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Remote Patient Access Representative Jobs in Texas

SmithRx

Patient Access Specialist (Inbound)

Plano, TX · Remote

$16.50 - $22/hr

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage ...

SmithRx

Patient Access Specialist (Inbound)

Plano, TX · Remote

$16.50 - $22/hr

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Fully Remote About the Role We are seeking a Remote Healthcare Call Center Representative to join a Patient Access team supporting patients with appointment scheduling and general healthcare ...

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How much do remote patient access representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote patient access representative in Texas is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.71 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What are the most commonly searched types of Patient Access Representative jobs in Texas? The most popular types of Patient Access Representative jobs in Texas are:
What are popular job titles related to Remote Patient Access Representative jobs in Texas? For Remote Patient Access Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Patient Access Representative jobs in Texas look for? The top searched job categories for Remote Patient Access Representative jobs in Texas are:
What cities in Texas are hiring for Remote Patient Access Representative jobs? Cities in Texas with the most Remote Patient Access Representative job openings:
Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,909 per year, or $17.7 per hour.

Hybrid/Remote Patient Access Specialist

Catalyst Physician Group

Arlington, TX • On-site, Remote

$17 - $18.50/hr

Full-time

Re-posted 23 days ago

Catalyst Physician Group rating

6.3

Company rating: 6.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

COMPANY
At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.
At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.
Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.
JOB SUMMARY
The Patient Access Specialist at Catalyst Physician Group will handle inbound and outbound patient communications via online chats, text messaging, emails, faxes, and phones. The ideal candidate will be well-versed in utilizing advanced technologies to process these communications in a professional, efficient manner. We're a purpose-driven organization, passionate about making a positive impact on the lives of our patients and providers. Join us and be part of a rapidly growing team that's truly making a difference!
ROLE AND RESPONSIBILITIES:
  • Manage online service accounts including Healow, ZocDoc, patient portal, and webchat
  • Appointment scheduling, demographic updates, and routing messages to appropriate team members
  • Manage email requests from proxy accounts
  • Troubleshoot portal issues
  • Verify and update patient insurance information
  • Empathize with and coach patients in navigating the healthcare system
  • Meet performance metrics and service level criteria
  • Identify special needs and take proper steps to ensure patient concerns are addressed appropriately
  • Work well with a diverse group of professionals in a team environment
  • Proactively identify opportunities for improvement in work processes and/or setting.
  • Follow all HIPAA and privacy rules while discussing sensitive health information with the patient or their authorized delegates.
  • Follow all clinical safety protocols and infection control procedures

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or equivalent
  • 1-2 years of related experience in a medical office or healthcare setting
  • Experience using medical EMR systems
  • Excellent customers service and communication skills
  • Work efficiently and effectively in a fast-paced environment utilizing advanced communication technologies
  • Knowledge of HIPAA rules and regulations

PREFERRED EXPERIENCE:
  • Experience in a Primary Care office setting
  • Athena EMR experience

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