Qualifications
Required

  • Minimum 5 years of progressive healthcare leadership experience in a front office, patient access, or revenue cycle environment
  • Demonstrated knowledge of insurance verification, prior authorization processes, and point-of-service collections
  • Familiarity with healthcare regulatory requirements, including HIPAA and payer compliance standards
  • Strong analytical skills with the ability to interpret KPI data and drive performance improvement
  • Excellent communication, interpersonal, and team leadership skills
  • Proficiency with electronic health record (EHR) and practice management systems
  • Ability to travel up to 5-10%

This is a remote position.

American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US

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