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Remote Network Operations Center Noc Engineer Jobs

This is a remote position. Position Title: Principal Network Automation Engineer Base Salary: $99 ... operations, NOC (Network Operations Center), and field teams to translate complex network ...

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC Operations Manager ... The manager will oversee security and network monitoring, guide shift-based teams, drive incident ...

Supervisor, System & Network Operations

$87K - $116K/yr

... power at the center of life. And we're doing it by designing a dynamic culture where employee ... This position is primarily remote, with occasional visits to a local office or our corporate ...

Senior Network Engineer, Network Operations

$106K - $145K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Position Summary The Level 3 Network Lead provides senior network engineering oversight , operational leadership, and escalation management within a 24×7 NOC. This role leads the NOC team, supports ...

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Network Engineers

Las Vegas, NV · Remote

$65K - $75K/yr

... Network Operations Center. The ideal candidates would have on-the-job experience and proven ... This is a remote role and on-site when needed, around once a week. Candidates should have ...

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NOC Analyst

Washington, DC · Remote

$45 - $50/hr

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a NOC Analyst to support ... Experience Requirements: * 3-5 years in network operations, IT operations, or NOC environments.

Senior Network Operations Manager

Andover, MA · Remote

$86K - $115K/yr

The ideal candidate will lead and mentor a team of engineers while driving initiatives across ... DNA Center, or Cisco WLC platforms, with industrial networking experience highly preferred.

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Network Engineers

Las Vegas, NV · Remote

$60K - $65K/yr

... Network Operations Center. The ideal candidates would have on-the-job experience and proven ... This is a remote role and on-site when needed, around once a week. Candidate living in Las Vegas or ...

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Remote Network Operations Center Noc Engineer information

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How much do remote network operations center noc engineer jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote network operations center noc engineer in the United States is $39.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $49.76 per hour, depending on experience, location, and employer.

What are Remote Network Operations Center (NOC) Engineers?

Remote Network Operations Center (NOC) Engineers are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure from a remote location. They use specialized tools to detect network issues, respond to outages, and ensure systems run efficiently and securely. NOC Engineers often work in shifts to provide 24/7 coverage, addressing incidents as they arise and escalating problems when necessary. Their role is crucial in minimizing downtime and maintaining optimal network performance for businesses.

What is the difference between Remote Network Operations Center Noc Engineer vs Remote Network Support Specialist?

AspectRemote Network Operations Center Noc EngineerRemote Network Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, troubleshooting issues in NOCProviding remote support, resolving network problems
Industry UsageTelecom, ISPs, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc Engineer and Remote Network Support Specialist roles share similar certifications and work environments, focusing on network troubleshooting and support. However, Noc Engineers typically work in dedicated NOC facilities monitoring multiple networks proactively, while Support Specialists often handle reactive support requests. Both roles are essential in maintaining network stability but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Engineer, and why are they important?

To thrive as a Remote Network Operations Center (NOC) Engineer, you need a solid understanding of networking protocols, troubleshooting, and systems administration, often supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote management platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills are crucial for quickly identifying and resolving incidents while collaborating remotely with teams. These skills ensure network reliability, fast incident response, and smooth operations for organizations that rely on uninterrupted connectivity.

What are some common challenges faced by Remote Network Operations Center (NOC) Engineers, and how can they be managed effectively?

Remote NOC Engineers often encounter challenges such as troubleshooting complex network issues without physical access to hardware, managing multiple incidents simultaneously, and ensuring clear communication across time zones. To manage these, it's important to develop strong diagnostic and documentation skills, stay organized with incident tracking tools, and maintain proactive communication with on-site teams and clients. Regular training on new technologies and network monitoring tools also helps NOC Engineers adapt quickly to evolving network environments.
More about Remote Network Operations Center Noc Engineer jobs
What cities are hiring for Remote Network Operations Center Noc Engineer jobs? Cities with the most Remote Network Operations Center Noc Engineer job openings:
What are the most commonly searched types of Network Operations Center Noc Engineer jobs? The most popular types of Network Operations Center Noc Engineer jobs are:
What states have the most Remote Network Operations Center Noc Engineer jobs? States with the most job openings for Remote Network Operations Center Noc Engineer jobs include:
What job categories do people searching Remote Network Operations Center Noc Engineer jobs look for? The top searched job categories for Remote Network Operations Center Noc Engineer jobs are:
Infographic showing various Remote Network Operations Center Noc Engineer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, and 5% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $82,062 per year, or $39.5 per hour.
Manager Site Reliability Operations

$118K - $230K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Mercury Insurance rating

8.9

Company rating: 8.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 277 rated insurance


Job description

Overview
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!
Position Summary:
The Site Reliability Operations (SRO) Manager leads the team responsible for end-to-end observability, real-time monitoring, and operational response across Mercury's production and non-production platforms. This role centers on proactive detection of issues, live support during releases, and structured incident and problem management to minimize customer impact and drive long-term stability.
The SRO Manager ensures that services are well-instrumented (metrics, logs, traces, and dashboards), that alerts are actionable and tuned, and that root cause analysis (RCA) and follow-through on corrective actions are consistently executed. The SRO Manager partners closely with application development, DevOps COE, Site Reliability Engineering (SRE), and Infrastructure teams to build release and runtime practices that are observable by design, provide real-time operational support during deployments, and use data-driven insights and automation to continuously improve system resilience, change success rates, and time to recovery.
Geo-Salary Information
An in-person interview may be required during the hiring process
State specific pay scales for this role are as follows:
$118,664 to $230,619 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)
$107,876 to $209,653 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
$97,089 to $188,688 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
In CA: Typical hiring range is $157,177.00 to $218,302.00
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities
Essential Job Functions:
  • Lead the Site Reliability Operations team, including the Network Operations Center (NOC), responsible for observability, real-time monitoring, incident response, and operational excellence for key enterprise services; set direction, priorities, and success metrics for the team.
  • Partner with Product Management, Engineering, SRE, and the rest of infrastructure team to embed CI/CD and release best practices into operations, including automated build/test/deploy, health checks, rollbacks, release monitoring via the NOC, and change-management guardrails.
  • Oversee service reliability monitoring and incident management: ensure appropriate observability (metrics, logs, traces, dashboards), well-tuned alerting thresholds, escalation paths, and effective communications to stakeholders and leadership during incidents.
  • Own and mature the Problem Management function for the team: drive root cause analysis (RCA) of recurring or high-severity incidents, standardize post-incident reviews, and ensure corrective actions and follow-ups are implemented and verified.
  • Define, track, and report operational and reliability metrics (e.g., availability, MTTR, incident volume, change failure rate, deployment frequency, problem resolution time); provide regular insights and recommendations to Technology Operations leadership.
  • Champion automation and "operations as code" (infrastructure as code, configuration as code, automated runbooks), working with engineering teams to reduce manual toil and improve consistency, speed, and safety of operations and releases.
  • Recruit, develop, coach, and evaluate team members; provide performance feedback, make salary and promotion recommendations, and foster a high-performing, collaborative culture aligned with Mercury's core values.
  • Provide leadership coverage for 7x24 mission-critical support through the NOC and on-call rotations; ensure sustainable on-call practices, high-quality runbooks, and continuous improvement of tooling and processes.

Qualifications
Education:
Minimum:
  • Bachelor's degree in computer science, Information Systems, Engineering, or related field, or equivalent combination of education and work experience.
  • Preferred: Advanced coursework or certifications or experience in Site Reliability Engineering, DevOps, Cloud platforms, or ITIL).

Experience:
Minimum:
  • 7+ years of experience in IT operations, SRE, DevOps, or related roles supporting mission-critical systems.
  • 3+ years of experience in a lead or management role overseeing technical teams in a 24x7 environment.

Preferred:
  • Experience leading teams that support services deployed via modern CI/CD pipelines and running on cloud and/or container platforms (e.g., Kubernetes/OpenShift, AWS). Experience integrating operations functions with DevOps/SRE teams, including shared ownership of reliability goals and metrics.

Knowledge and Skills:
  • Strong understanding of CI/CD pipelines (build, test, security scanning, deployment, rollback) and how they support reliable operations.
  • Solid knowledge of observability practices and tools (metrics, logs, traces, dashboards, alerts) and how to design actionable monitoring and alerting for production systems.
  • Deep familiarity with incident and problem management processes, including root cause analysis methods and post-incident review facilitation.
  • Working knowledge of DevOps/SRE concepts such as SLOs/SLIs, error budgets, resilience patterns, automation to reduce toil, and blameless culture.
  • Demonstrated ability to lead and influence cross-functional teams, build relationships, and collaborate effectively with engineering, InfoSec, infrastructure, and business stakeholders.
  • Excellent communication skills, both written and verbal; able to clearly communicate technical issues, risks, and recommendations to technical and non-technical audiences, including senior leadership.
  • Strong analytical and problem-solving skills; able to analyze operational data and trends to identify risks, drive decisions, and prioritize improvements.
  • Self-motivated, adaptable, and able to operate with minimal supervision in a fast-changing environment.
  • Ability to work extended hours, nights, or weekends as needed to support critical releases or resolve major incidents.

About the Company
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
Perks and Benefits
We offer many great benefits, including:
  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Pay Range
USD $118,664.00 - USD $230,619.00 /Yr.

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