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Remote Network Operations Center Noc Engineer Jobs in Connecticut

Crum & Forster

Senior Network Engineer

Glastonbury, CT · On-site +1

$104K - $142K/yr

... engineering, and operational support initiatives. This individual will work closely with ... This role could also be remote with travel to Glastonbury, CT. What you will do: Network ...

Crane Company

SOC Lead (Remote or Onsite)

Stamford, CT · On-site +1

Do you possess a strong security operations center background and want to lead others while working ... methods and programming languages, and provide analytical techniques to build and support ...

Sun Life Financial

Senior Operational Engineer

Hartford, CT · Remote

$105K - $144K/yr

... Centre Infrastructure Operations (CCIO) team. This team is responsible for the design, delivery ... Experience working within Agile delivery frameworks and collaborating with distributed or remote ...

Sun Life Financial

Senior Operational Engineer

Hartford, CT · Remote

$105K - $144K/yr

... Centre Infrastructure Operations (CCIO) team. This team is responsible for the design, delivery ... Experience working within Agile delivery frameworks and collaborating with distributed or remote ...

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Remote Network Operations Center Noc Engineer information

What is a Remote Network Operations Center NOC engineer?

Remote Network Operations Center (NOC) Engineers are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure from a remote location. They use specialized tools to detect network issues, respond to outages, and ensure systems run efficiently and securely. NOC Engineers often work in shifts to provide 24/7 coverage, addressing incidents as they arise and escalating problems when necessary. Their role is crucial in minimizing downtime and maintaining optimal network performance for businesses.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center NOC engineer?

To thrive as a Remote Network Operations Center (NOC) Engineer, you need a solid understanding of networking protocols, troubleshooting, and systems administration, often supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote management platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills are crucial for quickly identifying and resolving incidents while collaborating remotely with teams. These skills ensure network reliability, fast incident response, and smooth operations for organizations that rely on uninterrupted connectivity.

What are some common challenges faced by Remote Network Operations Center NOC engineers, and how can they be managed effectively?

Remote NOC Engineers often encounter challenges such as troubleshooting complex network issues without physical access to hardware, managing multiple incidents simultaneously, and ensuring clear communication across time zones. To manage these, it's important to develop strong diagnostic and documentation skills, stay organized with incident tracking tools, and maintain proactive communication with on-site teams and clients. Regular training on new technologies and network monitoring tools also helps NOC Engineers adapt quickly to evolving network environments.

What is the difference between Remote Network Operations Center Noc Engineer vs Remote Network Support Specialist?

AspectRemote Network Operations Center Noc EngineerRemote Network Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, troubleshooting issues in NOCProviding remote support, resolving network problems
Industry UsageTelecom, ISPs, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc Engineer and Remote Network Support Specialist roles share similar certifications and work environments, focusing on network troubleshooting and support. However, Noc Engineers typically work in dedicated NOC facilities monitoring multiple networks proactively, while Support Specialists often handle reactive support requests. Both roles are essential in maintaining network stability but differ in scope and daily responsibilities.

What are the most commonly searched types of Network Operations Center Noc Engineer jobs in Connecticut?

The most popular types of Network Operations Center Noc Engineer jobs in Connecticut are:

What are popular job titles related to Remote Network Operations Center Noc Engineer jobs in Connecticut?

For Remote Network Operations Center Noc Engineer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center Noc Engineer jobs in Connecticut look for?

The top searched job categories for Remote Network Operations Center Noc Engineer jobs in Connecticut are:

Remote Network Operations Center Noc Engineer jobs near you
Infographic showing various Remote Network Operations Center Noc Engineer job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Security & Network Analyst III - Remote

The Jackson Laboratory

Farmington, CT • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

The Jackson Laboratory rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

20th of 120 rated laboratories

Job description

Security & Network Analyst III
The Security & Network Analyst III is an experienced cybersecurity professional responsible for monitoring, protecting, and enhancing the security of The Jackson Laboratory's enterprise networks, systems, and data. This position combines advanced threat detection, incident response, threat hunting, and security engineering capabilities to proactively address emerging risks and strengthen organizational resilience. The role collaborates closely with cross-functional teams throughout JAX, providing technical expertise, supporting strategic security initiatives, and ensuring the effective implementation of cybersecurity best practices.
Key Responsibilities
  • Serve as a senior analyst in JAX security and network operations with an emphasis on protection, defense, cyber defense analysis, incident handling, and network operations.
  • Independently monitor, triage, investigate, and resolve alerts from SIEM, EDR/XDR, IDS/IPS, firewall, vulnerability management, identity, cloud security, and network monitoring platforms.
  • Analyze logs, endpoint telemetry, authentication records, firewall events, DNS activity, proxy logs, packet captures, and network flow data to identify security events, network disruptions, misconfigurations, or performance issues.
  • Work assigned tickets independently, including suspicious activity reports, endpoint/security tool alerts, firewall and connectivity requests, vulnerability findings, VPN issues, access-related issues, and service availability concerns.
  • Perform initial incident response activities, including scoping, evidence gathering, containment coordination, escalation, documentation, and post-incident follow-up under established procedures.
  • Troubleshoot complex issues across DNS, DHCP, routing, switching, firewall policy, VPN, wireless, identity, endpoint, and application connectivity dependencies.
  • Evaluate and distinguish between false positives, benign anomalies, policy violations, operational failures, confirmed security events, and incidents requiring escalation.
  • Escalate complex technical issues with clear documentation, supporting evidence, business impact, urgency, and recommended next steps for Security Engineering, Network Engineering, Infrastructure, or application teams.
  • Identify recurring issues, alert quality concerns, monitoring gaps, control failures, and operational handoff problems; recommend practical improvements based on investigation trends.
  • Lead vulnerability management activities by validating findings, confirming exposure, assisting with prioritization, coordinating remediation, and documenting risk-based outcomes.
  • Assist with firewall rule reviews, VPN troubleshooting, network segmentation validation, network access issues, implementation validation, and post-change monitoring.
  • Lead cross-functional efforts with Security Engineering and Network Engineering to enhance detection logic, alert routing, monitoring coverage, and incident response playbooks and operational procedures.
  • Create and maintain knowledge base articles, troubleshooting guides, escalation procedures, ticket handling standards, and incident documentation templates.
  • Mentor Security & Network Analyst I and Security & Network Analyst II team members by sharing investigation methods, reviewing escalation quality, and providing technical guidance while remaining an individual contributor.
  • Participate in an on-call rotation to support after-hours incidents and ensure continuity of operations.
  • This role requires limited travel (less than 10% annually) for team meetups, collaborative planning sessions, and other in-person events that foster connection, innovation, and a strong team culture.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities
  • Eight or more years of experience in technology, cybersecurity operations, network operations, infrastructure support, incident response, or a closely related technical role preferred.
  • Four or more years of hands-on experience in a SOC, NOC, security operations, network operations, managed security, enterprise infrastructure, or hybrid security/network operations environment preferred.
  • Demonstrated ability to work independently on complex tickets, alerts, incidents, and troubleshooting tasks with limited supervision and strong judgment on when to escalate.
  • Strong working knowledge of TCP/IP, DNS, DHCP, routing, switching, VPNs, firewalls, proxy services, wireless networking, endpoint security, identity and access management, and common enterprise security controls.
  • Experience using several of the following tools preferred: SIEM, EDR/XDR, IDS/IPS, firewall management platforms, vulnerability scanners, packet capture tools, network monitoring systems, log analysis platforms, ITSM/ticketing systems, and cloud security or infrastructure monitoring tools.
  • Advanced experience analyzing endpoint, identity, network, cloud, and application telemetry to identify anomalous activity, unauthorized access, malware behavior, phishing, credential abuse, lateral movement, vulnerability exploitation, or service degradation.
  • Ability to perform structured troubleshooting and root-cause analysis across security, network, endpoint, identity, and application layers.
  • Advanced experience supporting incident response activities such as alert validation, event correlation, impact assessment, containment coordination, evidence collection, timeline development, and post-incident documentation.
  • Advanced experience reviewing or supporting firewall policies, VPN access, network segmentation, remote access technologies, and secure connectivity workflows preferred.
  • Advanced understanding of frameworks and models such as NIST NICE, NIST Cybersecurity Framework, NIST SP 800-53, CIS Controls, MITRE ATT&CK, or similar operational security frameworks preferred.
  • Advanced experience supporting hybrid cloud or SaaS environments such as AWS, Azure, Google Cloud, Microsoft 365, Okta, Entra ID, or similar platforms preferred.
  • Advanced experience with scripting, automation, or query languages such as PowerShell, Python, Bash, KQL, SPL, SQL, SOAR playbooks, or API-based workflows preferred.
  • Security, network, or cyber defense certification(s) preferred, such as Network+, CySA+, CCNA, GCIH, GCIA, GSEC, CISM, CISSP, Splunk Core Certified Power User/Admin, or equivalent experience.
  • A strong track record of taking initiative, being resourceful, and consistently improving alert quality, documentation, troubleshooting processes, and operational outcomes.
  • Effective organizational skills and ability to manage competing priorities in a high-volume ticket and alert environment.
  • A strong ability to establish and maintain productive relationships with internal customers, engineers, vendors, leadership, and cross-functional technology teams.
  • Delivery - Strong delivery skills including the proven ability to manage tickets and investigations at a steady, predictable pace; document work clearly; identify important tradeoffs; and complete operational work while contributing to durable process improvements.
  • Domain Expertise - Demonstrated domain expertise including the ability to understand immediate systems, recognize relationships with adjacent systems, stay aware of security and network trends, and apply technical knowledge to business priorities.
  • Problem Solving - Strong problem solver who breaks large or ambiguous issues into manageable investigative steps, recognizes mistakes as learning opportunities, and recommends solutions that reduce recurrence and improve long-term reliability.
  • Communication - Strong communicator who can articulate technical findings clearly and concisely, collaborate as both mentor and mentee, ask clarifying questions when requirements are vague, provide appropriate feedback, receive constructive criticism, and make space for colleagues to contribute.
  • A desire for continuous education - Technology doesn't stand still and neither does the JAX Security and Network teams.

Education: Bachelor's Degree required/ Master's Degree preferred
Experience: 5 years required/ 8 years preferred
Please send us your resume and a cover letter that highlights how your skills and strengths meet our needs.
Both documents are required for your application to be considered complete, so be sure to follow the cover letter instructions carefully.
Pay range: $85,987 - $143,962
#CA-EH8
About JAX:
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org.
EEO Statement:
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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